Last post on Feb 16, 2013 at 5:26 PM
You are in the Smart Shopper
What is this discussion about?
Apr 29, 2002 (7:24 am)
I have no idea how Toyota does things.
I guess, as a person who used to buy a new car every three years or so, I looked at the process differently than others.
I didn't care about holdbacks or about how much profit the dealer might be making. I looked at the *value* of the car to me. If I felt comfortable with the salesperson and the dealership and I felt the price was acceptable, I bought the car. If the salesperson was a sleaseball or I was high pressured I would simply leave.
To me, price wasn't the main consideration.
I guess I figured that if I spent an extra two hundred dollars but had a good experience, I was happy.
But, we are all different.
#101 of 131 Cars.com is better than autobytel.com
May 26, 2002 (12:12 pm)
I just bought a car, and used both autobytel and cars.com
Autobytel gives you one dealer and one quote. Was great on a car I was looking at (RSX) and would have given me the cheapest price I could find on the Type-S, was poor on other models that were available (Maxima and WRX).
Went to Car.com, and they allowed me to select 3 dealers in their registry. From there, I was able to get a great price, and bid the three dealers (and the one by me) against each other on the phone. Bought the car for $300 above invoice with the options I wanted.
May 27, 2002 (5:34 am)
The same dealerships usually end up with the same leads from multiple sources. Most dealerships buy "territories" which direct all the leads from a certain lead provider to their in-boxes
#103 of 131 Which is why I like other websites that let you choose
May 29, 2002 (9:44 pm)
the car dealers. I like it when I have multiple dealers to work than just one. By going to as many car purchase websites for dealer prices I was able to contact at least 4 dealer managers and have them bid against themselves. I found that even when they overlapped (which they often do), it still works.
#104 of 131 I used one website
May 31, 2002 (5:10 am)
That goes to multiple dealers, but you have to agree to a price first. Autobytel is nice because you get a quote right away.
#105 of 131 still waiting
Jun 04, 2002 (5:43 pm)
i submitted a request for a quote on a new solara on 5/26.i'm still waiting for a response from ABT dealer.
Jun 05, 2002 (3:16 am)
And you will be waiting. ABT has turned from being a very useful service in the mid nineties to a message taker for the big car dealers in your area. When I tried to use it resently I either did not get a response, or I got an email to call them or come to the dealership.
#107 of 131 That's not fair,
Jun 05, 2002 (5:54 am)
It all depends on where you are located. Tom should contact Autobytel and have them get after their dealer. I was contacted within a day. It's the dealer who is responsible for responding, not Autobytel.
#108 of 131 its regional, and probably
Jun 05, 2002 (6:52 am)
varies by the make represented. We buy all the leads for Toyota, Chevy, Nissan, etc, within a "territory." Its entirely possible that there are some places not represented, or its also possible that the dealer network for whatever you're looking to buy isn't represented by an internet-savvy dealership.
You're not likely to get a price emailed back in the first try anymore, you will likely have to call the internet manager in the ABT email, or at least get a two way email going in order to get a price quote.
Jun 05, 2002 (9:04 am)
suzann: were you just contacted or were you contacted and immediately given the dealerships rock bottom lowest price? Like I said above, I got a response, it was just not a price quote as I was expecting.
I make my comments from experience. I think abtseller can back me up on this. I used the service very successfully in 1996 and got the results that I expected. When I tried to use the service in 2002, it was a bomb.
Back then, internet buyers were a new thing. Dealers thought that informed shoppers were usually ready to buy so they gave their best price upfront. When I was contacted by the dealer in 96 he quoted me invoice plus I kept the rebate on the car I wanted. My only problem was my trade in value. My price on the new car was set from the outset.
In 2002, dealers buy these leads and everyone uses the internet to get invoice price and then try to grind dealers down for more off the car. Almost every buyer wants to pay invoice or less. Along with pricing info, the internet has informed consumers of dealer tricks to get more profit. Dealers do not want to give out their best price upfront because they know they will be shopped to some other dealer and may lose the sale. New car sales are very skinny nowadays for dealers so they want you on the phone or in the showroom before giving a price. I have heard abtseller and other sales guys say this all the time on TH. I am not knocking them for doing it this way, but all I can say was that I had a much more pleasant ABT experience in 1996 than in 2002.