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Cadillac DeVille, Sedan
#2603 of 2634 2005 Deville Latest Repair
Apr 18, 2012 (2:02 am)
Just to keep everyone on this forum informed.... Back in time I've related the various repairs on my wife's 2005 Cadillac Deville, which now has a little less than 61,000 miles.
Just replaced the window regulator in the passenger window.
This now makes the 4th of 4 window regulators replaced in the last 20 months. Hopefully, with this one, there are now no more remaining to break.
Obviously a terrible design fault, and something that makes Cadillac a lot of money in replacement parts. And labor for your local dealer. The part is something like $250 or so.
What I understand, the failure is on a plastic cable that pulls the window up and down. Actually, it probably moves the 'X' shaped regulation skeleton. As I understand, the cable breaks where it is attached to a metal connector. Cable isn't replaceable, the whole regulator assembly is replaced. Guess we are lucky the motor isn't also part of this. I watched the parts man take forever finding the regulator to order. I asked if there was a problem, and he said he was looking to see if the motor was included. I said on the other 3 that failed, the motor wasn't included, just get a right front window regulator ordered in.
Oh, and looking at the receipt, it looks like something called a 'locking regulator' might have been replaced. I'm going to call and ask about this. The only problem I knew about was the lock/unlock button on the passenger door was 'slow'. Sometimes had to push multi times or hold it down. Only know this because I ride in the car mostly, and the wife has it programmed so the only door that opens when she puts it in park is the drivers door. Keeps the roving bad guys from jumping into her car when she stops it.... According to her.
Another $50 deductable for this/these repair/s. For all the things that have broken, I'm probably still underwater on this extended warranty deal...
#2604 of 2634 Re: 2005 Deville Latest Repair [bolivar]
Apr 18, 2012 (6:24 am)
WEll here is latest on my '05 Deville,with 82,000,1)rear brake line rusted out,parts & labor$455.,rf wheel bearing parts& labor $471., oil leak, fr. axle seal leaking $168. parts & labor. oil pan leak around the pan bolts,parts & labor332. my ext. warr. ended at 75k. ouch
#2605 of 2634 Re: 2005 Deville Latest Repair [bolivar]
Apr 18, 2012 (7:23 am)
I'm sorry to read that you have had so many difficulties with the window regulators in your Deville. Was all of this done with one of our dealerships? Please contact us at socialmediagm.com if you should have further difficulties with the window regulators.
All the best,
GM Customer Service
#2606 of 2634 Re: 2005 Deville Latest Repair [chrisptown1]
Apr 18, 2012 (7:24 am)
How is everything running after getting these repairs done, chrisptown1?
All the best,
GM Customer Service
#2607 of 2634 Re: 2005 Deville Latest Repair [bolivar]
Apr 18, 2012 (7:37 am)
In the recent past you have helped me out a lot with information regarding repairs to my '01 DeVille and I see that you're having some of the same issues I've had in the past. As far as the window regulators are concerned I too have replaced all regulators at least once & even twice on the rear passenger side window (for a total of five regulators). I was able to get the regulator for much cheaper on-line compared to dealer prices (believe I paid $65 brand new with motor as oppose to the $250 the dealer wanted). I was also able to complete the install myself in just over an hour (even the dealer claimed it was extensive). Send me a good email address and I'll forward you the step by step instructions with photos I used to replace the regulator(s). I know this is probably too little too late, but I have the information if you need it. SFC A.C
#2608 of 2634 Re: 2005 Deville Latest Repair [acones]
Apr 18, 2012 (11:33 pm)
Sgt., I've not done any of the regulator replacements, as I noted, I've got an extended warranty with $50 deductible. I don't have much problem paying the $50 and letting them pay for it.
My extended warranty ends in June or so. I've already talked with the dealer that sold me the current one. They will sell another one, but it will be for $2,400 with a $200 deductible.
#2609 of 2634 Re: 2005 Deville Latest Repair [bolivar]
Apr 19, 2012 (1:26 am)
Adding to my previous message....
A $200 deductible for each repair is a little steep for me, especially considering how many things have been repaired on this car. And, even with all the repairs, with only a $50 deductible, the current extended warranty probably hasn't been a good deal, I probably haven't covered its cost.
So, when my current extended warranty ends, I'm probably going to get rid of this Deville. My wife still wants a Cadillac, and is now making noises about an Escalade, which I dis-favor even more than her Devilles we have owned in the past. I've proposed selling her Deville and my Corvette and buying a Cadillac CTS-V. This still gives her a Cadillac and me a killer fast car. But she thinks it's 'too small'. Loves her tanks.
And, to the GM rep that responded, I don't have any problem with the repairs as done. I do think Cadillac has long had a design problem with the regulator on its sedans. For years and years. And they knew about it and did nothing about it with a re-designed system. I've just read too much about regulator failures on the 1999 (whatever the years of the last Deville re-design) thru at least my year, 2005, having multiple, and early failure of the windows. And the cable that breaks not being changed or strengthened.
Also acone, I know that the regulator can be bought from several venders on eBay for about $45 dollars, without the motor.
I live in a small town. We lost our CAdillac dealership a couple of years ago. They just were not selling enough new cars for Cadillac to allow them to retain the dealership. I think they probably closed a lot of smaller Caddy dealership across the state. There may only be dealers in Okla City and Tulsa across the state. But since they still have the GM truck distributership, they can repair Cadillacs and honor the GMPP extended warranty I have. They cannot do new car warranty, but no problem with the extended warranty.
#2610 of 2634 Re: 2005 Deville Latest Repair [bolivar]
Apr 19, 2012 (5:04 am)
Good deal, just offering my two cents worth of assistance. BTW, what type of extended warranty coverage comes with a $200 deductible (seems extrmemly high to me)? SFC A.C
#2611 of 2634 Re: 2005 Deville Latest Repair [acones]
Apr 20, 2012 (1:50 am)
I looked yesterday and could not find my note about the warranty. It might still be a GMPP, what the current one is. Or not a top-line GMPP version. Note that this car, a 2005, is now 8 years old, based a build date of mid-2004. I've got to buy this new warranty at least one month before the current one runs out (in June, I think). The salesman pushed me hard to cancel the current one NOW, receiving some refund money and buying the new one. Of course giving him $2,400 and a fat commission right now. Kind of like 'Are you going to buy a car today?'.
A better approach probably would be to keep the $2,400 in my pocket, find a good independent mechanic for any future work. If future repairs start to approach $2,000, dump the car quickly. This would still be a money-saving option.
#2612 of 2634 Re: 2005 Deville Latest Repair [bolivar]
Apr 20, 2012 (5:02 am)
Bolivar, are you familiar with any of these other 3rd party warranty offers we see on TV? After completing a good amount of work on my '01 DeVille I think I might need to look into paying for a good warranty coverage myself. SFC A.C