Last post on Feb 09, 2013 at 9:37 AM
You are in the Chevrolet Malibu
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Chevrolet Malibu, Sedan
#472 of 4972 Chevy and the 3.1 Engine
Mar 30, 2001 (10:32 pm)
Just some of my experiences from dealing with my dealer and Chevrolet "Customer Assistance" the past few days. My 2000 Malibu is due to have the pistons and seals replaced as a result of the "piston slap" problem. It was explained to me that Chevy is fixing this problem because it makes noise, not because the noise is symptomatic of something being mechanically damaging to the engine.
One thing I learned is I must speak Greek when I ask questions about my car. I asked both the dealer and the Chevy "Customer Assistance" operator why Chevy would authorize what I estimate to be at least a 4-figure repair to be done as warranty work when there is nothing wrong. My questions were quickly met with silence and a skillful change of the subject.
Both the dealer and "Customer Assistance" sing the virtues of having an engine with new parts. I wondered aloud why a one year old car with 9000 miles on it should need to have its engine rebuilt. Again I was met with silence.
The bottom line is that in a week or so, my one year old car will be out of service for 3 days so its engine can be rebuilt. Granted, Chevy is footing the bill for this one, but it has been made clear to me that the warranty will not be extended. In turn, it is also clear to me that I will no longer own this vehicle to have to worry about the warranty expiring. BEWARE!
Mar 31, 2001 (1:40 am)
3 days? Good luck. Your story - and others in this forum (and from colleagues at work) - have convinced me to look elsewhere for a new vehicle.
theiceman (aka another Ottawa Senators fan)
#474 of 4972 njdevilsrn
Mar 31, 2001 (10:40 pm)
Alternative to trading the car in while under GM warranty would be buying an extended warranty.
#475 of 4972 Ticking Noise AND ROTORS
Apr 01, 2001 (11:05 am)
I am in the middle of preparing my case for arbitration under the WA State Lemon Law. My front rotors on my 2000 Malibu have warped 3 times in 23,800 miles, most recently warping only 2500 miles after the last replacement! I am glad I read this forum because my car "Ticks" on cold starts. My car was also recalled last week for some sort of gas tank fitting or to check for leaks..was anyone else notified. I will never by a GM product again. The dealership is trying to blame my Lemon car on "Excessive braking.." Give me a break!
#476 of 4972 yep, bad rotors here too
Apr 01, 2001 (8:24 pm)
I also have some bad rotors too (99 Malibu)- warped twice in 23,000 miles and I plan to get em fixed (hopefully under warranty) next week. If the dealer won't fix it under warranty, does anyone have any suggestions as to where might be a good place? Midas, Pep Boys, etc...??? Or what's a good aftermarket brand I could get and do it myself?
#477 of 4972 My situation
Apr 03, 2001 (10:19 am)
I have a 99ls with the 3.1L. It does have the ticking noise, but i am out of warranty (42,000mi). I was wondering if anyone has heard if the 97 and 98's have had records of major engine trouble at higher mileage because of the 'ticking' noise. Also, now that I am making payments on a car I am not sure about the long term reliability. I was thinking about selling the car to cut my losses. Geez, if it weren't for this problem hanging over my head, I could say that I love this car, and would drive it until it dies. I guess the next few years will tell me if I ever plan on buying GM again. Thanks for the advice in advance.
#478 of 4972 timmyg71
Apr 03, 2001 (6:01 pm)
Even experienced professional mechanic hardly can diagnose problem by noise description on Internet. There is a lot of different noises people would name "ticking", e.g. from temperature contraction after driving.
Generally, the GM engines are very reliable. But if you have concerns, it is better to show the car to a good mechanic. For peace of mind, if not for other reason. Preferably at a good GM dealership, because they have more experience with the specific engine.
Personally, my wife and I bought an aftermarket extended warranty - mostly for certainty and peace of mind.
Apr 04, 2001 (6:41 am)
The "ticking" you describe is probably the low pitch ticking that comes from teh injectors and not the pistons. In general the 3.1 engine is one of the most reliable engines outthere together withthe 3.4 and the 3.8. Don't worry, enjoy your car. As I had said before all the Chevies I have owned with the 3.1 had that injector "ticking" which is not loud and different from the "piston slap". Good luck.
#480 of 4972 re:Ticking Noise AND ROTORS by kingpatrick
Apr 05, 2001 (12:44 am)
I've been away from the discussions for quite a while now and am suprised to read all of the hub-bub about rotors and pistons. I've been plaqued by faulty rotors on my 2000 since I took delivery of the car, but I'm at somewhat at a disadvantage since I'm a military member stationed overseas in Germany. There's an Opel dealer here (authorized to work on American cars) that simply can't believe I've had to return the car 3 times in 12.8K miles for rotor replacement. He cites the usual stuff: excessive braking, operator error, etc. I picked the car up just yesterday for it's 3rd set of rotors and the service advisor finally came clean with me..."the parts are sh**", he said in his best English voice. Apparantly, GM did release 2 new part numbers, 1 for new rotors and 1 for new pads to supercede the faulty ones; however, I'm not sure if that tackled the problem. If anyone needs some "rotor" testimony, please let me know. As for the ticking, my 3.1 makes the same noise, but subsides after warm up. I'd like to take my car back to Opel for inspection, but fear my symptom will be dismissed for normal injector operation or some sort of untraceable anomoly. Where can I find out more about this problem and it's links to the Malibu?
#481 of 4972 Ticking noise and oil loss
Apr 05, 2001 (12:54 am)
One other thing: could the "piston slap" be associated with oil loss? I recently checked my oil to find I was a couple quarts low in my 2000. I don't see it burning (through the exhaust pipe) and don't smell it when the car is warmed up. Are the two related?