Last post on Apr 30, 2012 at 7:10 PM
You are in the Buick Rainier
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Chevrolet TrailBlazer, GMC Envoy, Buick Rainier, GMC Envoy XL, Isuzu Ascender, Oldsmobile Bravada, SUV
#11466 of 18329 Thanks johntr & GM Ext Warranty Question by caflyfish
May 30, 2003 (2:21 pm)
Thanks johntr! I am definitely enjoying my new 2003 Envoy. I took her in today to have my rust, paint and interior protection package applied. There is a local company here in Columbus, OH called Pro-Tec and I've brought them quite a bit of business over the past few years, so I continue to take my personal vehicles there to have the protection package applied. Best of all, I don't have to deal with the 80% dealer markup to have the package applied, they give it to me for a steal! At any route, THE CAR STINKS right now due to the undercoating, but the smell usually goes away in a few days. I am kinda bummed out because it's supposed to rain here over the next few days, so she will stay in the garage to allow the package to seal correctly.
To caflyfish: Concerning the GMPP Extended warranty. I posted to this site a few weeks ago about MY first experience utilizing the GMPP protection on my aunt's 2002 Chevy Trailblazer LTZ. It was NOT a pleasant experience! I almost ended up paying $300 out of my pocket because GM decided that they WERE NOT going to pay for the car rental after they had to keep the car for 2 days before a representative could come out to see it at the servicing dealer. THEN.. a portion of that $300 included a $150 check out fee that I might have been charged should GMPP decide that they were not going to cover an item that I had listed on the service order! Well.. after a LONG TALK with my service advisor and service manager, they ended up NOT charging me a dime. BUT out of the list of 14 items that needed servicing, GM ONLY covered two items! I think that it must be a mission of the GMPP folks to see how many service request they can deny! If you can search for my posting concerning this, you will see that I read the GMPP booklet thoroughly and everything that I listed was stuff that I thought that they would cover given the terms described in the booklet!
To top it off, when I took the vehicle back to have the special ordered parts installed, I had to wait because NO alternate transportation would be given. As my luck would have it, the dealer ordered one of the wrong parts so they could not complete the full repair request. Second, the parts that they did install (mirror actuator fix) did NOT correct the problem, the mirror is even worse that it was before! So.. with that being said, the Trail Blazer is NOT fixed at all.
On all of the GM vehicles that I have bought in the past, I have purchased the GMPP. Especially because of the significant price break that GM Employees and family can get on the plan. Fortunately, I've never had to use it on any of my vehicles, but after this, I've decided that I am not going the GMPP route any longer. The bad taste that they left in my mouth will never reappear again.
Oddly enough you bring this issue to the table today because I just got home and have been reviewing my papers to decide which warranty company to choose today! I am looking between 1Source Auto Warranty and Warranty Gold and have received price quotes from both that are good until midnight tonite. I did my own independent research and it appears that these two companies are rated highly with the others falling far behind. I've phoned in to both and talked more specifically about their plans and my personal concerns with the Envoy and both will pretty much bad mouth the other. For the most part, there is very little difference between the two companies besides term/length of coverage. One covers the factory installed DVD player, the other does not; One covers airbag restraint systems, the other does not, etc. So.. at any route, hopefully my information may help you to decide which route to take. I do know that within the next two or three hours, I am going to choose a plan and give it a shot. I do know that both companies have trial periods in which you are entitled a FULL refund if you are not satisfied.
Also, check out the edmunds.com post on extended warranty companies!
#11467 of 18329 I have done the HID Install, worth every minute and penny
May 30, 2003 (2:39 pm)
I just happened to find this board, and see you guys are talking about my HID install that I purchased from Xenondepot. It really isn't that difficult.
If you have any specific questions I can help you with regarding installation of an HID system on an Envoy please let me know, I would be glad to help.
By the way, my latest upgrade is the Dual Borla Stainless Steel Exhaust. Should be in by early next week. Then I have to decide on an intake.
#11468 of 18329 Extended Warranty Companies
May 30, 2003 (2:43 pm)
From being on the other end, the repair side, of extended warranty companies I can tell you this. In many cases these companies are very good, the problem is, if they go out of business you are out of luck. That is one reason you are better off going with the extended warranty from GM. If GM goes out of business, we have a lot more to worry about than the warranty. But, again, the good aftermarket warranty companies are fairly reliable and easy to work with.
May 30, 2003 (2:51 pm)
Ok now maybe you guys can help me.
I bought my Envoy in July of 2002. I think the build date was in June. I haven't been told anything about this "update" when did it come out, and when did you guys have this done?
This is really easy for me to have done, as my Dad is my GMC Truck Dealer, but I never heard anything about it. What's the deal?
Thanks in advance.
#11470 of 18329 hesitation from stop
May 30, 2003 (3:16 pm)
caflyfish........I have the same loss in rpms when I accelerate from full stop.....it almost dies but hasn't yet......it actually idles fine, I think....I would like to know it the PCM update/ programming fixed the problem....oh, yeah I have an '03 Envoy...build date Jan 03.....
Rich, I'm getting the hang of this I think! How do you like the way I threw out those rpms and pcms???
#11471 of 18329 Extended Warranties
May 30, 2003 (3:24 pm)
I was all ready to buy a warranty from 1Source. I talked to them on the phone and the person I talked with was very knowledgeable and I was pleasantly surprised Then I asked my dealer about it. They said they would no accept their credit card, because the warranty companies have 30 days to refuse payment after their card is charged and they actually do. The dealer went on and on about these warranty companies not covering parts, making the dealer use non-approved or used parts, and in general not covering services performed. He talked about people having to sue to get there money, etc. etc. Maybe they have dealt with the less reputable warranty companies...I don't know, but it was enough to scare me away from them. The fact that I would have to front the money and then get reimbursed by 1Source if I wanted to go to my dealer kind of sealed the deal. Too bad...I really like the 150,000 warranty from 1source.
#11472 of 18329 RE:hestitation from stop
May 30, 2003 (3:31 pm)
It hasn't hesitated since I took it in but it hasn't actually hesitated for awhile now, even though I just took it in this week. I took it in to the dealer with a list of things to look at and it was on the list. It happened fairly routinely for about a month, then sort of went away. I wanted to let my dealer know about it though before my 36,000 miles were up. Mine never actually died when I started but I think that was because I let off the gas.
#11473 of 18329 about your aunts' 2002 TB
May 30, 2003 (4:25 pm)
iexpolre2000, how many miles did your aunts' 2002 TB have for her to have to use the EXTENDED warranty for repairs? I haven't have too many good things to say about GM lately, but I would trust them to honor claims before I would a third party insurer. As far as what is covered, it's all in the book. The booklet amounts to a contract between GM and the owner of the policy. If it's broken and it's covered, they will repair it.
BTW, what were some of the 12 items they did not cover? I would like to look them up in my GMPP major plan to see if they are covered.
I'm really surprised you came back to the general after your most recent bad experience.
May 30, 2003 (4:45 pm)
She had approximatly 46,000 miles when I took it in for service. If you want to give me your e-mail address, I can e-mail you the list of the items that I asked them to address. I typed up a memo that went into detail concerning each service item and left a copy in the truck for the servicing technician and I also had given a copy to the service writer.
#11475 of 18329 Recall Notice for '02 Envoy
May 30, 2003 (6:26 pm)
F.Y.I- I received a recall notice in the mail today for the following:
Instrument Panel Cluster Gauges Inoperative
As far as I know (and 36,000 miles later), I haven't experienced any problems, so it will be interesting to see what they find when I bring my Envoy in on Monday.