You are here: Forums Sedans Cadillac DeVille Cadillac DeVille

Cadillac DeVille

2506 messages,  Last post on Sep 27, 2009 at 12:50 AM

You are in the Cadillac DeVille Forum. Your Hosts are pat & karens

What is this discussion about? Cadillac DeVille, Sedan

Messages Page 5 of 251 1 2 3 4 5 6 7 8 ... 251 Prev Next Last

Go To Msg # Search This Discussion

#41 of 2506 STS Vs. DTS by carnought Sep 10, 2000 (2:18 am)
I too faced this dilemma earlier this year. I ended up with the DTS, because it was a newer body style, although resembling the Seville. Also, I like the dash in the DTS a little better, and the CD player in the glove compartment rather than the console. The things I liked better about the STS were the more powerful radio and the ignition straight in the dash rather than on the side of the wheel. I'm one who always wonders if I took the right "road" when facing two choices then making the decsion, but in general, I'm happy with the choice...so far, 3600 trouble-free miles. This is from a former Lexus and Mercedes owner who wanted to give the American car another chance. In pearl red with those great factory chrome wheels and dark windows, I get alot of stares and positive comments. BTW, I'm also in the sub- 450, 60, and 70 age group.
#42 of 2506 carnought by robh3 Sep 10, 2000 (6:49 am)
Welcome to this topic. My question to you is what were you driving just prior to getting the DTS? Was it an LS400, E-Class,??? What would you say is BETTER about the Caddy than any of those imports, and what would you say is Lacking/not as good as any of those imports. I should think that you represent a very important piece of the customer demographic Caddy is trying to win over; Young, and an Luxury Import owner/leaser. I do find it interesting because based on some of the import car topics I read here in the Sedans category, most of those folks are so absolutely brainwashed they cannot think anything other than their brand is far superior and Cadillac is nothing but GM crap that is inferior in every way. So, what's your take on that notion?
#43 of 2506 Gm Buy backs & warranty by lehr597 Sep 10, 2000 (6:57 am)
In march 2000, i purchased an outstanding 1999 cadillac ELdorado Etc in white diamond/neutral shale interior/ factory astro/12cd/chrome wheels with only 5,000 mi on it. The dealer had informed me that it was a gm buy back because the previous owner had complained of water entering when the windows were opened and it had just rained. I was told all moldings had been replaced and not to wrry i still have the factory 4/yr 50,000 mi warranty. I love the car, however i read on one post that gm only gives 12 months on buy backs? did my dealer lie to me? if so what type of legal recourse do i have??? also im concerned with the fact the northstar eats oil. I last had the oil changed at 6,000 mi in April, it's current millage is 9,200 mi's and I checked the dipstick to notice it is down almost a full quart!! " add oil" marking. I find that odd!! I hear from many, that it is quite normal for northstar v8's ,because of its high compression? what do you think? should i investigate these issues? thanks DAN
#44 of 2506 Oil Burning Northstar -- Not by wowser Sep 10, 2000 (2:02 pm)
Suddenly, day before yesterday, the "Check Oil Level" light started coming on every time I start my 2000 Deville. Had the oil changed and checked. Everything ok but the light still comes on. Gonna have to visit the dealer Monday and see which sensor or chip is whacko. In other matters: >So, yes, the system forces me to deal with you >folks like prostitutes. I will use what ever >means >necessary to get the best deal and I am not >loosing any sleep over it. Well, that's one way to get serviced -- in the animal husbandry sense.
#45 of 2506 tccad1 by etharmon Sep 10, 2000 (6:37 pm)
How does Cadillac determine a dealer's allotment of models? My local dealer was pretty much awash in Devilles but only had 2-3 DHS and DTS models at most all year. Also, they had an extermely large selection of Eldorados(12 or more at one point)considering that car is a slower seller.
#46 of 2506 STS Vs. DTS by carnought Sep 10, 2000 (6:50 pm)
The car I had before my 2000 DTS was a '98 GS300 Lexus. I've had a '95 LS400 and a '93 SC300 (my all-time favorite car). The GS was okay except for the over-the-dash covering being replaced twice because of bubbling. This was done, however, promptly and cheerfully by the dealer, with loaner cars, etc. The most recent replacement showed some bubbling too, before my Caddy trade. The car(GS) was in general great, however. I trade for the fun of it (and waste of money) every one to three years. The thing that could keep me form buying another Cadillac is the service dept. which does not hold a candle to Lexus, M.B., Audi or practically any other luxury dealer. They are absolute cretins and unresponsive to the consumer in compariso. I give them a C-.....By the way, my Northstar gets 20mpg, combined city/some hiway driving with a/c running, and does NOT eat oil......
#47 of 2506 Dealer Service by barry45rpm Sep 10, 2000 (8:34 pm)
I find that the service you get at the dealership is somewhat dependent on how well you tip your "service writer" or consultant, and the fact that you should pick the guy you "like" the best in the joint is the same guy you see every time. After a while "intermittant reinforcement (tipping) is the developes the strongest bond between you. (My Chevy dealer replaced a leather bucket seat skin in my Tahoe, that I had removed the tan dye from by using a vinyl cleaner by mistake one day instead of leather cleaner...MY fault yet he covered it as a warranty defect saving me 700 bucks including labor.)      If you still don't think you are getting the "Cadillac of service" at your dealership, go to another one. The place I got my car seems to be chronically short staffed and out of breath like any econo dealership, so I go to another dealership, that's got chandaliers, leather recliners/big screen to wait in, ceramic tile floors in the write up area UNDER THE CARS THRU THE SERVICE WRITERS DESK AREA TOO! No appointment needed for oil changes, and you feel unrushed, and that your business is appreciated... Yes Sir, Thank you Sir etc! What a Dog and Pony Show! ...But you feel good!
#48 of 2506 Dealer Service by philly7 Sep 10, 2000 (8:55 pm)
Right on Barry! I ended up in a viscous exchange over this matter in another venue. I have always operated under the principle that good service is a matter of mutual benefit. I have always tipped well at restaurants, bars and nightclubs. As a result, I don't wait for a table...anywhere! I never have to look far for a server and I never have a problem getting my car valeted to and fro. This applys to service as well as sales in terms of cars. I treat my sales rep. very well. We go out to lunch or dinner every couple of months. I pick up the check at least 2/3 of the time. I get him tickets to Mariners and Seahawks games. Same with my Service Consultant. I got tickets for him and his wife to see Phantom of the Opera for their wedding anniversary last year. As a result, I have never had a service problem with Cadillac. Not when I lived in NYC and not out here either. Some people have a problem with this sort of approach. They feel it is some kind of bribery or unfair to those who wouldn't give the service guy the time of day. I wonder what kind of person lives in and enjoys the fruits of a capitalist society with such leftist and (well, cheap) views of commerce.
#49 of 2506 . by robh3 Sep 11, 2000 (12:14 am)
I've never heard of tipping a car service manager, but I guess I can't fault it. I have found that simple being courteous and treating them as human beings (two things many car owners don't do)doesn't cost me anything and gets me great results. The unfortunate thing is that the service levels and customer experiences seem to vary depending on the dealer. This is true, based on what I know from talking to friends as well as from what I have read here in Edmunds in other topics, not only at Cadillac but also at all other top luxury car dealerships. Here in Southern California we are fortunate to have several Caddy dealerships all within reasonable driving distance. This translates into having choices when it comes to both purchasing and getting your Caddy serviced. This same proximity of dealerships also works in the consumer's favor by providing increased competition among the Caddy dealerships. As such, they know that they have to work hard to earn your trust and your business, and to KEEP it.
#50 of 2506 Cadillac service by carnought Sep 11, 2000 (2:17 am)
Sorry Barry I won't tip other than in special conditions, NOT for routine maintenance, especially when you're driving the "flagship" of the line. This bribery approach doesn't cut it with me after buying a $50,000 car. They should be falling all over me to start with and if so,THEN they may get rewarded. This approach has NEVER been necessary at Lexus, MB, Audi, Acura, or others. BTW, I did go to another Cadillac dealer in the area and there I was literally invisible. They seemed more interested in their Olsmobile service clients. When these Cadillac dealers learn how to take care of their customers in addition to representing a good product, then, they will beable to attract new customers and consistently win back customers like me, the auto enthusiast.

Messages Page 5 of 251 1 2 3 4 5 6 7 8 ... 251 Prev Next Last

Go To Msg # Search This Discussion

You are here: Forums Sedans Cadillac DeVille Cadillac DeVille