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GM BuyPower - your comments welcome

75 messages,  Last post on Dec 05, 2006 at 11:19 PM

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Messages Page 1 of 8

#1 of 75 by Sylvia

Dec 18, 2000 (8:13 pm)

Have you used GM BuyPower? What was your experience?

#2 of 75 Yes, I have... by agt_cooper

Dec 29, 2000 (9:01 am)

Back in August/September, my wife and I finally got serious about buying a minivan. We decided we wanted a Pontiac Montana, so we went to the local Pontiac store, where we met Elvis. (I'm not kidding, that was his name!!)
 
Since his store didn't have anything we wanted, we asked him to attempt to locate a van that met our needs. He was less than enthusiastic, I think, so I took matters into my own hands, and looked into GM-Buypower.
 
I was quite impressed, mainly because of the search features that showed actual dealer inventory and actual stickers, so I could tell if the vehicles I was finding really had the equipment we wanted.
 
We ended up buying a van at a dealer 4 hours away from our house!!! I found the van and the dealer through GM's site, contacted the dealer via that site, and worked out pricing over the phone.
 
Truthfully, it was one of the best buying experiences ever!! (my 8th new vehicle)
 
I give high marks to GM's internet efforts.

#3 of 75 E-MAIL by amos7

Jan 01, 2001 (3:59 pm)

I like the feature that allows you to em-ail dealers without disclosing your em-ail address.
 
I just used it to buy my '01 Malibu.

#4 of 75 I like that feature also by isellpotiac

Jan 05, 2001 (11:27 am)

I am a Gm Buypower manager and that neat little trick is most likely costing a customer $2000 in additional rebate unless he checks his message board. I have no idea why customers do not want to helped by a salesman. Simply check out edmunds and take every word as gospel.

#5 of 75 Someone sounds bitter by tonychrys

Jan 05, 2001 (12:10 pm)

#6 of 75 tonychrys by isellpotiac

Jan 08, 2001 (12:29 pm)

I am not bitter but when customers use the autonomy of the interned to insult and be rude I get a kick out of it when it costs the customer!

#7 of 75 Display/search of inventory is awesome by esto

Jan 09, 2001 (12:44 pm)

The ability to search dealers' inventory online was fantastic. I wish all manufacturers had as
comprehensive a service as BuyPower!
 
I ended up buying a used '99 Astro AWD van in September, but it was via the BuyPower person.
My communication with this person was very low-key and he was VERY helpful. The buying
experience was very pleasant. I give the BuyPower service a big thumbs up!

#8 of 75 GM .......What are you thinking.....? by rroyce10

Feb 01, 2001 (7:07 am)

                If your brother in laws..next door neighbor...is the site manager....either get him to at least pass high school....or go to "Best Buys"....and find some 21 yr old computer freak....and let him re-develope it....Gosh what a mess......click option s-roof- whole new page...click colors-whole new page..etc..(and you have to do this... before the site crashes )....I now you guys cant get your stuff together... If you want to see how it's done.... Check out Acura, Ford/Lincoln, Volvo, VW...or are you guys too bz ...trying to figure out what line to drop next....?

#10 of 75 GM..slower than a cavalier by rroyce10

Feb 09, 2001 (11:29 am)

        That site is extremely slow.....and crashes consistanly....I dont' know about Mac's...But I'm On DSL....with the P 3 chip...733 processor..and all that kinda stuff ( most i don't understand ) the only thing...it just doesnt seem to work...or complete the program...I probably go on 150 different sites a week and never get a problem....and I alway's get the same lock in..Maybe it's just me...

Messages Page 1 of 8

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