Last post on Aug 14, 2010 at 8:21 AM
You are in the Lexus ES
What is this discussion about?
Lexus ES 300, Lexus ES 330, Sedan
Feb 10, 2003 (12:10 pm)
I had an Es 300 that was 2-3 years old with about 40,000 miles on it. A problem developed which required me to bring it back to the dealer numerous times for the same repair. The dealer was great and ended up buying the car back from at a great rates so that I woulkd continue to be happy . The above postings are very unusual based on my experience. Lexus wants customers happy.
For drivers 0f 2002-3 what octane gas are most using?
Feb 11, 2003 (12:07 am)
have you hired an attorney to represent you in the lemon law hearing? it might be worth the cost. BTW, there are two types of product defects- manufacturing defects and design defects. a manufacturing defect is a one-off defect (one bad car) and a design defect is a problem that effects every single car in the production line. I have not studied lemon laws but it seems a manufacturing defect is the type prescisely covered by lemon laws, whereas design defects may not be? You should talk to an attorney before entering that room.
Feb 11, 2003 (6:37 pm)
I have talked with an attorney and the State Rep. for the Motor Vehicle Division and both said that a manufacturers defect is not covered by the Lemon Law. I have to present it as an individual problem. This may differ in other states. A friend of mine that is currently a factory rep. for Hyundai will be joining me as a witness. He's also worked for Toyota and Chrysler. One thing in my favor, it's certainly been more than long enough for Lexus to have fixed this. I think we are seeing a very arrogant company using it's former credibility to avoid dealing with a real problem.
Feb 11, 2003 (11:46 pm)
Oh, well if you do not have to prove a defect then it must be a type of warranty claim. Best of luck and please let us know what results.
#3535 of 5443 re-Transmission Problem by texas83
Feb 12, 2003 (10:42 am)
Hello I was also battling with Lexus over the transmission issue, since I bought my car last year, at 1000 mile check up I had complained regarding Transmission Problem, they told me by August Lexus will have software to fix problem, I waited and in august they told me now it's delayed I should hear from them in October..same thing, I visted dealership 4 times ..and finally early Jan '03 they bought my car back with 6000+ miles on it, got all my money back except my tax ...for which I am going behind state(NC)..here most of all who have complained have been taken care of ...we have only 1 dealership here but I should say they have really acted very professionally in buying back my car.
Feb 12, 2003 (2:52 pm)
I am seriously considering the ES300 but am discouraged by hearing of Transmission problems. I am selling a car and loosing a lot of money after only a year of ownership and the very last thing i want are problems again. Is the transmission a huge issue? How many of you experience it and is it standard among all es's or just certain ones are plagued with it? I've had plenty of cars that were junk and finally want something reliable! The Infiniti G35 is my alternative and dosent seem to have this major problem of transmission trouble, should i continue to consider the es or should i mark Lexus off my list permanently? Thanks
#3537 of 5443 envoydrives
Feb 12, 2003 (5:23 pm)
Although not an ES300 owner (yet), upon reading this board for months while trying to make up my mind on which car to buy, there seems to be too much smoke for there not to be some fire.
#3538 of 5443 envoydrives
Feb 12, 2003 (6:53 pm)
I bought a 2002 ES 300 in 5/02. I do not have the tranny problem, but I have learned to have more responsive acceleration I need to manually downshift to third.
But I have had an assortment of other problems with the car and poor service from the Lexus dealership. I sold an Infiniti to buy the Lexus. The Infiniti dealership in Richmond, VA offers far better service than Lexus.
I drove the G35 and came close to buying it, but I didn't care for the interior.
I still own a 1991 Acura Legend (original owner, 93,000 miles) that is close to bullet proof. And the Acura dealership has a better service department than Lexus.
Obviously, I would not buy the ES 300 if I had it to do over again.
You might want to consider waiting for the new Acura TL coming out soon as an early 04 model. I may be trading the Lexus for that. If you can live with rear wheel drive and like the interior, you will not be disappointed by the customer service at Infiniti.
Feb 13, 2003 (6:55 am)
At the Chicago Auto Show yesterday, Lexus execs said AWD will be available soon on several Toyota and Lexus models, including the Camry.
That would lead me to think it will be offered at some point on the ES as well. It's fairly well known, although not confirmed, that the LS 430 and next GS 300/430 will offer AWD.
#3540 of 5443 Transmission problem for potential owners
Feb 14, 2003 (12:08 am)
I'd like to reiterate that despite the complaints about the transmission, there have been fewer than five owners on this board who are so disgusted with the transmission that they would consider selling their vehicles.
Most of us feel a slight hesitation, and many don't feel any symptom at all.