Last post on Oct 10, 2011 at 12:37 PM
You are in the Volkswagen Jetta
What is this discussion about?
Volkswagen Jetta, Sedan
May 17, 2002 (9:27 am)
In Dec 01/Jan 02 I was trying to decide between a 2002 Jetta 1.8T or a 2002 Honda Civic EX. On a whim (literally) I went to CarMax and bought a 2000 Jetta GLX. I loved this car! However I still wanted to research the background of the car so I called VW and was told where it was purchased. I called the dealer and spoke to service who gave me the run down of what it had been brought in for over the 2 years with the original owner.
With a heavy heart I was told it had been in 9 times over ONE YEAR for electrical problems (all different types). CarMax gives you 5 days to bring the car back so on the 5th day, that's what I did.
I had already sold MY 1997 Ford Escort Sedan Sport to CarMax so I had to decide quick which car to purchase: 1.8T Jetta or Civic EX. The entire reason I sold my Escort was it was unreliable and I didn't want my next car to have the same problems.
So I came here and read through this very board plus 2 other car websites. I got input from family and friends and compared crash tests.
Personally I love Jetta's styling and handling. However the reputation of it's reliability is what steered me to a 2002 Honda Civic EX Sedan in the end. I do look at Jetta's with envy, they are SUCH a fun car to drive however I couldn't deal with having another car constantly in the shop. It's not the money but the inconvenience of it all.
If you love the Jetta more than any car, I say go with it. If you want a car that has die hard reliability, go with a Honda or Toyota... for a safe bet.
Don't get me wrong, I love my Honda Civic and I know that it was a sound choice in the long run, I really wouldn't trade it for any other car right now.
However if in 5-7 years the Jetta still looks great, still handles well and its reliability has improved, I will definitely been making the change.
I did speak to the service dept about this (Stohlman VW at Tyson's Corner VA) and they said the 1999s-2002 are less reliable than previous years because they switched the factories from Germany to Mexico to reduce costs but increase profit however it's come to bite them in the ass in terms of quality of production...
#5284 of 12749 Carrie...
May 17, 2002 (9:33 am)
Actually, the 2001 Jettas have improved in reliability, and the 2002s are pretty good. Too bad you got a lemonish car (the 2000 GLX), but be glad you got rid of it before anything serious happend to it. Good research work on your part!
I traded my 2001 Protege ES in for a 2002 Jetta 1.8T and do not regret it in the least. My car has been in the shop for 3 weeks+ while they are ordering a part to stop a rattle, but I am still happy because the customer service I have gotten has been extraordinary. Never been treated better by a maker. One reason I dissed the Civic at first was because the dealers were rude to me. But anyway, I am totally happy now.
The newer Jettas are actually more reliable than the old ones. I see the old ones in the shop all the time, with electrical problems. Also, every one I see is missing its bodyside moldings too.
Good luck with your Honda.
May 17, 2002 (9:37 am)
depends on who you talk to at stohlman. some of their people are idiots - some are decent. i had one guy tell me that my Jetta GLS has "sport seats". they aren't that smart over there. they also lost a deal from me on my second Jetta over $500, and I got the car I wanted from them anyway - just had the other dealer take it from them.
the factories in Mexico were light years ahead of the VW factories in Germany where the Jetta was made in terms of technology. ever seen how poorly the older jettas have held up? they were built in Germany.... that is why even thought I LOVED the 97 Passat GLX, I knew it would fall apart. I could tell by the assembly quality....
i agree though - some people need to buy the Hondas/Toyotas sight unseen because of their perceived reliability. different strokes for different folks is all. you can bet, if you expect a problem, you will get one. 100% of the time. if you buy a VW and are afraid of it, you will find a reason to complain about it. i did the same things when I bought Hondas
interesting that you bought a car, it gave you no problems, and you gave it back. that really is mind over matter working at its finest, huh?
May 17, 2002 (9:38 am)
No matter who makes the car, there will always be a lemon or two.
#5287 of 12749 Justin...
May 17, 2002 (9:43 am)
If I had been in the Carmax situation that Carrie described, I would have checked out the car before buying it. She did the right thing though. I would have done the same thing had the car I bought had that many problems.
May 17, 2002 (9:44 am)
I agree. I had all kinds of problems with my Protege in 20K miles, and it was a 2001. The driver's window wouldn't go down, the radio died several times, the car died one time and wouldn't start, and the tranny used to squeak when shifting (automatic). I have had one or two problems with the Jetta, but it's still holding up very well.
May 17, 2002 (9:46 am)
How would you know...you haven't had it for almost a month?? Just kidding man!! I think it's great that the new Jettas are holding up so well. I don't think I'd get one for my next car, but I know of others who are looking.
May 17, 2002 (9:56 am)
"some people need to buy the Hondas/Toyotas sight unseen because of their perceived reliability."
I don't understand what you mean by "perceived reliability"?
#5291 of 12749 Newcar...
May 17, 2002 (10:02 am)
I think he means they are thought to be the end all and be all for some people in reliability. Hondas and Toyotas do have trouble though, and even are lemons sometimes. Look at the recalls for the new Civic last year, and the sludge issue for the Toyotas.
May 17, 2002 (10:03 am)
You know, I can't even remember what the mileage is on my car, or how much fuel I left in it. I hope to get it back soon though. I wish they would hurry up and come on with the part they ordered.
I am kinda glad though, because I am going to take the loaner I have to Chicago, and save all that mileage on my Jetta.