Last post on May 11, 2010 at 11:16 AM
You are in the Mercedes-Benz E-Class
What is this discussion about?
Mercedes-Benz E-Class, Sedan
Sep 23, 2005 (10:42 am)
A reporter for an influential U.S. publication is working on a piece about Mercedes and would like to hear from consumers. He’s wondering whether the recent quality problems are enough to stop consumers from buying Mercedes in the future. He also cites that Mercedes says it has worked hard to fix the various problems and is producing the best quality cars ever. He’d especially appreciated hearing from any long-time Mercedes drivers around who agree or disagree. If you have a story to share, please respond to predmunds.com with your daytime and evening contact info., city/state of residence and what models of Mercedes you own/have owned, no later than Weds., Sept. 28, 2005.
#6286 of 6720 Re: This remains a sad thread,..... [albell]
Sep 23, 2005 (3:08 pm)
I will say that our current (#2) Atlanta-based MB dealer has worked with us in a positive manner. We switched from the dealer where we had purchased 3 MB's to one of their competitors. Regarding the bumper issue on the 1999 ML, we were forced to find the replacement part ourselves since we were out of town when it happened and the MB Regional Service Rep was arrogant as all get out.
Since it was my wife's car, she all but called it quits on MB, a car line she always admired. The saleswoman we worked with at dealer #1 had since changed dealers and went to bat for us at her new dealer. Arranged for a fully loaded 2002 ML at their cost and she has provided excellent service.
Although I love my 2003 e39, I do still desire another MB one day when things get back to where they should have always been. I can (somewhat) live with a manufacturing defect, but I can't live with the arrogance of sales and service people. Believe the inconsistencies across the dealer channel contribute to many of the issues I read about on this board.
#6287 of 6720 Re: This remains a sad thread,..... [ctic1]
Sep 23, 2005 (3:27 pm)
Totally agree on the driving experience. They know they are not BMW and never cared. Just "built like a bank-vault" solidity and extremely sound touring characteristics. To me, the Rolex of cars... built like they were carved from a block of steel and designed to run forever. Of course, I'm refering to the prior-gen S-Class and W140 E-Class! That, to me, signified the luxury of world-class engineering and quality.
Although my e39 provides an exceptional ownership experience, it is a very different and more "sporting" vehicle. Would love both brands in my garage as follows (current models)...
MB S-Class (new platform)
my current e39 530SP
CLK55 cab (would love the SL, but need room for my wife and the pooch!)
BMW M3 6-sp (no SMG)
MB 420CDI (when it is available)
SLK55 (wife loves it)
and, gotta have the new 997 Carerra C4S
#6288 of 6720 Re: This remains a sad thread,..... [lovemyclk]
Sep 23, 2005 (6:47 pm)
Would you mind letting me know which Mercede's dealership and salesman that you have been working with? I have been looking for a 2004 E320 and the dealership in South Atlanta is horrible. I'd like to buy in my city, but, if they find out that your educated, won't buy their warranty, trade in, or use their financing, and if you also know what mercedes are worth today, they basically told me to go elsewhere, so, I have been working with a dealership out of Ga.
#6289 of 6720 Re: This remains a sad thread,..... [lovemyclk]
Sep 23, 2005 (8:19 pm)
Well, let me gush some more. I traded in a 7 yr old C-class. At 7 years old, it still felt new, no rattling, very solid on the road, handled very well, no diminishing of power from the engine, even the paint was still very bright. After a wash, it looked new (from about 20 ft away, any closer and you'd see the rock chips and the scratches).
#6290 of 6720 Good MB dealership
Sep 24, 2005 (8:00 am)
I am in NC & have had great service. Presently have 2001 E320 & 2005 SLK350. # 17 & 18 in MB's that I have owned. Both have had only minor problems which have been received exceptional attention from my dealer. Also from the factory rep.So no complaints.
They also have been getting quite a few CDI's. 2005 as well as 2006 models.
#6292 of 6720 murph5 and others
Sep 24, 2005 (3:24 pm)
I wonder why they have a problem if you are educated and don't use their financing, they don't want your business...
Mercedes has alsways been known as a well made car...theoretically, you paid more because you were buying a car that was barely broken in at 200,000 miles, whereas the avg American car was well worn at 50K and worn out at 100K...
If they are having true quality issues, dealers should be offering top-notch service and putting pressure on Mercedes to improve quality...if it really is a PR problem, meaning that the car is good but false rumors have been circulating, then it is up to Mercedes to use proper PR to set the record straight...
OTOH, if I were BMW and Audi, I would keep my eyes open and recommend to my dealers to give folks super-service beyond the call of duty to win them over...
If Mercedes quality truly has deteriorated, does anybody know why???...
#6293 of 6720 Re: Good MB dealership [greasykid1]
Sep 24, 2005 (9:01 pm)
Can you give me the name(s) of the dealerships that you mentioned in your last post? I think that is ok with the rules of the forum as long as you don't give me names of sales person, right?
#6294 of 6720 Two and half month old
Sep 25, 2005 (1:33 am)
so far for my E350 and still running! That is outstanding! I have the following options and would like to say something about them:
1. Keyless entry. Worth the money. Yes, especially if you are in a hurry a lot.
2. Xeon headlights: Has more value in cool-looking, then praticle.
3. Dynamic seat: not worth it.
4. Navigation: worth it.
5. Premium audio system: Not sounding as good as the one in Lexus or Acura, but still worth the money.
6. Sunroof package. Worth the money if you have people in the back a lot.
7. Tire pressure monitor: Way worth the money! It warned my immediately after a punture.