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Lexus ES 300/ES 330

5443 messages,  Last post on Aug 14, 2010 at 9:21 AM

You are in the Lexus ES Forum.

What is this discussion about? Lexus ES 300, Lexus ES 330, Sedan

Messages Page 188 of 546

#1862 of 5443 antiosama - US or Canadian dollars? by afinegold

Dec 04, 2001 (8:51 pm)

antiosama (love that handle; maybe I'll adopt one called antisaddam starting in a couple of weeks or so),
 
Your posts show a little Canadian flag rather than a US flag, so I'm wondering if the costs you cited in your post #1761 and others are in Canadian or US dollars? They seem to be US, but if Canadian, you're getting a great deal. And if US, how come your posts show a Canadian flag? Just curious.
 
Al in Seattle area
 
P.S. I called both Lexus dealers in the Greater Seattle area for the cost of a 10,000 mile service on my 2000 ES 300 (just the routine LOF, tire rotation, fluid level checks, wash and vaccuum.) The Bellevue Lexus dealer quoted $135!! (which I confirmed by a callback--and got a different voice on the phone--the next day.) The Seattle Lexus dealer quoted $79.95 for the same thing. Guess which one I used? Wrong!! I took it to the local Toyota dealer for $69 (didn't get the car wash, but G-d did that for me on the way home.)
 
Moral: if you have more than one Lexus and/or Toyota dealership in your area, or a trustworthy independent (non-dealer) shop, call around for pricing, especially for routine servicing.

#1863 of 5443 Oregon by gdb55

Dec 04, 2001 (9:22 pm)

Anybody have any recent experience purchasing from Lexus of Portland or Lexus of Eugene? Any difference between the two as far as price, service, etc.

#1864 of 5443 1000 mile complimentary service. by modvptnl

Dec 04, 2001 (9:43 pm)

Bought the car in Valencia, Ca. ($1000 over invoice for ML, NAV etc. Black Garnet Pearl)
 
Brought it to Fletcher Jones in Vegas for service. I was very happy that I didn't get the 3rd degree about where I bought the car.
 
The porters, service writer, greeter......everyone came out to look at the color. They all said it was rare and couldn't stop complimenting it. They may do this to all colors for all I know. LOL!!!
 
I did have 2 complaints that were deemed normal. Found out that "clunk" upon roll out is the ABS going through a self check. The wind noise complaint was funny. The service mgr. drove it and could not duplicate at 65 MPH. I told him that it buffeted around 80. He said he can't drive a customer's car that fast. I told him I could, get in!! We did 90ish and he did hear it but said at those speeds it was just outside air. Oh well, the car is perfect except for those 2 things and the dealer service was great.
 
I did the first oil change myself(the filter is a PITA to get to)at 1500 miles and will let Lexus do the 5000 mile change for free. 3000 miles there after.
 
Not to start a flame war but if a Ford or GM made this type of noise would it be accepted??

#1865 of 5443 getting lexus serviced by kreativ

Dec 04, 2001 (11:19 pm)

I hadn't thought of going to Toyota for service before, but now that I think about it, the Camry and ES must share a lot of internal components. Now I'm wondering if the national service history database is a Lexus/Toyota thing or just for Lexus.

#1866 of 5443 1000 mile complimentary service. by modvptnl by heatmiser1

Dec 05, 2001 (1:03 am)

Who did you work with at the Valencia Lexus dealer? I was quoted about $2,000 over invoice about a week ago. Was the car sitting on their lot? You got one heck of a deal!!!

#1867 of 5443 duhblec by lenscap

Dec 05, 2001 (7:39 am)

I wouldn't buy a Benz just for service. In the latest Road & Track magazine they have an article on owners who filled out a survey for their 1996-2000 E-Class. In the article it says:
 
"If the E-Class - and Mercedes-Benz in general - has an Achilles' heel, it's in the area of dealer service, which topped our survey respondents' gripe list. Relative to competeing luxury marques, Mercedes dealers did not fare well in our survey. 75% of the owners gave their dealers good or excellent marks, compared to 97% for Lexus..."
 
Later the article says "...the most likely answer comes down to the high cost of dealer service; it's appallingly high. A whopping 65% of the owners rated dealer prices for parts and labor as either expensive or very expensive. Compare this to...40% of the Lexus owners who said the same."
 
The article also said Mercedes in Southern california charges $60 for a simple oil change.
 
The one time I had a minor complaint about a service I had Lexus Corporate called me the next day at work to follow up and then sent me a golf shirt.
 
As an aside, I think the service database is Lexus only. If you get work done at a Toyota dealer it will not show up.

#1868 of 5443 by antiosama

Dec 05, 2001 (8:54 am)

kreativ, $25 for a HOnda oil change to $60 for a simple Lexus oil change is questionable. That is a 140% increase in price. $200 for a 15K service at a Honda dealer vs. $250 for a 15K service at a Lexus dealer(which includes trans. fluid) is a 25% increase but you're getting your trans. fluid changed also. Doesn't seem bad at all. The oil change does though. Not to mention my son's Honda dealer charges for Loaner cars at the clip of about $15 for they day plus insurance. Free at Lexus.
 
afinegold, That is US dollars. I am Canadian by birth and citizenship but live in the United States. Adopt antisaddam as your name. Gotta do your part to mock those evil people as the Pres calls them.

#1869 of 5443 heatmiser1 by modvptnl

Dec 05, 2001 (11:19 am)

I will admit I had a "connection". My Brother in law was a manager there and let Gary Schaffer(?) handle the deal. Ask for Gary and tell him Jack from Vegas sent you. I was told that they, up to that point in time, had never let a NAV car go for that deal. Yes, the car was on the lot and, as strange as it may seem, was EXACTLY what we wanted equipment wise, the color just sealed the deal. Good luck.

#1870 of 5443 Service by hunter001

Dec 05, 2001 (12:44 pm)

As an aside, I think the service database is Lexus only. If you get work done at a Toyota dealer it will not show up.
 
Actually, it does not matter at all, whether it shows up in their database or not. You can even get the car serviced at jiffy lube or any other quick service places, to maintain your warranty. You can even change the oil yourself at home, just be sure to save your receipts. That is all it takes to keep your warranty active. When there is warranty work however, it is preferable to take it to a Lexus dealer.
 
For all other services, you can get it done anywhere, as long as you keep the receipts.
 
Of course, I personally would get my car (3.2TL) serviced at the Acura dealership, even though I would un-hesitatingly take it to a Honda dealership, if the Acura dealers overcharge me.
 
Later...AH

Messages Page 188 of 546

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