Last post on Feb 09, 2013 at 9:37 AM
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Chevrolet Malibu, Sedan
#4888 of 4972 Chevy Malibu Buy Back & dealing with the BBB
Dec 31, 2008 (1:58 pm)
I bought my 2007 Malibu 4 cyl new in December 2007. At about 2400 miles I noticed a vibration or shake in the front end when I accelerate.. It happens at 15 mph regardless of shifting, usually after warmup.
This problem was not seen to occur on 2005 or 2006 models. They changed the motor mounts on the 2007 Malibu (although they may have done this on same late-model 2006 models). There is a GM Bulletin about this: 060601025 November 06 - (NHTSA Item Number - 10020726). In February 08 I visited a dealer who went through the "lower motor mount tightening procedure" and this had no affect and the issue is still there.
In June 08, I went to a second dealer, dropped off the car for service. They said that they drove it with the head mechanic and they swore they never felt anything (!?)
On my third visit (back to the first dealer) in October 08, the head of service noticed it, drove some 2005 and 2006 versions and they did not shake. He found another 2007 model (from their Enterprise Car Rental affiliate) and it vibrated too. He called GM and they are aware of it but there is no official recall and they won't approve the dealer to replace anything. They gave the the stock answer of "This is how this powertrain will likely operate." I left disgusted. No one wants a new car that shakes. I can drive cars with 150,00 miles on them that don't vibrate!
I contacted the national Chevy customer service center and they pushed the issue up to another level. After 5 days (!) they called me back, (because of a weekend and they called an incorrect number) to keep repeating that this may be a "characteristic" of the vehicle. I said no, it's a DEFECT. He wanted me to go to a dealer for the FOURTH TIME. I said for what? He kept insisting and I requested a loaner which he balked at. After contacting the local delaer to arrange it he came back and said that the service manager said another visit will be a waste of everyone's time if GM doesn't approve of replacing any parts.
The customer service rep said a final decision will be made next week by the local GM rep. When I asked for a summary of my calls and visits, he refused.
What are the chances that they will offer a buy back? Have any of you, or your friends, had to deal with the automaker via the Better Business Bureau or with a Lemon Law attorney? I've heard bad things about both but If they don't repair the car or offer a buy back what is my next step? How do I prepare?
Any help is appreciated and Happy New Year everyone!
#4889 of 4972 Malibu hybrid
Jan 11, 2009 (3:55 pm)
I just read the review in Car & Driver of 4 Hybrid sedans. The Malibu came in dead last. It looks like GM has built another loser. They called the interior "dollar store plastic" that surprised me considering the raves here on the interior.
The Ford Fusion won it over the Camry and Altima hybrids.
Jan 12, 2009 (7:03 pm)
Ya.. I saw that. It's bizarre as the Malibu interior is 1st class.
The hybrid system is not great I know but it's really a stupid comparo, Chevy's system doesn't compare to these. That is a known fact.
Jan 13, 2009 (8:19 am)
But it is only 3 mpg more over all, and cheaper.
#4892 of 4972 Re: Malibu hybrid [roho1]
Jan 15, 2009 (12:23 pm)
C & D also did a comparison that included tax rebates into the cost and the Saturn Aura came out as the best value.
#4893 of 4972 2006 Chevy Malibu front end noise
Jan 18, 2009 (6:30 am)
I have a 2006 Malibu LT with 75000 miles. I hear a roaring noise in the front that sounds like mud tires. I replaced all 4 tires and I still hear the roaring. It only roars when I reach about 40 mph plus. Can someone help me diagnose this problem? Thanks!
#4894 of 4972 Re: 2006 Chevy Malibu front end noise [cpete1993]
Jan 27, 2009 (4:52 pm)
It might be the cv joints
#4895 of 4972 Re: Malibu "98" Trouble [nomorechevys]
Feb 19, 2009 (8:59 pm)
Just curious if you are still following this thread, what size engine did your 98 have? Our 98 has the v6 and with over 154,000 miles, still has enough pep to make it very fun to drive. Regular oil changes and normal maintenance items for the most part. It doesn't use enough oil between changes to notice and still rides and drives great. Just wondered if maybe you had the four banger and were used to a large motor? I know I notice a big difference when I drive my daughter's four cylinder vehicles after being used to my v8 Silverado.
#4896 of 4972 Re: 2006 Chevy Malibu front end noise [packer3]
Feb 19, 2009 (9:02 pm)
I would also guess CV joints or bearings.
#4897 of 4972 Re: 2006 Chevy Malibu front end noise [cpete1993]
Mar 02, 2009 (1:18 pm)
Sounds like it could be the bearing in the front spindle housing , which your CV joint goes through. A CV joint makes a clicking sound at low speed when turning the wheels and gets louder the farther you turn the wheel. Have a mechanical mind person look for cracks in the boots and for any grease escaping from the CV boot. Check that the spindle to the CV drive line hasn't any play in and out or side to side.
Sorry i didn't pick up your post earlier.