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Mercedes-Benz E-Class Sedans

6709 messages,  Last post on Sep 14, 2009 at 5:50 PM

You are in the Mercedes-Benz E-Class Forum. Your Hosts are pat & karens

What is this discussion about? Mercedes-Benz E-Class, Sedan




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#6672 of 6709
Re: Should I be charged for this? [carnaught] by paisan
Jul 31, 2008 (5:55 pm)
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Replying to: carnaught (Jul 31, 2008 5:52 pm)

You asked them to turn off a diagnostic light. Normally i would say that they can charge because you asked them to do it, however shouldn't it be under warranty if there is a service light? If you aren't having the service provided, wouldn't your warranty be void for fairlure to maintain? Weird situation.
 
-mike
#6673 of 6709
Re: Should I be charged for this? [carnaught] by elias
Jul 31, 2008 (6:37 pm)
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Replying to: carnaught (Jul 31, 2008 5:52 pm)

no you should not be charged for that. it's ridiculous.
first I-drive. then they take away the dipstick and rely on software to check the oil. then no manual trans on the 335d for USA. who is in charge over there? who ever it is, s/he should be choppered to that rock where the monkey is and left there with a 5 year supply of government cheese. Then chopper the monkey back and install it behind the BMW CEO desk.
#6674 of 6709
Re: Should I be charged for this? [elias] by shipo
Jul 31, 2008 (6:54 pm)
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Replying to: elias (Jul 31, 2008 6:37 pm)

FWIW, as I understand it, BMW doesn't build any 335d cars with manual transmissions, regardless of which market you live in. I suppose it could be that they don't have any manual transmissions that have the ability to handle the prodigious amounts of torque that that engine puts out.
 
Best Regards,
Shipo
#6675 of 6709
Re: Should I be charged for this? [carnaught] by kevinc5
Jul 31, 2008 (6:55 pm)
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Replying to: carnaught (Jul 31, 2008 5:52 pm)

Turn in the car when the lease expires and don't consider this dealer when you shop for a replacement. Let them know why you won't be coming back. I've had my 2000 E320 dealer serviced for 150,000 miles and was NEVER charged for resetting the light. Same with a prior MBZ and BMW. I consider it part of the service, much the same as closing the hood when the job is done.
Which dealer was it?
#6676 of 6709
Re: Should I be charged for this? [shipo] by elias
Jul 31, 2008 (8:15 pm)
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Replying to: shipo (Jul 31, 2008 6:54 pm)

tnx for the 335d transmission info, shipo. the Porsche/Audi dealer is conveniently 2 miles closer and knee-deep in manual transmissions and I'm pretty sure there is a bald-guy discount on 911s and S5s, in case I go in that direction.
Back to the E-class, I'm still pining for a recent year Benz diesel to go with my set of 4 1999 16" E wheels and one scratched Y2k wheel. I've got 2 vehicles now, thinking of trading 2 for 1. E class diesel is on the short-list..
#6677 of 6709
Re: Should I be charged for this? [carnaught] by rockypaul
Aug 01, 2008 (10:18 am)
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Replying to: carnaught (Jul 31, 2008 5:52 pm)

Dealer's choice. Mine does not.
 
I have had several M-B's and resetting the FSS is usually a simple thing.
 
It is some variation of having the key in position 2 with the FSS on the dashboard display. Then hold the reset button down for 30 seconds. Again, the routine varies by model. Some you hold down twice and some you move ignition key back and forth.
 
Oil changes require 9 quarts of Mobil 1 at $6.50 per quart, a $20 fleece oil filter and several o rings and gaskets plus labor. The $100 charge is not out of line but the $35 charge is.
 
Hope this may help. Shop for a friendlier dealer with a better service manager.
That is the key to happy M-B ownership.
 
I once complained to M-B when they called to follow up on a service visit that their service manager was not very Lexus like. He was fired the following week.
#6678 of 6709
Re: Should I be charged for this? [carnaught] by microrepair
Sep 04, 2008 (5:32 pm)
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Replying to: carnaught (Jul 31, 2008 5:52 pm)

Forget the dealer, go to your nearest trustworthy independent garage and get the same oil change done for well UNDER $100.. I"ve been bringing my 2001 E320 to a mechanic I've used for 15 years for all my cars once they are out of warranty and he charges me $70 for the oil and filter and resets the FSS at no charge. He charges just $70 because many of the E class cars won't actually have the room for the amount of oil specified in the manual. My 2001 (and also the 1996 E320 I sold) takes about one quart less than the manual states. It is not uncommon...! So don't pay the dealer for 9 quarts when he maybe is only putting in 7 or 8...
 
Oil changes done by others while under warranty are OK so long as the garage uses the Mobil 1 oil.. I've only used my dealer for oil changes maybe twice in 10 years of owning a Mercedes and have never had them refuse any warranty work.
 
 
#6679 of 6709
Re: Should I be charged for this? [microrepair] by carnaught
Sep 05, 2008 (3:13 pm)
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Replying to: microrepair (Sep 04, 2008 5:32 pm)

I was going to do just that but the independent refused to touch any service reset buttons.
 
The other point I wanted to make of my resentment toward the dealer was that there was no mention of a charge for this service light reset. It was only noted when I picked up the car. With all my (high end) cars, this was a first for me.
#6680 of 6709
Re: Should I be charged for this? [carnaught] by kevinc5
Sep 05, 2008 (4:31 pm)
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Replying to: carnaught (Sep 05, 2008 3:13 pm)

Which dealer is charging for the service light reset?
#6681 of 6709
Re: Should I be charged for this? [kevinc5] by carnaught
Sep 06, 2008 (8:16 am)
Reply

Replying to: kevinc5 (Sep 05, 2008 4:31 pm)

Which dealer is charging for the service light reset?
 
You can email me to my carnaughtcarspace.com mailbox for the answer.

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