Last post on May 11, 2010 at 11:16 AM
You are in the Mercedes-Benz E-Class
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Mercedes-Benz E-Class, Sedan
#4635 of 6720 Euromotorcars is the one to buy from
Jan 10, 2003 (9:55 pm)
I haven't purchased a mercedes from them since the mid - late 1990's but they are EXCELLENT. My salesman for life is Alan Jbaili, and from what I understand, he's still there. When I first dealt with him back in the end of 1995, I called him b/c I wanted to purchase the then new E class for my wifes birthday. He found the car in stock and although he refused to negotiate on the car (it was november, and the car had been out in the U.S. for a week), he did agree to give me free service for 3 years/36k (remember, this was the end of 1995, and if I recall correctly, only audi gave free service at the time), and to do a delivery service on my car For service, they would pick up my car from my house in McLean in the morning b/f I left for work, leave me with a mercedes (a c class every time, but who's paying attention) to drive for the day, and then return the car to me (and pick up the loaner then). Since I didn't have to pay for service for the first 3/36, billing was never an issue, but then, during the last 14k(up to the 50,000 mile limit)they took my credit card and just had me sign a reciept when they brought the car back to the house. At the time, I had gotten my previous mercedes serviced at American Service Center (but I never purchased from them as I always, until 1995 bought with European delivery for military), and figured out that I had spent somthing like 16,000 dollars on an 1985 diesel that they used to service. When I went in to negotiate the purchase the E320, and mentioned to the salesman that I had been a customer of theirs for over 10 years, and had, even though the warranty expired, still maintained my car at their dealership and paid the extra labor, the salesman would still not negotiate with me. I was so upset that I asked to speak with the owner of ASC, who subsequently called me at home a day or two later, and although he was very cordial, insisted that he would not lower the price of the E320 by even a penny, as they had just come out. After hanging up the phone with him, I figured if the owner of the dealership doesn't care that I've spent so much money on just ONE car at his dealership, and isn't even willing to go down by $500.00----(I just wanted a discount so I could tell my friends that I got a great deal) on an $47,000(in 1995-1996 dollars) vehicle, then I guess he doesn't want my business at all. And I have never stepped foot in American Service Center since. HBL---don't get me started on them---let's just say that they're a bunch of crooks. As I mentioned, I live in McLean, not 1 mile from HBL, and I would drive to Baltimore b/f I bought a car from those idiots. This has become a very long diatrobe, so let me just end it by saying to purchase from Euro---their standards for both buying and servicing a mercedes as truly what owners hope for when purchasing a European vehicle.
#4636 of 6720 Couldn't agree more on Euro...
Jan 13, 2003 (9:50 am)
My husband and I are lifetime customers of EuroMotors as well. We have the same sales rep, Alan Jbaili. He is a consummate professional. Even though we have moved to Chicago, and other cities, we still will only buy a MB from Alan Jbaili and EuroMotorCars. The service really is that good!
Jan 13, 2003 (3:27 pm)
Such glowing recommendations are rare in this day and age. I wish I had bought my car from Alan J.! But more importantly, I wish I had given my business to EuroMotor Cars. The discussion about ASC would explain why MB of Alexandria treats me not very different from a glorified Honda customer (since they are a branch of the ASC).
Oh well...live and learn...perhaps when the E55 comes around...
Jan 14, 2003 (10:32 am)
Well, here is an interesting one for you. I was driving my 2003 E-320 and hit a pot hole. The hit punctured a hole in the sidewall of my tire. So now I need to get the tire replaced. I call everywhere (OK, everywhere in Atlanta) looking for a replacement tire that matches - Michelin 225/55 R 16 95 H. Nobody has them. I call the dealer and they cannot find them either. Now I am driving on a temporary spare because I cannot find a tire that matches. So far the best estimate is a tire can come in 7 - 10 days.
All this seems a little extreme. Anyway, the dealer is working hard to try to help but so far, not a whole lot of progress. At first I was hoping for a road hazard warranty, now I will just settle for a tire that matches so I can get the temp spare off the car. Thank God I do not travel a lot of miles everyday.
PS: I still love the car but the handling with the temp spare leave a little to be desired.
Jan 14, 2003 (4:52 pm)
I have an idea for you: To get the handling back to where it was, replace the other three tires with the likes of your spare, should be perfect then!
Just kidding Sorry to hear about your trouble. Did you try TireRack.com? They have the most extensive inventory on the planet and have a heck of a website and great prices to boot (no pun intended).
Give it a shot.
#4640 of 6720 RE: TIRES
Jan 14, 2003 (8:04 pm)
Contact the Tire Rack or go to their web site at tirerack.com. I'm sure they will have the tire you're looking for.
Jan 15, 2003 (5:02 am)
My dealer seems to be coming through. Last night they put a similar tire on so I do not have to run around on my spare. When the replacement comes in, they will swap it out for the correct match. All with no additional cost to me.
In my mind, not bad! I will keep you posted.
Jan 16, 2003 (9:49 am)
Hey John I. of Atlanta: I too have a 2003 E320 MB and I purchased a spare but cannot get orig. equipment. Try Michelin # 91592 which is their XGT-H4 (225/55R16) This is as close as you wil get at this time. Merrel in Charlotte
#4644 of 6720 E320 4Matic
Jan 16, 2003 (6:03 pm)
Does anyone know when exactly the new E w/4matic is going to be available? my 2000 e320 4matic comes off lease in April and I would like to get into the new E preferably w/4Matic.