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Sedans BMW 3-Series BMW 3-Series Maintenance and Repair
4431 messages, Last post on Nov 05, 2009 at 12:02 PM
You are in the BMW 3-Series Forum. Your Hosts are pat & karens
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Replying to: JunkOwner (Jan 07, 2009 6:54 pm)
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Replying to: roadburner (Jan 07, 2009 7:58 pm) 
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I have a 2001 325i (130K miles). Oil Separator failed and it's going to cost me $1900. Yes, it was cold outside when it occurred. Apparently, the problem arises more often in cold climate areas. BMWNA have gotten back to me and told me that there is nothing they can do for me. It's out of warranty. No goodwill, no sharing of costs,"sorry you're on your own". I have been researching oil separator and BMW on the internet and apparently this seems to be a very popular reocurring problem. Any sugggestions on what my next step should be? I feel that with all of the news around this issue, and what seems to be poorly manufactured/designed part, that something should be done to have BMW take on some responsibility. Looking for help. Thanks
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Replying to: montrealer1 (Jan 08, 2009 7:18 pm) |
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Replying to: montrealer1 (Jan 08, 2009 7:18 pm) I called BMWNA and told them this was a common problem that may be the result of an engineering flaw. The rep said, "these things usually stop here", meaning they would not help me. The next day he called back and said they would look into it and I was very surprised. They covered $1100. (see message 4068, in this message I was the mistaken about how much they covered, it was $1100 and not $900). We have had several major repairs done with the dealer and all other repairs but oil changes (that was a bad idea=new oil pan twice, but that is another story). We also bought the car as certified used at the dealer. I am not sure if this had anything to do with the outcome. I hope this is of some help and best of luck.
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Replying to: jetzzs (Dec 30, 2008 7:59 am) I am not saying you should always use dealership, but when you do and something outside of warranty occurs. Dealership and Manufacturer tend to take care of you. |
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Replying to: montrealer1 (Jan 08, 2009 7:18 pm) ya know, there are engines and transmissions out there that don't last 130k miles. Everything fails eventually. Doesn't mean they are poorly manufactured/designed (ok, maybe some), and it certainly doesn't mean the manufacturer should be held liable.
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Replying to: qbrozen (Jan 09, 2009 7:59 am) I had an 82 Mazda '626 that needed a new head gasket every 55,000 miles or so. After letting the stealer do the first one, I did the second myself (actually let my two sons have at it). Yes, that experienced soured me on Mazdas. My '87 BMW with 188,000 miles is still on the original clutch and no tranny work. I'll have to check my records (it was bought used with 125,000 miles on it), but I don't think the head has ever been touched. Heck, even my Dodge Caravan went for 174,000 miles without having any major engine problems. That's what I consider the norm for today's engines, not cracked heads at 118,000 miles.
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Replying to: srs_49 (Jan 09, 2009 9:34 am) 130K is a lot of miles and may well be beyond any "goodwill" gestures from BMW. I mean, think of all the other parts that might normally fail at 130K on any car in the world. When do we stop our expectations as an owner? 150K? 200K? If you were a good customer at one dealership, and if that dealership is a favored one by BMW, and if the dealer has discretionary monies given it by BMW for these goodwill things, well fine. But if you are in a situation of having a high mileage car and no particular relationship with a dealer, I don't see where you can expect very much. |
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Replying to: srs_49 (Jan 09, 2009 9:34 am) I didn't say it was normal. But I don't consider it unacceptable, either. My personal view on cars is that once I pass 80k miles, all bets are off. Its nice when it goes longer without major repairs, but I certainly don't expect it to. |
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