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Poor Toyota Service
by paulcudlip
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Sep 26, 2006 (4:05 pm)
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I have been purchasing Toyota products since 1970 from the same Toyota dealership in my area. During the past two oil changes, oil residue has been left all over my engine causing oil spots on my garage floor. There are absolutely no oil leaks outside of sloppy oil changes. I sent a letter to the service manager indicating the sloppy service and never received a reply.
Has anyone else experienced this type of sloppy service from a Toyota dealership? I have never run into this until now.
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- #8245 of 8427
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Re: Poor Toyota Service [paulcudlip]
by 210delray
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Sep 26, 2006 (5:59 pm)
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Replying to: paulcudlip (Sep 26, 2006 4:05 pm)
I'd complain in person, and if there is no decent response, I'd recommend taking your business elsewhere. Has the dealership changed hands recently?
You could patronize a locally owned independent shop instead -- get recommendations from friends, relatives, or co-workers. I'd avoid the "quickie lube" places as well as chain tire stores.
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- #8249 of 8427
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Re: Poor Toyota Service [paulcudlip]
by w9cw
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Sep 27, 2006 (8:57 am)
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Replying to: paulcudlip (Sep 26, 2006 4:05 pm)
Paul - The typical dealer doesn't use a mechanic to change the oil. Rather, they hire young folks to do this work, and sometimes it can even be high school-age kids. This is not the case everywhere, but it is typical. Given the price competition from the Quick Lube places, dealer's can't afford to have line mechanics change oil.
This is one of the major reasons I've always changed oil myself. It's easy, and at the very least, I know it's done right. My local Advance Auto Parts store is my oil recycling depository, and this system works very well.
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- #8251 of 8427
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Re: Syn. Oil for 05 Camry and gas miles [asi12]
by chevymalibu
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Sep 27, 2006 (11:18 am)
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Replying to: asi12 (Jul 22, 2006 6:00 pm)
on car talk, they discuss oil, filters and the like a lot. I've read that you can gain maybe 1-2 MPG more if you use synthetic oil vs dino oil. I only use dino castrol in my 2005 camry and 2004 accord. I get about 40 MPG on the highway with both cars so I don't care about full synthetic. I was considering using a blend but the experts on car talk's site says you're wasting your money. It's more of a peace of mind for protection vs. actual gains.
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- #8252 of 8427
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Re: Syn. Oil for 05 Camry and gas miles [chevymalibu]
by 210delray
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Sep 27, 2006 (11:22 am)
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Replying to: chevymalibu (Sep 27, 2006 11:18 am)
I agree with the car talk guys, and the only time I used synthetic was when my son took our 2004 Camry cross-country to go to school in L.A. This was in the summer, and temps reached 107 degrees during the trip. Plus it provided a cushion once he got to L.A. before he had to change the oil again.
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- #8253 of 8427
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Re: How to change the Fuel Filter on a '95 Camry? [johnxyz]
by chevymalibu
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Sep 27, 2006 (11:39 am)
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Replying to: johnxyz (Oct 03, 2005 9:23 am)
how did this fuel filter change go? The thing is you have to tighten the nuts to prevent leakage but removing them is tough (the top one is fine to use a normal socket but the bottom one that's flared on the gas line needs the flare wrench for a better grip on that nut). Once I stripped that bottom one, I left it alone. My brother in law has the car now so he'll have to buy a new line (only $19 at a toyota dealer) and have someone replace it from the tank to the bottom of the gas filter. I might have overtightened them but I didn't want gas leaking during driving. You're lucky, the new gas filters on my 2005 camry and 2004 accord are in the gas tank and you have to remove the back seat and panel and get at the gas tank for the fuel filter. That will cost some bucks. Doubt I'll do that myself.
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