Last post on Oct 24, 2013 at 3:14 PM
You are in the Volkswagen Passat
What is this discussion about?
Volkswagen Passat, Sedan, Wagon
Aug 17, 2001 (7:11 am)
Thank you for the kind words...And, for an extremely accurate assessment of our
current situation...Your mention of those *lean years* certainly plays a key role
today...So much has happened, so fast that a good number of Dealers are being
forced to play catch up.
It is very important to remember that as recently as 1993/1994 VWOA was
seriously thinking about closing it's doors and leaving the No. American market.
50,000 units a year was pretty bleak...
The introduction of the New 1998 Passat in Q4 of 1997 and the Launch of the New
Beetle in March of 1998 set into motion a turnaround of staggering proportions...In a
42 month period our Sales have increased 700%...365,000 units last year and were
it not for an economy that is slightly less than robust, we probably would be close
to 400,000 for 2001.
And Wolfsburg was well aware of the escalation in 1999 when the *MarketPlace
Initiative* was announced...The Volkswagen MarketPlace specifically addresses
the issues that you raise about Service, Parking, & General Facility Appearance.
In my office hangs a Limited Edition Print of the MarketPlace concept store...
Over the Doorway entrance is the number 2003...It has been my opinion from the
moment I saw this piece of art that VWOA has every intention of exerting all
available pressure on it's Dealer Group to conform to this model, if not completely;
at least generally, by 2003. We'll see.
Aug 17, 2001 (12:44 pm)
Well, it's good to know they saw the train coming, and at least formulated a plan to move off the tracks...as you say, we'll see...
One more thought: new model introductions sometimes offer the opportunity for the manufacturer to "incent" the dealer body in the desired direction. A real-life example of which I am aware: Mercedes USA required all franchisees to go through a review process, and set stringent new standards for showroom size, service bay counts, CSI scores, etc. in order to qualify a dealer to sell the ML when it was introduced. Our dealer in Sacramento complied, at the cost of many hundreds of thousands of dollars in new investment; the dealer in Reno chose to pass, and runs the same business from the same rundown storefront that has been there for decades. Result: all of the allocations for MLs [and by extension, for other models that were tied to total dealer volume] that would have gone to Reno, went to Sacto instead. They now deliver nearly a dozen vehicles a week "over the mountain" to northern Nevada customers. Sooner or later, this will have the desired effect of either shaping up the Reno franchise or getting it sold. But this sort of thing takes time, and in the meantime the customer has to make do...
VWoA might think to apply the same kind of pressure as the new upscale models are introduced. By whatever means, something has to be done.
#1730 of 8276 considering purchase of new passat
Aug 17, 2001 (2:48 pm)
We are considering a new car purchase in the near future. The vehciles we currently drive are a 1998 Mercury Sable LS (fully loaded) and a 1991 Toyota Camry DX (only pwr windows and locks). We will (fianlly!) be replacing the Camry. I have heard/read great things about the Passat. I like its styling, great crash test ratings, and have heard its V6 engine is wonderful. Our only quams about the Passat are its reliability. Is it a reliable car? Is it expensive to get it fixed? Our Sable has been pretty reliable and cheap to fix. The Camry has been extremely reliable (about 160,000 miles and counting) but somewhat expensive to get fixed. Would parts/labor for a Passat be comprable to those of a Camry? Also is the Passat really worth the extra $ over its competitors? I understand it offers many luxury options, but its price tag is still pretty steap. Lastly, how much are dealers willing to negotiate on pricing? Any responses would be greatly appreciated.
#1731 of 8276 Passat vs Maxium
Aug 17, 2001 (3:25 pm)
I recently leased a new 2001.5 Passat 4motion loadedGLX sedan with a in dash cd. I was so impressed with the dealer and the car not to mention that no one in the Toronto Area could even come close with the price & service.
The dealer is owasco.com (Bob Verway )they are in Whitby ontario and it was worth the drive. This is my second VW. My first is Jetta 2001 GLS loaded TDI, leased from the same dealer.
There is no comparison between Japan v German. I looked at Lexus, junky for the price and I had a Volvo 99 GLT touring (love the car but ). Volvo could not compete with the price/options and they do not have AWD any more.
Oh ya 2002 is 4yr/80k warranty.
#1732 of 8276 Great Dealer - owasco.com
Aug 17, 2001 (3:29 pm)
My wife's parents wanted a new Passat, but they are 2600 kms from Toronto, in PEI. The dealer (owasco) said he would arrange pick in Halifax, at no extra charge.
#1733 of 8276 Dealer quality
Aug 17, 2001 (7:20 pm)
I totally agree with the comments on the dealers. The basic car is good, fun to drive, beautiful interior, nice styling. But the quality of the dealer service leaves much to be desired. Things don't get fixed, the wait for an appointment can be weeks, the waiting room is filthy, and yes there are no parking spots. I know that not every dealer is like this, but the two here in Minneapolis are terrible. I would love to consider another VW when I replace my '99 GLX, but the dealer service may send me back to the Japanese.
#1734 of 8276 Getting the Passat !!!
Aug 17, 2001 (9:13 pm)
I finally did it. I put down the deposit for my new 2002 Passat .
In Dash CD Player
Can't wait till monday to pick the car up !!!
Aug 17, 2001 (9:31 pm)
I was driving the other night and saw what seems to be Passat. I looks new, and has a 1.8TT emblem on the right hand side. There was not Passat label. What is this? It looked lower, but factory. Is there some kind of special edition Passat?
#1736 of 8276 Are 2002s Out?
Aug 19, 2001 (6:08 am)
Saw an article in paper yesterday about changes in VW's warranties for '02. Said they will have 4 year and 50,000 mile bumper-to-bumper, though the powertrain warranty goes to 60,000 miles. I like the new 2001.5 Passat but want a longer warranty. But wouldn't consider a car with only a 2/24 warranty. Are the 2002 Passats out yet? With the longer warranty?
Aug 19, 2001 (8:44 am)