Last post on Apr 30, 2013 at 3:31 PM
You are in the BMW 3-Series
What is this discussion about?
BMW 3 Series, Sedan
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#4034 of 5349 Re: 2000 328 Ci sudden death [backy]
Dec 08, 2008 (9:53 am)
Me thinks that you got taken a bit. Why? Well, to buy a new OEM pump will run you $199, and I'm thinking that the installation shouldn't cost but another $150 or so at a reputable shop.
The fact is, fuel pumps fail from time-to-time no matter who built the car, and they aren't cheap regardless of the vehicle you're buying them for. Contrast the cost of the fuel pump for your 328ci ($199) to the replacement for my 2003 Grand Caravan ($234), a Mazda3 ($774), an Infiniti G35 ($629), or even a lowly Toyota Corolla ($514). Long story short, before you make a rash decision, do a little research on competent independent shops in your area that specialize in BMWs, and then call them to find out what they would have charged for the fuel pump replacement.
#4035 of 5349 Re: 2000 328 Ci sudden death [backy]
by Mr_Shiftright HOST
Dec 08, 2008 (9:56 am)
That's a lot of money for the fuel pump I think but I realize that you don't have the time to search for deals and wait for UPS. I would think though that a good fair Indie shop might have done it for 1/2 that.
You know, these are sturdy cars but there's a reason you don't see German electronics at Best Buy
#4036 of 5349 Re: 2000 328 Ci sudden death [backy]
Dec 08, 2008 (10:52 am)
I agree with Shipo; you got hosed.
#4037 of 5349 Re: 2000 328 Ci sudden death [roadburner]
Dec 08, 2008 (11:11 am)
Had the fuel pump chosen to fail some other time and place, e.g. not in the middle of a drive lane of an airport parking garage on a bitterly cold day when I needed to get home ASAP, I could have checked around for other options. Why don't these things fail when I'm in my own driveway, maybe on a day off with lots of time to make calls to mechanics etc?
I will talk with the service writer at the dealership and see if they can be more reasonable on the part and labor. Thanks to those who provided helpful information.
#4038 of 5349 Re: 2000 328 Ci sudden death [backy]
Dec 08, 2008 (5:40 pm)
Sorry, I wasn't trying to pile on- but you really need to do a little research before an emergency arises. Are you a member of the BMW Car Club? You'll find many dealers and independent shops offer significant discounts on parts and/or labor. You'll also be able to contact local members aand get the scoop on which shops to patronize or avoid. Dealer service cost vary to a huge extent. For example, the ignorant souls running Inside Line's long term E46 M3 get reamed on a regular basis by Santa Monica BMW. It just so happened that my local dealer(Swope BMW in Louisville KY) had recently charged me $374 for an Inspection II and a brake fluid flush. Just for giggles I called Santa Monica BMW and asked how much they would charge for the same service. Care to guess how much Santa Monica wanted?
Inspection II: $929.95- and the service advisor said that they were currently running a "Special"(!)
Brake fluid flush: $175.00
Total : $1104.95
Only $730.95(295%) more than my dealer...
#4039 of 5349 Re: 2000 328 Ci sudden death [roadburner]
Dec 08, 2008 (7:54 pm)
Actually, I did do some research before the emergency. When I bought the car, I got the name of a mechanic recommended by a friend who has an E46 wagon, said he is honest and does good work at reasonable prices. So I was going to check them out when my first major inspection is due--which won't be for about a year. The problem is, this place is way, way across town from where I was. The dealer was less than five miles away. As I said, I was stuck in the middle of the airport parking ramp and had to be towed, and had to get home ASAP. I had no time (or money for that matter) to get towed another 20+ miles from where I was, during rush hour on a Friday.
I did talk with the service advisor and he took $115 off. So it was "only" $825. That included $341 for the pump (he expressed surprise when I told him I had been told the price was around $200), $450 for 3.5 hours of labor to replace the pump, $125 diagnosis fee (yes, they had to figure out it was actually the fuel pump, but I know some places that will waive that fee if they actually do the repair), taxes etc. I told the guy I am in the wrong line of work and need to become a BMW mechanic.
I am not sure why you would ask for a service quote from a dealer in Santa Monica when you live in Louisvile (wasting the time of the dealer in Santa Monica, unless you intended to drive to Santa Monica for the service), but maybe you have lots of time to kill. Maybe you could have called a dealer in Beijing, they might offer a good price on Inspection II, that would be interesting to know, wouldn't it? BTW, Louisville is a whole 'nuther world from Santa Monica, CA. In many ways.
#4040 of 5349 Re: 2000 328 Ci sudden death [roadburner]
Dec 08, 2008 (8:06 pm)
"I agree with Shipo; you got hosed."
Yup. Independent mechanics rule, and due diligence is repaid. Once done, things get much less expensive.
I've found a great shop; they've saved me thousands, and I don't even drive a BMW.
#4042 of 5349 Re: 2000 328 Ci sudden death [shipo]
Dec 09, 2008 (9:30 am)
I checked the ETK and the pump is part number 16146766942 and goes for $231.01. Pelican Parts sells the same Siemans VDO pump for $153.50. Throw in $10-$20 bucks for a new seal or two. So the dealer is increasing his profit by over 100% AND tacking on a ludicrous $125 "diagnostic fee". Come on, how hard is it to determine that the fuel pump is DOA? And 3.5 hours to R&R the pump? Let's see... that involves disconnectiong the battery, pulling the bottom cushion of the rear seat, unplugging the pump harness, and unscrewing the retaining ring- and installation is simply the reverse of the removal procedure. My 14 year old son could do it in one hour(at O'fest '99 a friend of mine and I needed 20 minutes to change the pump in his E30 while it was sitting in the motel parking lot. Maybe backy's dealer kisses their customers and sends them flowers the next morning, but still....
#4043 of 5349 Re: 2000 328 Ci sudden death [roadburner]
by Mr_Shiftright HOST
Dec 09, 2008 (10:03 am)
I'd scream bloody murder over the "diagnostic fee" if they did the job anyway.
1. Examine toilet
2. Found plunger stuck
3. Replaced plunger
Toilet diagnostic fee $80
Parts and Labor to replace plunger $100