Last post on Dec 04, 2013 at 1:04 PM
You are in the Cadillac DeVille
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Cadillac DeVille, Sedan
#352 of 2635 2000 Deville Died
Jan 09, 2001 (4:40 pm)
Just an update.
New Years Eve, 10:00 am.. Service Engine Soon light comes on. 7:30 p.. Ice storm has glazed the DFW area. Engine stalls at busy intersection complete with construction and two lane closures. Refuses to start.
Call Roadside Service who promises a tow. Meanwhile cops show up so we are going to push car out of the intersection.
Car starts and runs fine 200 feet to gasoline station.
Time passes. (LOTS of intervening story but nothing pertinent other than the royal hassle of trying to locate a rental on New Years Day. Thanks Cadillac, for letting me know that I am free to try and find one and you will reimburse me up to $35.00 a day. Thank God for big airports).
Dealer checks codes and replaces both crankshaft position sensors. Car runs fine for 5 miles and Service Engine Soon light reappears. Return to dealer. Now says Catalytic efficiency low. (Did you know they have 290 codes just for the Service Engine Soon light? How many total problem codes are there anyway?).
Ordered Cat Converter. No estimate on delivery. Dealer said last one took two months due to back orders.
Pray for me.
#353 of 2635 Wowser...We will ALL pray for You!
Jan 09, 2001 (5:24 pm)
Wowser< Sorry to hear of your BIG problems...best of luck....how about contacting Cadillac's ZONE MANAGER for help? TAMCO
#354 of 2635 I will say a prayer for the speedy recovery of your Deville
Jan 09, 2001 (10:57 pm)
Sorry Wowser. That just plain stinks. I agree with Tamco. Get your Zone's Service Manager, (I think they call them Client Advocate's now!) involved now. This will lessen the frustration factor on your end and it will let the dealer know that you aren't messing around! Copy the dealer on all correspondence with the Zone Manager and visa-versa, this way you are all on the same page. It is my experience that this action will, in the long run, make things go a lot quicker. Good Luck!
#355 of 2635 2000 Deville Died
Jan 10, 2001 (8:47 am)
I can't fault anybody on this end. I'm pleased with the dealer's effort and I believe those people are doing all they can to get this puppy working right. (It runs okay now; just isn't pollution-efficient.)
I blame the design and build people for a poor car.
I wish roadside service had access to cars when normal Enterprise offices are closed, but I can sympathize with how hard that would be when you only need a few cars nationwide and never know where that will be.
Jan 10, 2001 (6:20 pm)
So it seems I am not alone. My DTS has been in the shop for warranty repair on several different occasions:
Check Oil level Light goes on from time to time
Car stalled out in traffic, chip replaced
Fluid leak, dealer tried everything but could not find leak but it miracously stopped after the visit.
Dashboard not secured to rest of car, I went over a bump and it sounded like a 1972 pickup.
Radio and climate controls black out from time to time. Told not to bring it in unless it was doing it at the time. Of course when I re start problem gone.
Heated seat did not work, had to order part, took 2 weeks, that is where my car is today.
Another tribute to American fit and finish.
I am thinking about trading it in for a Town Car.
Any suggestions or advice?
Jan 10, 2001 (9:25 pm)
If your enjoy the way your Deville droves, you'll want to skip the T-car. It's much more boaty feeling. And build quality will be no better.
#359 of 2635 Service Stability System Error
Jan 11, 2001 (2:30 pm)
I have seen this error again on my 2002 DHS. Has anyone else seen this? The last time the dealer drove the car 5 miles and reset the code since it did not reoccur.
#360 of 2635 2002 DHS??
Jan 11, 2001 (10:45 pm)
The problem is probably the steering wheel position sensor. Have them check it again.
#361 of 2635 davidp Keep the Caddy...etharmon is Right
Jan 12, 2001 (9:28 am)
I traded in a Linclon Cartier on my 2001 DHS. There is NO comparision. Insist the dealer gets your car into specs...in the long run you will be much happier. TMCO