Last post on Nov 10, 2009 at 6:48 PM
You are in the Mercedes-Benz C-Class
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Mercedes-Benz C-Class, Car Safety, Sedan
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#5423 of 7297 solution to my C 320 problems
Feb 27, 2002 (9:32 am)
Thought some of you would want to know that after 15 months of almost monthly problems with my 2001 C 320 and several meeting with the Dealership and the Mercedes regional rep they made a deal I could live with. They offered me full trade in value for the car at the original purchase price and a new E Class at deal cost. We picked up the new E last Monday. I think (hope) it will be a problem free car. At least it's reputation is good. It's quite a bit bigger than the C 320, seems to have a smoother ride with more power, and it has a more comfortable feel though we haven't driven it that much so far. It's interesting that some of the things that are standard on the C 320 are not included in the E Class such as headlight washers, a rear window sun shade, a more advanced Bose radio (the one in the E doesn't have settings for ambience, driver and speech) and some of the other electronic goodies, but those aren't really big deals, and the fancy electronics were part of the problems we were constantly having with the C Class. Also, since Mercedes is coming out this summer with a new E Class my guess is they probably didn't want to invest much more in the current one. In any case, Mercedes finally came through and did the right thing I believe, and I can't complain (at least as long as the new car is reliable and pretty maintenance free.
#5424 of 7297 Way to go peter84
Feb 27, 2002 (10:14 am)
Its is a lesson for all of you who are having problems with your Cs. Complain to MBUSA and keep complaining until you get results.
Peter: Unlike your C which was the first MY of the production run, your E is the last model year of a 6 year production run (The Current Body style was introduced in late 1995 as a 1996 model). To say that it should be bulletproof as far as reliability goes is an understatement. It probably doesn't have some of the electronic goodies like you said, but the '03 E will. Good luck with your new E320!
Feb 27, 2002 (12:20 pm)
Just checking in to report that my 01' C320 has reached 16 months and 13,000 miles with no problems. Still a smooth, quiet, powerful, and fun car to drive. Everything works like it's supposed to, although I don't use many of the "gadgets" like the seat/wheel retraction when you get out, etc. I did get the car realigned at the first FSS; it would drift to the right if I took my hands off the wheel. Even though this is not a good way to drive, I mentioned it to the Service Writer, who had a "Camber Kit" installed. The Kit reduces steering sensitivity to road crown. Still don't drive much with my hands off the wheel, but the rightward drift is pretty well gone.
Feb 27, 2002 (2:18 pm)
Congrats peter84, I have a C240 that has had similar problems to yours, i.e tires, wheels, new transmission, driveshaft, rearend+. Could you email me in further detail about your problems and the end resolution? Thanks. billniuminc.com
#5427 of 7297 Hats Off to Peter !!
Feb 27, 2002 (4:17 pm)
Well Done Peter, good to see your Mercedes Dealer (name / Washington D.C.) come thru with "After Sales Service" (albeit took 15 months)...or at least concern & respect for their Customer.
I have nothing but the highest of praise for my Mercedes Dealer in Jersey = Millennium.
#5428 of 7297 CLK 320 Cabriolet
Feb 27, 2002 (6:16 pm)
Well, I think I found my car. 2002 at list, white, blue top. Took a while and lots of time. If things go well, I get it on Saturday.
I can't open the link to the '03s, and I know what you guys say about playing hardball, but I called up and down the East Coast as well as Chattanooga, TN and I was out of luck. Dealers in NY, NJ, Pa, Virginia, Connecticut tell you pay a premium if you want it now. They don't call you back if you tell them no. It's just over. Maybe it's not that way elsewhere in the good old USA, and maybe if I wanted to wait a while until the summer is over, I'd be better off. Punch in my zipcode (11596) on cars direct for this car and even there it has a $1,000 premium. I'll know tomorrow if the car is mine. If not, I'm back to waiting for someone to call on a cancelled car or placing an order (some say 5 months, some say 8 months, etc.).
#5429 of 7297 Is there a lawyer in the house?
by Kirstie@Edmunds HOST
Feb 27, 2002 (6:17 pm)
We are looking for lawyers (any age, sex, kind of car) who are car nuts.
Please respond by March 9 to lorduskyaol.com
Any questions? Contact Edmunds.com PR at jfallonedmunds.com
#5430 of 7297 lawyers in the house
Feb 27, 2002 (6:58 pm)
There are probably many of them participating, including me--this is after all a Mercedes site--but we're trained to be a suspicious lot. So, please explain a bit what you have in mind.
#5431 of 7297 C-Class sitting idle
Feb 28, 2002 (7:31 am)
I will not have started my 2000 C-Class for 6 weeks - does anyone have any hints as to the best way to fire it up (i.e., let it idle for 5 minutes beofre driving off or run the shifter through all gears at idle)?
Also, it looks like I will be moving north to New England and may store the car in the winter. Does anyone know of a website or have info related to the best way to do this?
#5432 of 7297 Why store the car?
Feb 28, 2002 (7:35 am)
If you're going to, I suggest you over inflate the tires and change the oil before you store it.