Last post on Nov 10, 2009 at 6:48 PM
You are in the Mercedes-Benz C-Class
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Mercedes-Benz C-Class, Car Safety, Sedan
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Feb 25, 2002 (5:57 pm)
I figured I'd give everyone an update on my early 2001 (built 7/2000) C320 Sport. I leased this car at dealer cost because they couldn't get rid of it (Amethyst). This color does NOT do the car any justice which is why I am not thrilled with it. I think silver really makes the car look sharp. Well.. getting back to my owner experience, I have NOT ever had to bring the car to the dealer other than A service. I currently have over 15,000 miles and I have this to say. I would probably NOT get another Mercedes. The cost of this vehicle is simply NOT justified. I'd rather have an Audi A4 (quattro is great as I had a '96). I enjoyed my '96 A4 more than my Benz. I figured I'd chime in to let some people know that not all C's are problematic. I simply haven't fallen in love with this car. I also had a 2000 C280 which I regret trading for this car. At least that car felt like a tank. This car does NOT exude that fault like structure.
#5420 of 7297 18,000 mile update
Feb 26, 2002 (7:38 pm)
We just finished our 1st year with the C240. 18,000 miles. Key problem of course. No big deal. Windshield Washer reservoir cracked and was replaced. Mileage in the 23-24 MPG range.
We did expeirence the ruff idle problem twice in the last month. The service manager explained that MB engineers were aware of fuel injection software problem that they have not solved yet. He offered to replace the FI system but warned me that it would have the same software and may or may not fix the problem. He suggested that we wait till the 24,000 mile service before replacing the system and that the software issue should be resolved by then. While I was not thrilled with that answer, at least he seemed honest and sincere about the whole thing.
Overall we like the car and are satisfied with the service. We just acquired a second puppy so we may move up to a C320 wagon.
#5421 of 7297 Yes, they get points for honesty...
Feb 27, 2002 (5:37 am)
...too bad the corporation can't keep up with the pace of new technology that it insists on putting in these cars. At least in a recent interview, the top execs in the company in Germany are no longer stonewalling and denying that there are problems out there, notwithstanding that MBUSA execs still insist all is well.
The upcoming E will be a big test - the last time a troublesome E debuted [the W124 in '85-'86], there were practically riots in the streets of Stuttgart from the legions of angry cab drivers and other regular E buyers who were ready to lynch somebody over the problems in the early cars. Hubbert and Schremp claim they are on the case...we'll see...
#5422 of 7297 Where's Mikki??
Feb 27, 2002 (6:39 am)
It's been a while. How's the Obsidian sibling faring? Two trips to Vegas, just a few chips on the hood, and 13K later, the car is still a blast to drive. Just had the A service done a couple of weeks ago. Learned my lesson on those long trips. If you can, stay away from letting those trucks into the passing lane ahead of you. What you get in return is a shower of hard flying granules of sand and rock. That hurts.
#5423 of 7297 solution to my C 320 problems
Feb 27, 2002 (9:32 am)
Thought some of you would want to know that after 15 months of almost monthly problems with my 2001 C 320 and several meeting with the Dealership and the Mercedes regional rep they made a deal I could live with. They offered me full trade in value for the car at the original purchase price and a new E Class at deal cost. We picked up the new E last Monday. I think (hope) it will be a problem free car. At least it's reputation is good. It's quite a bit bigger than the C 320, seems to have a smoother ride with more power, and it has a more comfortable feel though we haven't driven it that much so far. It's interesting that some of the things that are standard on the C 320 are not included in the E Class such as headlight washers, a rear window sun shade, a more advanced Bose radio (the one in the E doesn't have settings for ambience, driver and speech) and some of the other electronic goodies, but those aren't really big deals, and the fancy electronics were part of the problems we were constantly having with the C Class. Also, since Mercedes is coming out this summer with a new E Class my guess is they probably didn't want to invest much more in the current one. In any case, Mercedes finally came through and did the right thing I believe, and I can't complain (at least as long as the new car is reliable and pretty maintenance free.
#5424 of 7297 Way to go peter84
Feb 27, 2002 (10:14 am)
Its is a lesson for all of you who are having problems with your Cs. Complain to MBUSA and keep complaining until you get results.
Peter: Unlike your C which was the first MY of the production run, your E is the last model year of a 6 year production run (The Current Body style was introduced in late 1995 as a 1996 model). To say that it should be bulletproof as far as reliability goes is an understatement. It probably doesn't have some of the electronic goodies like you said, but the '03 E will. Good luck with your new E320!
Feb 27, 2002 (12:20 pm)
Just checking in to report that my 01' C320 has reached 16 months and 13,000 miles with no problems. Still a smooth, quiet, powerful, and fun car to drive. Everything works like it's supposed to, although I don't use many of the "gadgets" like the seat/wheel retraction when you get out, etc. I did get the car realigned at the first FSS; it would drift to the right if I took my hands off the wheel. Even though this is not a good way to drive, I mentioned it to the Service Writer, who had a "Camber Kit" installed. The Kit reduces steering sensitivity to road crown. Still don't drive much with my hands off the wheel, but the rightward drift is pretty well gone.
Feb 27, 2002 (2:18 pm)
Congrats peter84, I have a C240 that has had similar problems to yours, i.e tires, wheels, new transmission, driveshaft, rearend+. Could you email me in further detail about your problems and the end resolution? Thanks. billniuminc.com
#5427 of 7297 Hats Off to Peter !!
Feb 27, 2002 (4:17 pm)
Well Done Peter, good to see your Mercedes Dealer (name / Washington D.C.) come thru with "After Sales Service" (albeit took 15 months)...or at least concern & respect for their Customer.
I have nothing but the highest of praise for my Mercedes Dealer in Jersey = Millennium.
#5428 of 7297 CLK 320 Cabriolet
Feb 27, 2002 (6:16 pm)
Well, I think I found my car. 2002 at list, white, blue top. Took a while and lots of time. If things go well, I get it on Saturday.
I can't open the link to the '03s, and I know what you guys say about playing hardball, but I called up and down the East Coast as well as Chattanooga, TN and I was out of luck. Dealers in NY, NJ, Pa, Virginia, Connecticut tell you pay a premium if you want it now. They don't call you back if you tell them no. It's just over. Maybe it's not that way elsewhere in the good old USA, and maybe if I wanted to wait a while until the summer is over, I'd be better off. Punch in my zipcode (11596) on cars direct for this car and even there it has a $1,000 premium. I'll know tomorrow if the car is mine. If not, I'm back to waiting for someone to call on a cancelled car or placing an order (some say 5 months, some say 8 months, etc.).