Last post on May 11, 2010 at 11:16 AM
You are in the Mercedes-Benz E-Class
What is this discussion about?
Mercedes-Benz E-Class, Sedan
Dec 08, 2001 (11:41 am)
I have been reading Edmunds for over a year now but I am posting for the first time today since I have only gotten hold of my MB. It is a Black 1998 E320 Wagon with 43K miles with somewhat unique leather interior, of which the name escapes me. Suffice it to say it looks like coach leather. The second reason I am posting is because I just bought a new extended warranty from 1sourceauto and I will be reporting everything that transpires between me, the company and of course the car dealership which will be the only repair facility touching my car. I am sure the 1sourceauto team will be monitoring everything I post and I welcome them to view what I write. I am not entering the post with a negative or ill attitude toward them because I do hope our relationship, at least for the next five years and 55,000 miles will be smooth and uneventful. I intend to report each and every repair item and incident so the Edmunds members can all learn from my experiences. I have no hidden agenda here and by any stretch of the imagination am I involved with any of these insurance companies.
I am in finance and credit and my job gave me the important skills of research and due diligence before making important financing decisions so before I purchased the warranty from 1SA, I did a lot of research on extended warranties. I considered Warranty Gold, and Warrantybynet.
Warrantybynet, was too small and I didn't like their rankings. I did like their approach though. They were very very friendly on the phone. They called me every two months and asked me if I had considered getting the warranty from them. I did not get them because I didn't like the coverage and the price.
Warranty Gold had too much controversy and I didn't like their BBB standing. Their sales approach was a bit too aggressive for my taste. I do appreciate what Joe (my salesman) did for me. We both called my Mercedes Benz dealership and over the phone I heard my service manager say that they would accept Warranty Gold claims if the credit card was used in the same day. That was really good but not good enough to make up for their seemingly controversial reputation.
I also read more than a thousand postings on Edmunds regarding extended warranties, the M Class, the E class, etc., in the past 12 months so I pretty much know what's going on. Three mercedes dealers offered me three different warranties and for less years and equal miles, their price ranged from $2,400 to $3,900 (Helms Brothers in New York).
So, I hope it works out well and I will certainly keep everyone posted.
Dec 08, 2001 (1:49 pm)
Did you consider Warranty Direct?
They are backed by a public company based in Long Island.
Hopefully all goes well with Onesource.
Keep us posted I too will be purchasing an extended warranty.
#2780 of 6720 Rumble noise in E-Wagon
Dec 08, 2001 (2:06 pm)
Since we picked up our used '99 E320 Wagon several months ago I have noticed a sort of rumble noise on rough roads at slow speeds. Certain concrete roads with ridges make a heck of a loud rumble (very low frequency) inside the car if the speed is slow. At high speeds it is not noticeable at all. This is not a rattle, as if something was loose, but more like a resonance from the suspension system or tires. Since the StarMark program required new tires be put on the car, I was wondering if perhaps the dealer had chosen a lesser quality tire. They are Continentals, and I do not know what came on the car originally.
Anyone have any thoughts about this? What is the 'right' tire for Mom's use of the car anyway?
#2781 of 6720 Rumble in the Wagon
Dec 08, 2001 (9:10 pm)
I too experience that rumble in my E320 98 wagon. I had it inspected this morning but no particular item seems to be damaged or loose. I even had all the wheels removed and suspension, ball joints, exhaust checked and everything seems to be fine. I initially suspected the Pirellis so I reduced the tire pressure down to 30 psi. I use unidirectional types (interchangeable front and rear only and not left to right). The lower tire pressure helped a little bit but I still felt the rumble in the rear, particularly when I hit the rough edges of uneven concrete. It is a bit perplexing more than it is frustrating. Next time I will try getting the softer Michelins and try to isolate the problem. Do tell if you isolate the problem. I am totally curious and with you on this.
Joeadp, I didn't consider warranty direct due to lack of initial information about them. I'm sure if I digged deeper I would have gotten more but eventually I would have had to narrow it down to three and those where 1sourceAuto, WarrantybyNet and the usual DFS warranties that Mercedes and BMW dealers offer.
I will certainly keep you updated.
#2782 of 6720 Baby needs a new pair of shoes
Dec 09, 2001 (3:21 pm)
I have a '97 E320 sedan with approx. 63,000 miles. Just about near the end of life for my second set of Michelin MVW Energy Plus tires. Not only do I get 25-30k out of each set, they're pretty uninspiring. If I'm going to peel rubber off at that rate, I might as well have some fun while doing it. Can anyone out there recommend an alternate tire that they themselves have experienced? Many thanks.
#2783 of 6720 My wagon rumbles along
Dec 09, 2001 (4:55 pm)
Sort of glad to hear I'm not alone. At least I know it is not my imagination. But I was contemplating Michelins as the replacement, as they have always done me well on the other make cars that I have had over the years. The Pirellis I have used were on sports cars and they went away fast. So I wonder still. Softer tires should eleviate the situation unless the problem is a resonance in the suspension (which is what I fear the most). Perhaps a new set of shocks, or stiffer ones? I dunno.
We were going to take the care in for a 'check engine' light, and I was going to mention the rumble then, but the light went out after a few days as the service guy expected it would. It appears the car is super sensitive to the gas cap not being tight after a fill-up (must hear a few clicks of the clutch when replacing the cap). Every once and a while the gas tank empty light would blink intermitently while the check engine light was on. All seems normal now (with the exception of the rumble). I hate to just take it in for that. Makes me feel like a whiner.
#2784 of 6720 Windshield Wiper Noise
Dec 10, 2001 (10:17 am)
Have been out of the net for awhile. I know I've seen postings concerning windshield wiper noise, but can't find one now.
My E-430 windshield wiper makes a loud scraping sound as it returns to the left side when it is on a low setting. Seems to be louder when the rain is slight.
Anyone have any ideas how to stop this scratching/scraping noise?
#2785 of 6720 rumble noise
Dec 10, 2001 (11:51 am)
I too have the rumble noise on my 97 E320. I have Michelin Pilot Sports. I do not think that it is the tires at all.
Dec 10, 2001 (12:59 pm)
Thank you for your help. I really appreciate it.
Dec 10, 2001 (2:05 pm)
No problem, please let me know how everything works out with your lights.