Last post on Feb 09, 2013 at 10:37 AM
You are in the Chevrolet Malibu
What is this discussion about?
Chevrolet Malibu, Sedan
#4967 of 4972 Re: Air through defrost only [gmcustsvc]
Dec 13, 2012 (10:36 pm)
Sarah and others,
The seventh fix does seem to be working, but we have not had very cold weather to really test it.
I received a call from a regional GM customer service advisor and was told that they will extend the warrantee on the HVAC system of the car. I am happy that they are doing that, but also was hoping for more. She said it was all that she could do.
When I asked, "How many times do you fix a car before that you say 'that's enough'?" She said that I could look into consumer protection laws. Am I being told litigate it as a lemon? I was hoping it would not resort to that. It is not my style.
My worry (on top of the HVAC system working right) is that the car's value is less due to this constant problem. I have also spent considerable time, money, and carless days working on this issue. Any suggestions are welcome. Who should I talk to?
Jan 25, 2013 (4:04 pm)
Back a year or two ago there was a discussion on which tires should replace the Firestone FR710 original equipment ones on my 2011 Malibu. I have the red tintcoat package so I have the 18" tires. The car rides fine with the existing tires and I do not want a hard "performance" ride. What tires would offer a similar or smoother ride?
Jan 31, 2013 (5:47 am)
I have 2011 malibu and the usb port won't recognize my iphone at times. Anybody else having this problem??
#4970 of 4972 Re: USB port [mr_smith]
Jan 31, 2013 (9:01 am)
I checked my resources for you, mr_smith, and did not see any troubleshooting that I could help with. Have you spoken with your service center about this in the past?
Sarah, GM Customer Service
#4971 of 4972 Re: Malibu Tires [dispencer2]
Feb 07, 2013 (11:11 pm)
Come on - SOMEBODY on this list has replaced the factory tires. I'd like to know a better substitute. Thanks - Karl Spence
#4972 of 4972 Re: Air through defrost only [philprof]
Feb 09, 2013 (10:37 am)
I am happy after a long process that my dealer was able to work with GM to help me with my Malibu problems. Although it was not easy, I was impressed with GM in the end. It took the dealer's help, but they did help me get a very good deal trading in my Malibu for a new Cruze. It cost me some money, but I think I came out well financially in the end as well as the dealer (the dealer made very good money on this deal, but helped me as well). I hope this will be a good car. I like it so far. Faith in GM is restored.