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Jaguar S-Type

1064 messages,  Last post on May 08, 2012 at 6:26 PM

You are in the Jaguar S-Type Forum.

What is this discussion about? Jaguar S-Type, Sedan

Messages Page 84 of 108

#822 of 1064 Re: Stuck on Park [jastelt] by wcollins

Jul 26, 2005 (9:29 pm)

Replying to: jastelt (Jul 12, 2005 1:32 pm)
I would strongly disagree with you on the reliability issue. However, you can make numbers say anything if you massage them right. I am an owner of 2000 S-Type 4.0 which I have driven for 5.5 years. I have had every problem in the book. I have only met 1 and I repeat one person in my travels that was pleased with their vehicle. I purposely engage in conversation with every Jag owner I meet about their vehicles.....and it starts....."are you having troubles too".....in most cases a big smile and a yes. Most common problems is the transmission. I have had 3 trannys and ready for another one......and I don't drive the car hard at all. Jaguar USA customer service flatly told me that it was not uncommon for a transmission to go at 50,000 miles. I told them it was uncommon......they then said it depends on how you drive the car. Everyone that I have spoken to had gotten the same response from Jaguar, but they won't put it in writing. Also, the windows are always breaking down, the regulators fail because of the cheap plastic clamps that holds them up ($450). I have had 3 regulators so far. I have also had a new engine at 48,000. A bad themostate fried the engine and transmission. Other Jag website will bear this out as well. I could go on about failed a/c, heat, can't get car out of park on hill (must use handbrake or run the risk of not getting it out of gear), I broke the gearshift lever off trying to get it out of park, faulty Jaguar advised getting out and rocking the car while someone pulls it out of gear......not in my tuxedo. If you have a Jag that is working fine, count your blessing. air bag warnings, bad telephone, etc. Oh yeah, terrible resale value, and please, please, please purchase the extended warranty....or you will be sorry. I think Lexus or Acura would be a better bet. Mercedes and BMW is having some problems, however, the 5 Series does retain it value very well.

#823 of 1064 Re: Rear Breaks Gone after only 18K miles [goose106] by wcollins

Jul 26, 2005 (9:31 pm)

Replying to: goose106 (Jul 20, 2005 1:07 pm)
That's about right.....as a matter of fact I took my car to an independent brake shop and they told me that the original pins in the brake housing has never been pulled. He said these were factory pins, no wonder I was going through brakes. My rears brakes are replaced about every 15-18,000.

#824 of 1064 Re: Stuck on Park [wcollins] by gshocksv

Jul 27, 2005 (7:13 pm)

Replying to: wcollins (Jul 26, 2005 9:29 pm)
Wow that's really too bad, I wonder why you had kept the car all this time.
 
I got a used 2002 Jag S-Type, with 28,000 miles, and now it's got 35,000 miles, the light bulbs went out twice, and you do have to pull the gearshift a bit harder (but not really that bad) on hills, everything else seems fine and I love the car so much. Engine is very smooth, the tread on the tires seem good, and I still have a lot of brake pads left.
 
According to German Automobile Association, Jaguar's reliability is far superior than Mercedes (well, everyone is, Mercedes was the 2nd to the last). If you go to the Mercedes forum here, you will for sure see a lot of people complaining about its reliability as well. I think it's important to note, most people that suffer the most problems are also more vocal, I am a very satisfied owner, and I love my S-Type a lot, but even then, I only reply once in a while to give my testimony.
 
Just my opinion.

#826 of 1064 Re: iPod into '05 S-Type R? [jephjeph] by deadstype

Aug 01, 2005 (5:36 pm)

Replying to: jephjeph (Apr 19, 2005 11:12 pm)
A tape adapter, thats what I use for my iPod in my 2001 s-type

#828 of 1064 Dead S-type by deadstype

Aug 02, 2005 (12:08 pm)

I own a 2001 Jaguar S-type 4.0. I am 21 years old, and this is my DREAM CAR. I am a huge Jaguar fan, friends make fun of me because I wear Jaguar T-shirts several times a week. I am a college student and support myself after my father's death. I work hard to own my dream car. Recently my jaguar died on me in an intersection. My jaguar has 29,000 miles on it and I kept it in perfect condition. Until recently I thought I would be a Jag owner for life. My car went out of warranty 3 months ago. I towed it to a Jaguar dealership and they told me I needed a new engine, and it would be $13,000. I am a college student who doesn't have $13,000 and now I don't have my dream car or a car at all. The mechanics could not even tell me what is really wrong or what caused it. I contacted the Jaguar Customer Line and talked to them to try and get them to repair it under warranty since it was such a fluke problem and obviously a defect. After a week they told me I was out of luck since the warranty was up. I took such great care of my car, had every service and have records to prove it. The worst part is I was just months away from buying a new '06. But now I have to dig myself out of this hole and am skeptical about buying another Jaguar. I though I was buying one of the most quality vehicles, and it turned out to be the most expensive mistake I ever made, and probably the worst automobile I could have bought, I don't think any manufacturer has a reputation of their cars dying before they hit 30,000 miles. I know people with other brands of cars pushing 200k miles and still running, but my car, what I thought was the best in the world is dead. I do not know where to turn, so am writing to fellow Jaguar owners for advice, or to know of anyone who has had similar problems. I'd love to drive my Jaguar again and be a driver for life, but who knows now. I am unable to pay to fix my car, and feel that Jaguar should fix this car under warranty, so I can get rid of it and into a new 2006. It is horrible that 3 months after warranty a car would die, not just have a small problem, but die. It is obviously a fluke that this happened and from what Jaguar says they have never seen this before, but still told me I was out of luck. I love Jaguar but I am going to go to every extent to make sure nobody else suffers this problem from such a high end car. If I have to go to every consumer report and news station I will, I'd even picket outside my local dealership. I have nothing else I can do. Please help if you know anything, or anyone that can help. Any advice is greatly appreciated. Or if anyone knows the CEO of Jaguar let him know i'd like to talk. Thank you fellow-jaguar fans.

#829 of 1064 Re: Dead S-type [deadstype] by rayainsw

Aug 02, 2005 (1:08 pm)

Replying to: deadstype (Aug 02, 2005 12:08 pm)
Deadstype:
 
I find your situation a bit difficult to fully comprehend.
 
Several points:
 
I can certainly believe that a blown engine at 29,000 miles is frustrating. In any car.
 
And yet, the 2001 Jag warrantee was for 4 years (as I recall, or 50,000 miles, whichever comes first). Not 5 years. Or 6. Or 7. I believe that there are extended warrantees available, if the added insurance / peace of mind is worth it.
 
Are you suggesting that this 4 year limit on a Jag warrantee is merely a suggestion? And if a major issue surfaces beyond that limit, Jaguar should just fix it for you, when they have no legal requirement to do so?
 
You do not have $13,000 to spend on fixing the 2001 Jag, yet you were a few months away from buying a new 2006 Jag? (Setting aside the fact that when I was 21 & in college, I could barely afford an 8 year old VW, let alone anything even approaching my “Dream Car”.) How exactly can that be? Trading in a 2001 on a 2006 would likely have required a good sized bunch of cash?
 
I mean no disrespect and I do not mean to be condescending here, but if you cannot afford a major repair on the 2001 S-Type, how could you afford to purchase a 2006?
 
I am a Jaguar Fan, and nearly purchased an S-Type R 6 months ago. I have rented 4 or 5 S-Types and XJs over the years. And I could likely “afford” one, by making a few Lifestyle Changes. But I certainly cannot afford the risk of having such a complex & expensive (to buy & to repair) car as these Jags without a warrantee. With the labor rates charged for diagnosis as well as parts and labor to repair or replace problems, it seems the possible out-of-pocket expense would certainly hit my budget very hard, indeed. (I did own both a 2000 and a 2003 Lincoln LS - brother under the skin to the S-Type Jag – and traded each before the warrantee expired.)
 
I wish I could offer real assistance, but I see no recourse for you. If they were refusing repair on a vehicle still covered under warrantee, perhaps there would be legal recourse available to you. Here, ‘out of warrantee’ means that I don’t see where Jaguar or your dealer could be under any obligation to do anything.
 
The dealer, if you have a long standing sales and service relationship – and if they value you as a current and potential future customer, might lobby on your behalf to Jaguar USA. But again, I see no other reason for them to take any action. Certainly no reason for them to offer to perform thousands of dollars worth of work that Jaguar is not obligated to reimburse the dealer for.
 
Perhaps I am missing something here . .
 
Good luck!
 
- Ray
Still hoping to buy my Dream Car – someday . .

#830 of 1064 Re: Dead S-type [rayainsw] by deadstype

Aug 02, 2005 (6:53 pm)

Replying to: rayainsw (Aug 02, 2005 1:08 pm)
Well I see what you are saying and here are my grounds for my complaint. Things go wrong with cars, its just understood. And it is also understood that a car's engine blowing at 29,000 miles is ubsurd. I have had every scheduled maintenance through Jaguar and then some. And you are right the warranty is up, I will not dispute that. And I am not coming to Jaguar much later, or even a year later just months, not even a 1,000 miles after my warranty was up, and I am still way under the mileage allowed for the warranty, but I'll agree the time came first before the miles, and my warranty is expired. Now put the warranty aside, under law, and it's a stretch anybody that is a licensed business and sells products owes reasonable care to their customers. Warranty or not, this is a very unreasonable repair, on top of that Jaguar can't diagnos it or its cause. Therefore it is obviously a defect in the automobile. And if you do some research like I have since this has happened, I am not the first with this problem. The law protects consumers from unreasonable manufacturer defects, which this is. I am not asking them to fix my A/C that broke after warranty, or a 300 dollar stereo, or the tilt on my steering wheel, the car died, the ultimate thing that can go wrong with a car. That being said most cars now way outlast 100,000 miles some almost hit 200,000. So a consumer can expect that with the care needed to maintain a car it should last (I'd say reasonably 100,000, but) certainly far beyond 29,000. And on that basis I think Jaguar should step up to the plate realizing this is a unusual problem and obviously not my fault. First off it is customer service. Since researching I have met hundreds of people who have given me great advice and support, your the first to be negative, but thats fine, maybe I wasn't clear to you or you just haven't been in this boat and hopefully will never be. But according to other owners with similar problems, other manufacturers as people have told me has happened to them have stepped up to correct problems. Someone I met in a forum owned a Lexus that was a little over 1 year out of warranty when the engine blew at less than 50,000 miles. Lexus replaced it no problem, they admitted they owed their customers the quality and reliability they paid for, and this was an excessive repair. That is customer service, and I think that is what is seperating other manufacturers from Jaguar if you do your research. So hopefully they will realize they want a level of customer satisfaction and they will not stand for the reputation of producing cars that leave their customers in trouble after 29,000 miles. Maybe not, but at least I will make some people think twice and do some research before spending that kind of money on a high caliber car.
          Now as for buying a new 2006, I don't see where you don't realize why I won't and can't pay 13,000 for a new engine but would buy a new '06. Well it doesn't take a finance major, but lets figure this out. First off, I don't have 13,000 cash, that would take me using tuition money. But I purchased my Jaguar S-type 4.0 at say "x" dollars and when I bought it I put very little down, so lets say my monthly payment was "y." And a new Jaguar S-type is still "x" just like a new one was when I bought mine, and on top of that interest rates are lower now, so right off the bat I am at the same car payment or even lower. On top off that assuming when my Jaguar still ran, I have say $15,000 in equity in it. So subtract $15,000 from lets say a new '06 is $50,000 thats $35,000. So regardless of financing $50,000 in 2001 or financing $50,000 in 2005 payments are the same, But now with my trade in and $15,000 in equity I am only financing say $35,000. So I will not have to pay a lump sum or put down more cash, and in fact my payments will be 20-30% less than what I am paying now since I will be financing for an additional 48 months and will have a car with equity to put down. If you need any other financial tips I am happy to help you out. Maybe you could afford that dream car, pay a car off, gain equity, and then you can move up a class in vehicles. It's the american way.

#831 of 1064 Re: Dead S-type [deadstype] by deadstype

Aug 02, 2005 (6:59 pm)

Replying to: deadstype (Aug 02, 2005 6:53 pm)
And also. Are you a bar licensed Lawyer. I am not either, I am just still in law school though, and at least in my state they actually do have a legal obligation to correct defects, and since they sell in my state they need to meet are statutory requirements. The law protects and strongly favors consumers over corporations. The law protects consumers from unreasonable repairs needed because of defect. My situation fits. Especially just after warranty expiration and such low mileage. Under the law, I have a right to expect if I take car of it, a car will last a reasonable amount of time, now each cae would define reasonable, but certainly a lot longer than 29,000 miles. And a new engine is not a reasonably forseeable repair at that mileage.

Messages Page 84 of 108

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