Last post on Nov 05, 2013 at 12:08 PM
You are in the Acura RL
What is this discussion about?
Acura RL, Sedan
#5338 of 7386 Re: SH-AWD & VSA problem [jjacura]
Dec 22, 2004 (6:12 pm)
The problems w/ my Acura - the SH-AWD and the VSA - are far worse than Acura intially thought. Acura diagnosed multiple defective parts, including a defective VSA module (located under the dash), that require replacement and the vehicle cannot be driven until those parts are replaced. Acura's computer diagnosis procedure occurs in steps and stops when the first series of defects are identified. Acura told me that it does not even know if replacing these specific parts will solve the problem because other problems may subsequently be identified by its computer when the next series of diagnostic steps are examined. Now here's the kicker - one of the replacement parts is not available until January 14, 2005 and the other Acura does not know when the part will be available as a ship date (from Japan) has not been determined. In the meantime Acura has rented me a $20,000 Pontiac w/ 37,000 miles. I guess Acura considers this "great customer service". The case manager at Acura Client Services assigned to my "case" essentially has been non-responsive and has not been of any assistance whatsoever. I have asked the dealer from which the vehicle was purchsed (Napleton Acura in Elmhurst, IL) to replace the vehicle with a new RL. Napleton refused. I have spoken directly to the office of the President and CEO of American Honda Motor Corporation as well as the Executive Vice President of Automotive Operations, (310) 783-2000, and have been promised that higher management will respond. Looks like American Honda Motor Corporation, Inc. would rather do things the hard way rather than the easy way which means this matter will be resolved through litigation pursuant to the Magnuson Moss Warranty Act, Lemons Laws, and Consumer Fraud and Deceptive Practices Act.
#5339 of 7386 Re: SH-AWD & VSA problem [lvdh]
Dec 22, 2004 (7:23 pm)
Posting your experience here -- may provide the most leverage for resolving this problem to your satisfaction. The rest of us (including prospective buyers) are awaiting Acura's response -- but most importantly -- their ultimate solution to your rl's problem. Please keep us informed.
#5340 of 7386 Re: SH-AWD & VSA problem [lvdh]
Dec 22, 2004 (8:43 pm)
This is very serious, my heart goes out to you because there but for the grace of God go I. (or any new car owner today!) We look forward to you keeping us posted.
#5341 of 7386 Re: Traffic XM problem [readyformyrl]
Dec 22, 2004 (9:50 pm)
I have had the same intermittent problem with my NavTraffic that others have written about. After showing my service manager many of the emails on this forum he agreed to replace the XM box. I will pick it up on Friday and hope it works consistently now. That said, I am convinced that this technology is far from perfected even when it is working. I live in the San Francisco Bay area and commute daily across the Bay Bridge. I have noticed several things consistently wrong about the traffic information. For example every day I come home on eastbound Highway 24 in the East Bay which this time of year is virtually always backed up to the Caldecott tunnel. And everyday the traffic system only shows traffic information for westbound and shows it red (backed up) even though the westbound direction is always moving at the limit. My point is that everyday the system consistently shows the eastbound traffic conditions as westbound on the system and there is no information on the eastbound direction given at all. I cannot believe that this is due to specific problems with my XM box but suspect it is a flaw in the system. I would appreciate it if anyone else in the Bay area could confirm that their system shows the same thing.
In addition, I frequently find that the system displays congestion where there is none and no congestion where it clearly exists. Some times it gets it right, but many time it seems totally wrong. Do others have the same experience? Unless changing my XM box totally resolves this it seems to me that this technology is just not there yet. Otherwise love the car.
#5342 of 7386 Re: CD/DVD-A player Display [safelder]
Dec 22, 2004 (9:55 pm)
Can one record MP3s on a DVD (as a DVD-ROM like for CDs) and have them play in the RL? Or will this only work with CDs as I imagine is the case?
#5343 of 7386 Re: Traffic XM problem [nextlife1]
Dec 23, 2004 (1:30 am)
I am also in the bay area but haven't driven in congested areas much with the car to be able to judge it's accuracy. I can tell you that the technology is new, and the problems with accuracy or intermittent display is most likely not a problem with the car. The system collects information from a variety of sources and then transmits the data to the car at regular intervals to the car as data that is broadcast with the XM signal. At times I have seen the road construction and accident information but no traffic flow information. Road construction info comes from Caltrans, accidents from CHP and other media sources, and the flow information from sensors in the road. So, the intermittent data is most likely related to the source since some of the data sources are being displayed.
I am sure that as this technology becomes more widely used, the reliability and accuracy will improve. Right now, it is still one of my favorite features in the car and I look forward to the service improving over time.
#5344 of 7386 Re: CD/DVD-A player Display [nextlife1]
Dec 23, 2004 (5:01 am)
I don't know...can somebody give this a shot and see if it works? It really depends on whether the stereo is capable of reading data DVDs as well as DVD-As (it's clearly capable of reading both data and audio CDs).
Does anybody know how to make a DVD-A (using the Audio_TS folder and .vob files)?
#5345 of 7386 Re: SH-AWD & VSA problem [lvdh]
Dec 23, 2004 (5:04 am)
Sorry to hear it. Best of luck resolving the issue, even if it means Lemon Law (BTW, have you used those words with the dealer yet--if not, you might let them slip and see what happens).
#5346 of 7386 Re: SH-AWD & VSA problem [safelder]
Dec 23, 2004 (6:22 am)
The following represents the Technical Service Bulletin issued on the 2005 Acura RL
Component: Power Train: Driveline: Differential Unit
Service Bulletin No.: 10282004
NHTSA (National Highway Transportation Safety Assoc.) No.: 10010558
Date of Bulletin: 10/28/04
This defect was investgated by NHTSA
#5347 of 7386 Problems, etc
Dec 23, 2004 (6:30 am)
It has been awhile, but I am back. Anyway, when are dealers going to get it that it is "cheaper" to fix a problem before a product is released to the public. $1 to fix problem before release. $5 to fix afterwards with great customer service and $10 if all else fails.
That being said, I have owned honda's/acura(nsx/legend coupe)nissan and caddy. enjoyable for the most part with acura- although acura tends to be "snooty" at times(depends on dealership). Caddy sts - wonderful service/car.
nissan-love the pathfinder, but the dealership take it or leave it.