Last post on Dec 04, 2013 at 1:04 PM
You are in the Cadillac DeVille
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Cadillac DeVille, Sedan
#524 of 2635 I hate to read about problems I have not had YET...
Jun 22, 2001 (9:42 am)
Now I'm worrried about the transmission on my 2000 DHS...
Problems? I have had them all. I just had the cam replacement. The vibration at idle is better but not great. You can still feal a little roughness at idle - I'm still not satisfied given the price I paid.
To recap: I have had both sides of the car repainted to correct bad factory paint job, painted again to correct a bad dealor paint job (call my picky but I simply did not like the fingerprint in the paint just above the door handle), defective passenger visor replaced, wood dash panel replaced, AC vents fixed so that they stay open, driver seat cover replaced, heated seat repaired, cruise control repaired, door trim reattached (three times - I know they are just pushing the piece in), the car was out of alignment when delivered, the brakes have been cleaned and adjusted a couple of times and had rotors resufaced or replaced to fix nasty pulsation upon breaking - they still groan.
I love the styling, handling, toys and power. But, too many problems. I'm 38 and thought I was the market that Cadillac was after with the new Devilles. Cadillac has made it very clear to me that they are not interested in me as a long term customer. My dealorship is not especially upset over my problems, the Cadillac 800 numbers are absolutely useless, the folks at the 'executive offices' don't seem to really care, and the field manager is 'real sorry' but really has not made me happy - when he calls me back. I can't wait to see the next generation Town Car.
#525 of 2635 Ashur1.....and other's Deville problems
Jun 22, 2001 (1:44 pm)
Please read my previous post approx. #515. Just got my 2000 DTS Deville back from the dealer service after a week there. It is about my eighth time in within the last year I've owned it. Had the cam shafts replaced, overheating, and radiator leak, condenser problem and air cond. vent fixed/replaced. It was all washed and shiny and filled with gas when I picked it up, although the interior being cleaned also was not as clean as I left it. On the way home the engine temp. was higher than expected....so, I suspect It'll go back for no. nine. When the car runs and is shined, it is pretty and a pleasure but those moments are getting more rare and less appreciated. Even though my service rep., who is himself stellar, said "don't give up on us", the car is just about history. It is the MOST troublesome I've EVER owned. I think I'll buy a second Lexus. It's more expensive but no comparison. Cadillac is destined to go the route of the Oldsmobile.....extinction. I feel there's no hope...and frankly I don't care. So can GM!
Ashur1: Cadillac's attitude is reprehensible and they deserve what they get!
#526 of 2635 1998 DeVille Suspension
Jun 22, 2001 (7:22 pm)
I purchased this car the first week in May 2001 and I feel like the suspension needs a minor adjustment, such as new struts. The car has 51K on it and rides like a dream except when the trunk is loaded down; I think that it sits too low to the ground in the rear. The original struts are on the car now, is it true that struts are only good for about 30k miles or so?
#527 of 2635 I still have my original struts...
Jun 25, 2001 (6:31 am)
...on my 1994 Deville with over 85K. Pretty impressive when I consider my city's cratered streets. I've felt that something was amiss with the suspension as well, but have been told that the struts are OK. There are two thin vertical stabilizer bars in the front that tend to go bad. I believe a set of these costs $180.00. Struts, on the other hand, are costly at $500 a piece!
Jun 27, 2001 (3:52 pm)
I get such a kick out of these posts from people who have problems with their Cadillacs and say "it's foriegn cars for me." Thats the dumbest statement I've heard. Foriegn cars have problems too. Ever see a Lexus dealership that doesn't have a service department? And most foriegn luxury cars are alot more expensive than Cadillacs to get V8 power, and equivalent room and features. And Cadillac is NOT going the way of Oldsmobile. Have you seen or read anything about the upcoming CTS? Very impressive. If Lexus can sell a warmed over Camry(ES300), Infinti a fancy Maxima(I30), and Acura and upgraded Accord(TL 3.2) then Cadillac should have no problem selling a completely new from the ground up RWD entry level luxury sedan. Sorry if I sound a bit crass, but I get tired of blanket statements like "Back to foriegn cars for me" when someone has a problem with a US made car. I happen to like Cadillacs alot and it will be a cold day in you know where before I'll ever buy a Lexus or an Acura. The only foriegn luxury cars I would consider would be a Jaguar or a high end MB.
#529 of 2635 mosaix..I'm one of the "back to foreign cars
Jun 27, 2001 (4:36 pm)
for me" people, you refer to. Understand, as an American, I WANT the American car to succeed. What I have seen is a lack of reliability in the Cadillac's engineering and a disregard for the customer by GM in their support. I thought they (Amer. cars) were improving, and in my experience, they are not. Another poster on the board noted that the GM corporate support had total disregard and lack of care for the customer after the purchase and I have found it to be the case with my Pontiac also. Do you expect me to continue to be loyal when I've had better luck with my foreign cars? By the way, foreign cars too are not perfect; if you want trouble, buy a Jaguar (although better than they used to be). BTW....not trying to rile you, just have a spirited debate :<( .
Jun 27, 2001 (6:40 pm)
For those of you complaining about unreliable new Cadillacs, do you live in states with lemon laws? Any new car that is at the dealer for a week 6 different times the first year is hitting lemon status.
As for the guy who implied shame on anyone who'd buy a foreign Lexus, but kudos if the foreign car is a Jaguar, well, he has never owned a Jaguar. My aunt has an XK8, and the thing is most unreliable tub in history.
#531 of 2635 Cadillac has been attentive to me...
Jun 27, 2001 (7:01 pm)
...in regard to service after the sale some 7 years after I purchased my 1994 Deville. My girlfriend has a new Chevrolet Impala and they are doing their darndest to ensure she is happy with her car. Maybe it varies by dealer. As far as I can see, I have no reason whatsoever to consider a foreign make. I do like the Lexus LS400 and LS430 and the Mercedes S-Class, but Cadillac was, is, and will be my select choice.
#532 of 2635 Mileage dropping on 2000DTS
Jun 28, 2001 (12:21 pm)
I have an early 2000 DTS that used to get about 19.0 MPG for my daily driving (5 miles interstate- 2 miles suburban streets) Recently my MPG dropped to about 16.1 overall and I am only getting about 20.1 MPG at a constant 65 MPH on the freeway. I watch the INST mileage on the freeway and, on any grade at all, it drops the mileage down in the 12-15 MPG range. I complained to dealer service guy and he told me I should be using 89 octane instead of 87 and that the northstar 'carbons up' because of Lotus type variable valve timingused on the Northstar. He 'decarbonized' it but there has been no improvement . I also am getting some rough idling, although it is tough to tell how rough it is while inside the car due to the sound insulation. How out of the norm is my mileage and does anyone have a clue as to what is wrong with this car?
#533 of 2635 Night Vision
Jun 28, 2001 (4:35 pm)
I read the other day where Raytheon is planning to step up their automotive night vision technology business and they are courting other car manufacturers. Interested parties include Honda and I believe Mercedes or BMW. Interestingly, Lexus (Toyota) was not listed.
Apparently, the exclusive arrangement with Cadillac is over, and the demand for this technology has exceeded their (Raytheon's) initial expectations. They foresee ramping up production to as much as 1 million units per year.
It seems that night vision may well become a common feature on cars in the near future. Chalk one up for Cadillac for having been on the forefront of this particular technology in the automotive world!