4432 messages,
Last post on Jan 11, 2013 at 4:41 PM
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Edmunds Support Questions & Issues Forum.
Jun 12, 2012 (2:32 pm)
Over the last two days what is going on with this site? I have been unable to even log on. Either nothing happens or despite giving the correct email address and pw, it states "incorrect password".
It wasn't until this afternoon that I could even get here.
Anyone else noticed this problem?
#4418 of 4432 Re: what the hay? [carnaught]
by xwesx
Jun 12, 2012 (5:56 pm)
It was terribly slow over the past many days, but I could usually log in. Occasionally I would get booted off. Mostly, just painfully slow (as in a couple minutes or more to move from one thread to the next, post a reply, etc.).
Today, it is working very well. I don't know what it was, but thanks for fixing it!
#4419 of 4432 Re: what the hay? [carnaught]
by KarenS HOST
Jun 13, 2012 (9:12 am)
We are aware of the problem and it is getting better now. Sorry for all the inconvenience and frustration. I'm there with you on that!
One thing I'm curious about is your log in problems. Can you let me know where exactly you were on the site when attempting to sign in and received that specific "incorrect password" error? If you prefer, email me, karen
edmunds.com
#4420 of 4432 Re: what the hay? [xwesx]
by KarenS HOST
Jun 13, 2012 (9:14 am)
Let's keep all fingers and toes crossed that it stays good from now on.
Oh dear, I've probably jinxed us.
#4421 of 4432 Re: what the hay? [KarenS]
by carnaught
Jun 13, 2012 (8:08 pm)
Seems to be okay now. It occurred on my iPad but is no longer happening. If it does I will let you know. Thanks Karen.
Jun 29, 2012 (8:16 am)
It seems for 1-2 days I'm again having trouble with logging-on, auto-loggon and going from one thread to another. The site again seems very s--l--o--w......
Is it just me?
#4423 of 4432 Re: Again?? [carnaught]
by KarenS HOST
Jun 29, 2012 (9:07 am)
Yes, we are battling another round of issues.
Sorry for the inconvenience! We are working on it as quickly as we can.
Sep 01, 2012 (3:24 pm)
Once again, this website is runnnnnning S-L-O-W-W-W-W-W-W-L-L-Y-Y.............
#4425 of 4432 Login issue
by backy
Sep 01, 2012 (5:40 pm)
For several weeks I've had a problem with logins. When I connect to edmunds.com, it says "Welcome, (my name)" at the top of the screen, as if I were logged in. Then when I click on Forums, I get the login window. Each time I log in, I check the box that says "remember login". In the past when I did that, my login would be remembered from session to session. But the memory seems to be failing of late. Any ideas? This is happening on different computers, so I am sure it's not something messed up on just one computer.
#4426 of 4432 Re: Login issue [backy]
by carnaught
Sep 01, 2012 (7:27 pm)
I thought it was related to my computer firewall setting but I now think it's an Edmunds issue.