Last post on May 07, 2013 at 8:07 AM
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Honda Civic, Sedan
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#1875 of 4041 Problems with 2002 Honda Civic EX Sedan
Apr 25, 2002 (4:06 pm)
I purchased my 2002 Honda Civic EX Sedan (Blue) in January. Everything has been fine until the past two weeks when the back right passenger door would not open from either inside or out. Took it to the dealer and they said a part broke and instead of repairing it, they wanted to replace the part. So while waiting for the part to come in, they fixed it enough to atleast open it from the outside.
I pick up my car, go to put my daughter's booster seat in her spot (back right passenger side) and the seat belt is locked and won't give any slack. I'm in too much of a hurry to go back into the service area (hungry child) so I install her booster seat on the left side but I do call them when I get home.
Service says that it sounds serious, to not use the belt and when my door part comes in they will check it. Three days later the part is in, I get the call about my seat belt. The ball bearings in the seat belt broke and can not be repaired, again, the part has to be replaced which of course has to be ordered. I'm told that under no circumstances to use that belt b/c it will not hold my daughter (or any passenger for that matter) in an accident.
I'm still waiting for the part to come in but am a bit concerned over what has happened. Maybe I'm jumping the gun a bit but I sold my 1997 Ford Escort for the Honda Civic Sedan so that I wouldn't have to put up with repair problems again (My Escort had constant problems which became to costly after the warranty expired).
I'm hoping after this there won't be any more problems but my warranty does end at 12 months. Should I have gone with a 2003 Toyota Corolla or 2002 VW Jetta instead?
Also, has anyone else had any problems with chipping paint? Around the door handle (used and non used doors) and the gas cover is all chipped around the edges, it looks awful.
I love my Civic but am disappointed. I was hoping that other than normal maintence and the usual upkeep after so many miles, that my Civic would be problem-free...
Apr 26, 2002 (10:45 am)
Maybe you got a lemon? I'm not sure exactly what the lemon law states (maybe the official definition only applies when the car doesn't run at all), but I think it is unusual that you would have so many problems so soon.
As for the warranty, why do you say that it runs out in 12 months? Honda's bumper-to-bumper should run 3 years/36,000 miles, unless you drive that much in a year. You should ask your dealer about why these things are happening (seat belts, chipped paint, etc.) and ask them to fix it under warranty.
I've had an EX sedan since December and it's given me no problems at all, except for a slightly-off alignment in the beginning that was realigned under warranty. As for whether you got the right car... well, some people have said that Honda reliability has slipped over the years but in general it's still pretty decent and it sounds like you may have gotten an anomaly...
Apr 26, 2002 (5:04 pm)
I was told that the entire car was covered until 12/12,000 and then only a partial warranty till 36/36,000. They were mad I didn't buy the extended warranty (great saleswoman, horrible finance officer). I only drive about 10,000 miles a year. I hope I didn't get a lemon! But if this continues over the next year or so I'll have to reconsider my Civic...
Thanks for your reply
Apr 26, 2002 (7:20 pm)
Your car should have come with a paper in the glove compartment that says exactly what is covered over the next three years. I'm fairly certain, though, that most if not all of the car is covered under the 3 year/36,000 mi warranty... the 12 mo/12,000 mi part covers certain aspects that would wear past a year but would be unusual to break in the first few months, like the alignment being off on delivery.
It sounds like your dealer was not so trustworthy in the beginning... Maybe you should take your car to another Honda dealership. They should all honor your warranty.
#1879 of 4041 problems with Civic sedan
Apr 26, 2002 (10:15 pm)
Don't listen to your dealer. They obviously don't know what they're talking about. Your car comes with a 3 year/36000 mile warranty that covers almost everything.
I suggest you find a new dealership to go to. This one is flat out lying to you so I would not trust them with anything. As far as your problems, there have been some 7th gen Civics with problems but the majority are trouble free except for rattles.
#1880 of 4041 CWliang and xsnowmanx
Apr 27, 2002 (7:24 am)
Thanks again for the warranty info. I went to the Honda website and there absolutely is a 3 yr/36,000 warranty, so that gives me new piece of mind regarding any future repairs (fingers crossed there aren't any).
Actually I purchased the car at Ourisman Honda in Bethesda, MD from a great saleswoman, Lezette Young. She gave me a great price compared to the other Honda dealers in my area. All total I paid:
$19090.11 (Honda Civic EX Sedan with Auto and SSR)
Includes: Mud guards, Floor Mats, Wheel Locks (No choice with that one) and I stupidly purchased the alarm system and fabric protection (never again!). Plus taxes, destination fee, and dealer processing charge.
Except for the alarm and fabric protection (oh and they threw in undercoating that suddenly became free) I felt I got a great deal on the exact car that I wanted, right down to the color. And Honda gave me a great interest rate as well.
So Lezette Young was great, it was the financing guy in the back who explained the warranty to me whom I could have lived without. After his schpiel I still declined the extending warranty (an additional $1200 to $1600) he warned me that the bumoper to bumper was for only 12 months/12,000 miles and then a partial warranty was for 3/36. And that Honda parts are very expensive and that when my first major repair crops up, I'll be wishing that I had bought the extended warranty. After I again said no, he said I had to sign a waiver so that I can not come back in 4 years saying I was never offered one.
I'm actually having it serviced at a local Honda dealer who seems ok so far. I'll probably continue to go there as long as they do their job correctly, however I would not buy a car there, simply because they gouge till the can gouge no more. I was called yesterday letting me know that the part is in, they'll install the buckle Monday. I'm hoping after this I'll rejoin the mass of repair-free Hondas
Apr 28, 2002 (9:41 am)
I actually live in the Washington-Baltimore corridor also, and I would recommend (dealer-wise) Herson's Honda in Rockville or Anderson Honda in Baltimore. I've been happy with the service at both dealerships. I don't know if you checked with those dealers, but I'm surprised that other dealers in this area wouldn't give you a price closer to invoice.
As for extended warranties, you can always purchase them from other people if you really want, though whether it is worth the cost is debatable.
#1882 of 4041 isellhondas u out there
May 01, 2002 (7:42 am)
Hey isell, (or anyone interested in responding) I know you are a Honda salesman and you are therfore inclined to think Hondas are great cars (I do also), but I have seen things you've posted in the past and I value your advice. I'm looking to trade in my '90 Integra - 146K miles and still runs pretty good - but I need a newer car. I'm looking at the Honda Civic LX w/ 5spd manny, and would be interested in what a Honda salesman who isn't the one that would actually be selling me the car would have to say. I'm looking at the Civic because I want a reasonably priced, very reliable, fuel efficient car. I'll mainly use it to drive back and forth to work and occasionally around town on the weekdends - almost all city driving - virtually no highway driving - maybe an occasional 120 mile trip to the airport, but that's about it for highway driving. I have no illusions of this car being sporty or needing to be sporty. In regard to this vehicle purchase I've decided that I don't want to pay extra for horsepower, aluminum wheels, bigger tires, etc... Besides the Civic I'm really only considering one other car - Nissan Sentra GXE w 5spd. Although I told myself that "looks" don't matter on this purchase the 2003 Toyota Corolla just looks too funky and I'm still not comfortable with the Korean cars - even with the 10yr/100K warranties they don't hold their value like the Japanese cars. I pretty much drove my last car until the wheels came off - 12.5 yrs / 146K miles, but with this car I'll probably drive it for 6-8 years and trade it in so resale value matters on this one. Comparing the Civic and the Sentra - both should be reliable - will go with the one that rides the quietest and feels the most solid/substantial. Can get Sentra for $1000 less - is the Civic worth the extra $1000?
#1883 of 4041 98 Civic EX vs. 97 Accord EX
May 01, 2002 (10:39 am)
My beloved 96 Civic LX w/pwr sunroof and alloys (dealer installed)was totaled in an accident. That car was a year old off a fleet lease when I got it in 97. I didn't care about the roof and wheels when I got the car, but now I can't imagine not having a sunroof and probably adding alloys myself.
I'm back & forth between the 98 Civic EX and the 97 Accord EX because they're about the same price and have comparable features. Is the Accord worth going back a year older (interior room, features, etc.)? If I find a 98 Accord LX with a sunroof should I go for that since that's the year they got roomier? I'm a 6'1" female who always has a carload full of people. I fit fine in the driver's seat of my 96 Civic LX, but my backseat passengers were pretty cramped.
Any used Honda dealer recommendations in the DC Metro area are appreciated.
#1884 of 4041 re 98 Civic EX vs 97 Accord EX
May 01, 2002 (11:33 am)
I would go for Accord. Accord has more room inside more horsepower than Civic. If you find a 98 Accord with sunroof I will go for that.