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1230 messages,  Last post on Dec 01, 2009 at 8:19 AM

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#1122 of 1230
Do your Homework! by thewraith
Dec 23, 2006 (4:58 am)
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Replying to: melissa (Jan 18, 2001 4:36 pm)

My wife and I were in the market for a newer minivan. We loved our old '98 Chrysler T&C SX, but wanted one with Stow & Go seats and less miles. I spent a couple nights going through Edmund's "tutorial" on buying a used car. After an exhaustive search for the type of van we wanted, we found an '05 T&C Touring that was in our price range, and within a reasonable distance from us. This happened to be at a Chrysler dealership, Bay Chryser Jeep in Benzonia, Michigan. I have to say, the tips and information provided by Edmund's was EXTREMELY helpful, and we could tell that we were making the salesman uncomfortable with the things we were requesting. He went to get his sales manager, to see if he could soften us. When that didn't work, they more or less gave in to what we wanted in the first place. They wanted to finance it for us, and I would not go for that. I told them that I would get financing from my local bank, which was 140 miles away, and I would get back with them.
We got our financing, got the insurance binder, and they decided to deliver the van to us, rather than wait for the upcoming weekend. My banker called them for the VIN, my insurance company called them to get the VIN and their FAX number so they could FAX the binder to them before they set out.
I got a call four hours later from the salesman, telling me that the sales manager sold it to someone else. He seemed very uncomfortable speaking to me, and then had the nerve to ask if we wanted to deal on any of the other vehicles they had in stock! I declined, and told them that I had learned enough of their dealership and the practices they do to know I do not want to deal with them, nor would I recommend them to anyone else!
While we were very disappointed in not getting that van, we found one two months later at our local Cheverolet dealership that was almost identical. We ended up saving around $1,500 using Edmund's tips.
The information that Edmund's provided was helpful, and very necessary in today's car market. By following their advice, I was able to save money, and negotiate properly for my vehicle. In the process, I learned another valuable lesson in ethics, and dealing with car salepeople!
#1123 of 1230
Re: Do your Homework! [thewraith] by rockylee
Dec 23, 2006 (5:24 am)
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Replying to: thewraith (Dec 23, 2006 4:58 am)

Wow, great story. I cannot believe they sold that van out from underneath you guys. OMG !!!! I also can't believe he had the guts to ask you guys if you wanted anything else from there dealership. I would of said a buncha 4-letter words to him. He should of at least apologized. I can't believe a salesmanger would ruin his relationship with you for a quick sale. Did you call the owner at the dealership and tell him what happened. I know I would of.
 
I'm mad for you !!!!
 
Good luck with your new van.....
 
Rocky
#1124 of 1230
Re: Do your Homework! [thewraith] by john500
Dec 23, 2006 (7:58 am)
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Replying to: thewraith (Dec 23, 2006 4:58 am)

I didn't see any mention of a written agreement or a deposit. Therefore, I don't see any foul here. It's all just talk until it is put in writing or money exchanges hands.
#1125 of 1230
Re: Do your Homework! [john500] by rockylee
Dec 23, 2006 (8:32 am)
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Replying to: john500 (Dec 23, 2006 7:58 am)

john,
 
if what he says is true then he got a screw-job by the dealer.
 
Rocky
#1126 of 1230
Re: Do your Homework! [john500] by akangl
Dec 23, 2006 (9:28 am)
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Replying to: john500 (Dec 23, 2006 7:58 am)

I didn't see any mention of a written agreement or a deposit. Therefore, I don't see any foul here. It's all just talk until it is put in writing or money exchanges hands.
 
Even that doesn't guarantee anything. We had an 03 Dodge Ram 3500 sold out from under us back in July. We had financing approved and a $500 deposit on the truck. Just had to get down to pick it up since it was 300 miles away. Didn't find out about it being sold until we got there. So deposits really mean nothing when it comes right down to it.
#1127 of 1230
New/Used Car search engine by rhsbob
Dec 23, 2006 (2:16 pm)
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Years ago I used a search engine on the Edmunds site to choose a car. By specifying horsepower, transmission, other option sI was able to determine that the Maxima was the best car for me. Later on I used the same search engine to isolate my pathfinder from other SUVs.
 
Anyone know if a search engine like this -- one that lets you specify equipment, HP, price, etc -- still exists?
 
thanks
#1128 of 1230
Re: Do your Homework! [john500] by thewraith
Dec 23, 2006 (2:26 pm)
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Replying to: john500 (Dec 23, 2006 7:58 am)

Well, I HAD put the "customary" $100 down... A letter from my attorney got that back within 7 days. There is no logical reason that I would have continued to do business with such an unethical (stereotypical) car salesman after that!
Like I said, do your homework beforehand - check around for the dealers' reputations. Do not deal with the unethical ones!
#1129 of 1230
Speakin' o' homework by skibry1
Dec 24, 2006 (6:52 am)
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back in doubleought I was ready to purchase our first new
vehicle. And Thanx to Edmunds we were able to research and
learn tools of negotiating a fair deal. We still are enjoying that same vehicle today...Merry Christmas All
#1130 of 1230
Re: Speakin' o' homework [skibry1] by kirstie_h HOST
Dec 26, 2006 (7:42 am)
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Replying to: skibry1 (Dec 24, 2006 6:52 am)

Happy holidays, everyone! This area is for our press team to post requests that they receive from the media. If you need help finding a place to hold a conversation, please let us know in the Lost? Ask a Host for Help discussion. Thanks!!
#1131 of 1230
"lotta fish in the sea" by prlady1
Jan 18, 2007 (10:26 am)
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Hi all,
A reporter is looking to interview consumers who are annoyed, confused, overwhelmed, frustrated, etc. about all the automotive choices they have/had to consider before making a new car purchase.
Please respond to jfallonedmunds.com no later than January 31, 2007 with your daytime contact information and a few words about your experience.
Thanks,
Jeannine Fallon
Corporate Communications
Edmunds Inc.

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