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BMW 3-Series Maintenance and Repair

4309 messages,  Last post on Jul 01, 2009 at 11:28 PM

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What is this discussion about? BMW 3 Series, Sedan


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#4055 of 4309
Re: 335xi fuel pump failure by ursamajor
Dec 24, 2008 (4:59 pm)
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Replying to: cdnpinhead (Dec 24, 2008 3:47 pm)

This is a wonderful time to convey my Holiday wishes to all of the selfless people who comprise Edmunds.com and create the most informative and helpful auto enthusiast community I've encountered.
 
For the record: I was able to pick up my 2008 335xi today, barely 24 hours after limping into Beverly Hills BMW, with a new high-pressure fuel pump. Thanks to Shipo and other posts, I was motivated to share their info with some BMW personnel and sent e-mails to both the originating dealer, Glendale BMW, and BMW North America--Customer Service. I reached the right technical advisor at Glendale BMW (CA) and found out:a)there was a recall of the earlier 3 series for fuel pump replacement; b)my auto was manufactured a bit late to be recalled;c)all of the replacement fuel pumps for the 3 series through 2008 stocked by BMW garages are presently the redesigned or modified versions so that future failure is highly unlikely; they are not permitted to use the older, faulty versions; my car was manufactured in December 2007, at a time when it should have already have had a different version of the fuel pump installed; d)my car has an oil cooler installed and finally: none of the contacts I made was forthright about the recall except Glendale BMW, which also made the lease experience enjoyable and at the time, appeared to have been as good a deal as any nationwde. I would only use the Internet lease department for any vehicle, by the way, as I have negotiated dozens of leases for clients over the years, and there is simply no comparison between the facility and courtesy encountered in Internet departments compared to walk-in salespersons, and of course, the terms are superior, especially when you advise them that you're well equipped to perform your own calcualtions and/or have the proper software.
#4056 of 4309
Re: 335xi fuel pump failure [ursamajor] by cdnpinhead
Dec 24, 2008 (6:21 pm)
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Replying to: ursamajor (Dec 24, 2008 4:59 pm)

Glad to hear your car is back in fine fettle & that Glendale came through for you. It nearly always comes down to a single person who is: 1) competent and 2) cares.
 
Enjoy that car & have a Merry Christmas!
#4057 of 4309
Merry Christmas and Happy Holidays by roadburner
Dec 24, 2008 (7:04 pm)
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to all of my fellow enthusiasts who frequent this board! Here's hoping 2009 is a great year for all of us.
#4058 of 4309
ursamajor by nyccarguy
Dec 24, 2008 (9:18 pm)
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I'm glad your car was fixed & you are well on your way. I've gotta ask: an Xi in Southern California? What's up with that?
 
Merry Christmas & Happy Hanukkah to all the regulars here!
#4059 of 4309
xi in So. Cal. by ursamajor
Dec 24, 2008 (10:14 pm)
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I know, there are none here; I ordered it. I wanted a certain set of equipment and color, and then thought about:
 
Greater safety in wet weather
I drive to the Sierra to ski every year
 
I value safety and absolutely the best traction on other than dry surfaces, and if I form the perception that it prevents one accident during a three-year lease, I can justify it. Any marginal decrease in performance (speed and acceleration) is for me, miniscule. And I really think it handles better than RWD on for example, hard cornering on uneven roads where loss of traction won't occur as readily with power distributed to all wheels. And I felt if I had the xi, it would encourage me to ski more often, as I'm a workaholic.
 
Best Holiday wishes to you, too!
#4060 of 4309
Oil separator issue by jetzzs
Dec 29, 2008 (4:09 pm)
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I am very disappointed with the quality of the mechanical components of my 2001 330i. Twice we have replaced the oil pan because the screw sheared off and now the oil separator has malfunctioned. It is out of warranty.
 
I called BMWNA and they said they could not help me and that "problems like this stop here" meaning they would not do anything. Does anyone know if there is anything else I can do? I appreciate any and all suggestions. Thanks so much!
#4061 of 4309
2001 oil pan problem by ursamajor
Dec 29, 2008 (4:51 pm)
Reply
My experience with BMWs is limited. However, I have always owned or leased autos no longer than the full warranty period. I detest the time and aggravation which inevitably arises during an out-of-warranty period. And experienced drivers have warned me NEVER own or lease a German high-performance vehicle for longer than the warranty period. Years ago, I had a Mercedes, and was just starting a business, and believe me, the costs were breaking me! Sorry; good luck.
#4062 of 4309
Re: Oil separator issue [jetzzs] by roadburner
Dec 29, 2008 (10:17 pm)
Reply

Replying to: jetzzs (Dec 29, 2008 4:09 pm)

I am very disappointed with the quality of the mechanical components of my 2001 330i. Twice we have replaced the oil pan because the screw sheared off and now the oil separator has malfunctioned. It is out of warranty.
  
I called BMWNA and they said they could not help me and that "problems like this stop here" meaning they would not do anything. Does anyone know if there is anything else I can do? I appreciate any and all suggestions.

 
If the screw you are referring to is the drain plug, it means that some ham-fisted idiot is tightening it excessively. I've never stripped a drain plug on a BMW in 25 years of ownership. Find a good independent shop that specializes in BMWs. If you aren't a member of BMW CCA, join it. Many dealers and shops give discounts of up to 20% on parts and/or labor.
#4063 of 4309
Re: 2001 oil pan problem [ursamajor] by roadburner
Dec 29, 2008 (10:21 pm)
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Replying to: ursamajor (Dec 29, 2008 4:51 pm)

Based on my own ownership experiences(nine BMWs since 1983- I currently run three) I have found that BMWs are not terribly expensive to own. My 1995 Club Sport has only needed a thermostat, two belts and idler pullies(replaced as a precaution), and one set of pads and rotors in over 113,000 miles(not to mention numerous HPDEs and autocrosses). My wife's 2004 X3 has nearly 75,000 miles on the clock and it has only needed pads and rotors and a passenger seat SRS sensor(replaced under warranty). The Club Sport's running costs average $50/month, and that number includes three sets of W or Z rated summer/track tires. The X3's costs average $70/month.
In contrast, I recently decided to try something different and bought a Mazdaspeed 3. It needed a new front strut and a turbocharger before it hit 26,000 miles. I have well and truly learned my lesson; I will never stray from the Munich fold again...
#4064 of 4309
Update: oil separator issue by jetzzs
Dec 30, 2008 (8:59 am)
Reply
I so much appreciate all the comments and suggestions!
 
Surprise! BMW customer service called back and said a field rep would look into the oil separator issue. That doesn't guarantee anything but it is more than I expected.
 
The rep said we could wait until the field rep has looked into it to settle up the bill. The car will be done today and we don't need it for a few day so I say wait. I think we will have a much better chance of getting a credit on the bill if we don't pay for it until the rep has evaluated the situation.
 
Does anyone have suggestions on the best way to deal with BMW in this circumstance? Thanks so much for any input!
 
Have a great New Year! Cheers!!

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