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Toyota RAV4 pre-2006

2123 messages, Last post on Aug 20, 2009 at 7:57 PM
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Replying to: cindyc (Feb 01, 2005 7:20 pm) |
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doesn't toyota have a 60,000 mile drive train warranty? seems if you have the receipts for all your oil changes, they have to cover it
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Replying to: 719b (Feb 02, 2005 12:15 pm)
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Replying to: cindyc (Feb 02, 2005 4:24 pm) Your mechanic may be good, but I am a little skeptical of someone who does not record this information. I have a hard time blaming Toyota with anything related to sludge just because no one can provide real proof, and also because of the two guys I talked to who work at a large dealer. Just my opinion. By the way, the spark plugs on 2001 thru current Ravs do not require (per the manual) spark plug changes until at least 80,000 miles, so that dealer is full of it. Although I would change them sooner, but that's me. Seriously, I wish you the best of luck. Also, congrats on the new baby. |
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No mileage and VIN on the receipts could be the kiss of death. Does your mechanic keep electronic records? Maybe those are more complete. Do you have the date on the receipts? Does the date record show reasonable maintenance? I was told that people getting the fix under the sludge policy only had to show proof of one oil change per year! Also, what about the people who change their own oil? Other than the date of the purchase of the oil (if they keep those receipts) would be documented. Can they deny warranty to someone on the basis of lack of maintenance if they change their own oil? One other comment, Cindy, the amount they are quoting you is outrageous. I would estimate it is about double what one would expect to pay for a rebuilt or new engine. If you do replace the engine, I would not give the Toyota dealership one penny of that money.
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There's something wrong with the whole situation. There is a big part of the puzzle missing. As some have stated, key pieces of information are required before anyone can arrive at solutions and/or blame. Here are few questions. Who actually drove the car in for oil changes? The first mechanic couldn't find anything wrong with it? Toyota offered to install a used motor on a 2002 for $6,000.00? Something just doesn't add up.
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Replying to: petl (Feb 03, 2005 9:56 am) When the dealer finally told us toyota would not warranty it, my husband asked what is the next step. Now, when he first called after the dealer did the initial diagnosis, the service rep said it didn't pay to speculate about price yet, wait and see what toyota would do. My husband pressed for some kind of rough price, even saying could it be a $400 job or $4000? He was told that it could be either, or somewhere in between, but again, wait to hear from Toyota. On Weds, when my husband called the dealer and was told that Toyota said no warranty, my husband again asked what would the price be to fix it. After some lengthy technical jargon about what was wrong, he said basically it will need a new engine, at $8000, or "sometimes they could get a used engine, from a car that didn't have a lot of miles on it" for $6000. Without trying to be argumentitive, my husband basically said $8000 for a 4 cylinder engine on a 2002 car was crazy. And $6000 for a used engine was ridiculous. But this is exactly what he was told by the dealer. We've tried searching online for rebuilt and remanufactured engines for 2002 Rav4's, but couldn't find anything. But most used engines seem to between several hundred to several thousand. But none near as high as $6000. After speaking with Toyota on Weds (not the dealer, but someone in corporate, who we called after getting the bad news from the dealer) they told us to go back to our mechanic and see if he had records. He did in fact have records, 3 of which had the mileage on it, which we've made copies of. Toyota told us that they put an order in with the dealer and that they are required to call us within 3 business days (monday being the 3rd day), and once they called we will most likely be faxing any other records/receipts. Toyota corporate seemed very friendly and helpful, so perhaps that will make a difference. What we should have done (besides have better records altogether) was simply write the mileage on the reciepts before we faxed it to the dealer, but we assumed that the dates would be enough. Another thing that the dealer also mentioned as a problem on the receipt was my husbands last name rather than mine. Why this should even be remotely an issue is beyond me, but it seems that from the get-go they were looking to justify not being able to warranty the engine.
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My wife purchased a new 2004 RAV4 L about 8 months ago. In the morning following a cold night (sub 20 degrees), the automatic tranny initially refuses to shift into the last gear or overdrive at highway speed. You have to decelerate the vehicle to sub 20 MPH and then re-accelerate. The tranny will usually shift up through the gears normally. On occasion, you have to repeat the deceleration step. Of note, pressing the OD override button... or manually shifting into a lower gear has no impact. I noticed the issue about 6 weeks ago. Her RAV4 is normally relatively quiet, but the excess engine rev was noticeable. The tach registered about 3500-4000 RPM at 60 MPH which is obviously not normal. We are new to this site. I read through several months of postings on this forum and found nothing related to this issue. We are headed to the dealer tomorrow for an oil change and we plan to bring the issue to their attention. Does anyone have experience with this issue? Is there a solution? Please advise. |
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Replying to: titan613 (Feb 03, 2005 10:57 am) |
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Replying to: scoti1 (Feb 03, 2005 5:51 am) |
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