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Isuzu Prices Paid and Buying Experience
271 messages, Last post on Oct 11, 2007 at 11:33 AM
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| Points well taken, Mike. On an additonal aside: Carmax did a nice job detailing the vehicle for me, but not a perfect one. I keep finding expended bullet casings in the rear crevices and under the rugs! Being originally a Texas car, I'm not surprised, but I just wonder... | |
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When you find crack vials.... Then the gun casings could be representative of a gun-battle... -mike |
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You were just being logical, practical, common-sensical. Unfortunately dealer service is not usually based on those principles. Nor does it typically contain much "customer service." My impression is that many times the dealer and its employees are encouraged/required by policy to take actions that are not in the best interest of their customers. By the way, most of the fault does not lie with you, it lies with them. Sorry to hear about your experiences. Unfortunately I think they are all too common. In my experience at mostly non-Isuzu dealers, the service manager is no more interested in solving problems and doing things right than the regular service advisors. You should have made the dealer put it in writing about the fender flares BEFORE delivery, but you chose to take someone's word for it. I would have done the same thing. It's sad to think that you have to do things like get it in writing just to make sure you don't get screwed, but it happens all the time. Your situation was a particularly good example of poor dealer treatment. I enjoyed reading your post. |
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You make some very good points. It does seem expensive to maintain a Trooper to the letter of the owners manual's recommended maintenance schedule (or even moreso, if you let the dealer do additional work that IT recommends), whether it's serviced at a dealer or an independent shop. I wonder if it's really much more expensive than similar SUVs, though. I feel that I maintain my 1998 Trooper very well, but there are things in the recommended maintenance that I don't even really consider doing. I've changed the coolant, swapped the air filter, rotated the tires 4-5 times, and changed the TOD fluid twice in 42k miles. Other than oil changes that's about it. In the future I plan to replace additional fluids (axles), possibly repack wheel bearings, etc. I feel that I've done the important stuff and am taking good care of my truck at a very reasonable cost. |
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Bluedevils - I am curious why have you replaced your TOD fluid? The maintenance schedule for my 99 does not indicate TOD fluid replacement is necessary at all. Paisan - Are you sure about your 00 having a timing chain? I guess this would surprise me on a DOHC engine...I think my 99 has a 100K timing belt change interval. Islander21 - I would wait until your second timing belt change to replace the water pump. It should last 120K. Anyway, the dealers reasoning sounds like BS to me...I'm not even sure the timing belt can "stress" the water pump, I thought the water pump was driven by the accessory belt ("fan belt"), not the timing belt. |
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Though i may have confoosed the 100K timing belt change interval with a timing chain. Spekaing of timing belts does anyone know if the timing belt lets go on the DOHC 3.5 if it will cause engine damage? If it doesn't I just assume let it go til it breaks. -mike |
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when the timing belt breaks you are done, it's tow truck time...and you know it's not going to happen at a convenient time! Not sure if the 3.5L is an "interference" engine, seems I have heard it both ways... |
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Of course it will happen at the most in-opportune time possible. -mike |
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| The TOD fluid--I assume this is different from the transmission and the transfer case fluid. Where exactly is the TOD unit--is that attached to the transmission or part of the transfer case? | |
| Any experiences on how this AWD (viscous coupling center diff) compares to the trooper's TOD? I am looking at van replacement vehicles. | |
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