Last post on Apr 30, 2012 at 7:10 PM
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Chevrolet TrailBlazer, GMC Envoy, Buick Rainier, GMC Envoy XL, Isuzu Ascender, Oldsmobile Bravada, SUV
#15162 of 18329 Tail/Stop light letter
Aug 31, 2004 (3:29 am)
Anyone gotten this letter yet? Saw it on the MyGMlink:
Dear GMC Customer:
As the owner of a 2002 - 2004 model year GMC Envoy or Envoy XL vehicle, your satisfaction with our product is very important to us. This letter is intended to make you aware that some of these vehicles may have a condition where the tail lamp/stop lamp(s) may become inoperative.
This is not a recall. Do not take your vehicle to your dealer as a result of this letter unless you have a tail/stop lamp that is burned out.
What We Have Done:
General Motors is providing owners with additional protection for the tail lamp/stop lamps. If this condition occurs on your 2002 – 2004 model year GMC Envoy or Envoy XL vehicle within 6 years of the date your vehicle was originally placed in service or 72,000 miles, whichever occurs first, the condition will be repaired for you at no charge.
What You Should Do: Repairs and adjustments qualifying under this special coverage must be performed by a General Motors dealer. You may want to call the service department at your dealer to find out how long they will need to have your vehicle so that you may schedule the appointment at a time that is convenient for you. This will also allow your dealer to order parts if they are not already in stock. Keep this letter with your other important glove box literature for future reference.
Reimbursement: The enclosed form explains what reimbursement is available and how to request reimbursement if you have paid for repairs for the special policy condition.
If you have any questions or need any assistance, just contact your dealer or the GMC Customer Assistance Center at 1-866-996-9463.
#15163 of 18329 Re: Tail/Stop light letter [seiford]
Aug 31, 2004 (5:08 am)
Sieford, yes I got this letter. I have a 02 Envoy SLT. I also had the left side tail lamp burn out about 2 months ago. I put a new lamp in and it is working ok. Don't know what I should do? Tell the dealer it went out or wait till it goes out again. I don't know what they will replace anyway. I read on here something about a circuit board they will replace. Not sure what to do.
#15164 of 18329 Re: Tail/Stop light letter [ccarbaugh]
Aug 31, 2004 (6:11 am)
As I understand it, they replace the plastic board that the three sockets are mounted on.
#15165 of 18329 Re: Oil life [dlare]
Aug 31, 2004 (6:44 am)
Is there a way we (non-mechanics) can shut that oil life light or reset the idiot light? I change my own oil so it never gets done.
Aug 31, 2004 (9:10 am)
I dont know if anyone has actually removed the taillight, but if you do, notice there is a gapeing hole staring right at you. that hole is staring right at the rear wheel. so what happens when i rains?? the circuit board is held in place with 2 metal screws, and sealed with a rubber gasket. well the screws rust, and the gasket rots and all of the sudden the "water tight" seal is no more. i wonder if this issue will come back. after another few years of wet downs. i put mud guards on the truck, so i think this will stop the water from sprayin up to the tail lights.
Hey zach, the manual will tell you how to reset the light. it's somewhere along the lines of turning the key to the on position and depressing and releasing the break 5 times within a certain time period. i always do my oil change. and i have to reset it, but i have to look it up in the manual everytime. maybe i should write it down ..... hmmm. later all.
#15167 of 18329 Re: Oil life reset by zach
Aug 31, 2004 (9:36 am)
From a GM bulletin:
1. Turn the ignition to RUN with the engine off.
2. Fully press and release the accelerator pedal three times within five seconds.
If the CHANGE ENG OIL light goes out after the reset procedure and does not return after the next ignition cycle, then the system has been reset.
If the vehicle is equipped with a Driver Information Center (DIC), then reset confirmation can also be done by verifying that the Engine Oil Life percentage value has reset to 100%.
Regarding resetting a service engine light, first you need to find out why it came on by checking for any stored trouble code, then you can use the same scan tool you read the code with to reset it.
#15168 of 18329 Tail/stop light by usmctblzr
Aug 31, 2004 (9:44 am)
Shouldn't haver to worry about the screws that hold the lamp boards to the lenses rusting. They're stainless steel. 3 each on mine. When you take off the board from the tail light lens to change a lamp, there should be 3 orange colored silicone rubber-looking seals, one around each lamp on the lamp pcb ass'y, to keep water out. If one if those is missing water can get in. Doubt that seal material would rot since it's looks like a silicone rubber and it's not exposed to the sun.
#15169 of 18329 Re: Tail/stop light by usmctblzr [tblazed]
Aug 31, 2004 (9:53 am)
when i first tried to replace the rear right bulb, one of the the scrwes snapped cuz of the rust. stainless shouldnt do that. so the seal went to hell right there. im assuming the rot came from all the salt on the roads in the winter. my truck had 60k miles and they replaced it under "warranty". along with the wiper motor.
#15170 of 18329 Aftermarket Warranty
Aug 31, 2004 (1:39 pm)
I must admit at first I did not believe that article link posted. But I checked and discovered the following per A.M. Best news:
3/7/03 - downgraded from A- to B++
5/23/03- downgraded to B
6/03- downgraded to C- and then insolvency and liquidation declared.
Wow! Very unusual a company will go under this quickly. I know this is not the proper forum to keep discussing, but I am amazed at the speed. Something major was off.
Thanks again for that information.
Aug 31, 2004 (1:51 pm)
Yeah, if I was going to buy one, I think I'd stick to one offered by GM.