Last post on Feb 16, 2013 at 11:05 PM
You are in the BMW 5-Series
What is this discussion about?
BMW 5 Series, Sedan
May 16, 2003 (12:17 pm)
The first BMW I ever drove was a 1990 535i 5 speed manual. I got to drive one from Baltimore to Richmond as part of a dealer exchange. Excellent car. So easy to drive. I looked down at the speedo and was shocked to see just how fast I was driving. The E34 535i is in my opinion one of the best cars BMW has made. Near-perfect size, inside and out, classic BMW styling.
#6480 of 12737 Clutch Up date
May 16, 2003 (4:17 pm)
Regarding the clutch on my MY2002 530i that failed after only 14k miles, I finally received a reply from BMW National Customer Relations. They stated they feel the clutch failure was "as a result of wear and not due to a defect in material or workmanship." They will be "unable to honor my request for reimbursement."
The closing paragraph of the letter: "I am sorry a more favorable response is not possible. We value our BMW customers and are sorry we are unable to meet your expectatons."
Really? My next step is small claims court. I have a letter from an independent mechanic who examined the parts that states the clutch failure was not due to wear. I guess I'll see if I can convince the judge. It will cost BMW more in having someone represent them in court than in paying my claim. Besides, their customer relations goodwill will take a hit. You think that BMW will always cover your claims? Think again.
#6481 of 12737 Got my 5301
May 16, 2003 (6:05 pm)
I just got a MY 2001 530i with AT, PP, CWP, and Xenons this afternoon and it rocks! Even with 21K miles, it is mechanically awesome. My wife and I went to pick it up at the dealership in PA and drove up to CT via the NJ Turnpike. Upon driving it for about an hour, she became convinced that it is the best car we have owned so far. Thanks for the collective knowledge on this board! Now, I can join the 5er owners club!
#6482 of 12737 Congrats Wabends
May 16, 2003 (6:58 pm)
Congrats on your new car wabends! Enjoy it!
On the subject of the E34 535i, didn't BMW also produce a 535is in limited numbers?
#6483 of 12737 Engines
May 16, 2003 (7:26 pm)
James Taylor's book, Driving Machines--The BMW Story (2000), has a wonderful lengthy appendix that goes over BMW's engines.
For example the M88 24-valve I6, a variant of the M30 big block, was used in the E26 M1 supercar (3453cc) and then a revised version, the M88/3, later used in the E24 M635CSi (3453cc), and then revised again for the 1988 E34 M5 (3535cc), and (yet) again for the 1992 E34 M5 (3795cc).
The M30 big block I6 variants included the:
- 3210cc in the 3.3Li, E24 633CSi, and E23 733i & 732i
- 3295cc in the 3.3L (1974)
- 3430cc in the E28 535i & M535i, E24 635CSi, E23 735i, E32 735i, and E34 535i
- 3453cc in the E12 M535i, E24 635CSi, and E23 735i
The M60 V8 was used from 1992-1996. The 2997cc in the E34 530i and E32 730i. The 3982cc in the E34 540i, E32 740i & 740il, and E31 840i.
The M62 V8 was introduced in 1996. The 3498cc used in the E38 735i and E39 535i. The 4398cc used in the E38 740i and E39 540i.
May 16, 2003 (7:58 pm)
There wasn't a E34 535is, at least not in the U.S.
#6485 of 12737 Let's Talk about BMWNA's Customer Relations!
May 17, 2003 (5:23 am)
I have been working with BMWNA for almost three weeks to validate/activate warranty/maintenance/road assistance on a ED 2003 525i purchased under the military sales program.
This has been a very painful process. I have faxed all the required documentation, but no one can confirm that they have have received the required information and no one (including BMW CR staff) can contact the section that collects this information and validates warranties. This is very strange!
I expect poor customer relations/service in Europe, it is part of the fabric that forms their society, but I did not expect this from BMW's US staff.
To be fair, some of the BMWNA's CR staff have tried to assist, while others provide short, cold, or no responses to phones questions and emails. I have asked someone from CR's management to contact me concerning this issue, but no one has responded.
This is America, we expect, no, demand excellent customer service and relations from companies that provide goods and services. Especially companies that sell $40K plus automobiles.
Please share your poor BMWNA CRs experiences on this board! Maybe, as a collective group, we can influence the process to resolve the Ultimate Driving Machine's substandard CRs problems.
#6486 of 12737 Poor BMWNA CR
May 17, 2003 (6:30 am)
It got a story for you. When I bought my used 98 528i 5sp last October, the guy had to get a release of lien from BMWNA CR. Well, they said it would take about 7-10 days and I said ok. He overnighted the check and BMW claimed that they had gotten it. Well, 10 days later, I still hadn't gotten the release of lien so I called them. They told me that they had sent it out and that it should be at my house in the next two days. Now mind you, this office was in Ohio and I live in Michigan, so it should take no more than two days to get there. I waited 5 more days and nothing. Finally I told the guy I was waiting to register the car that I has just bought that the longer I waited the less of the CPO warranty I had. He said he could fax me a copy if I had a fax machine. I said, why didn't you do that in the first place. They faxed it over, that took about 3 hours. I never ended up getting the one they supposedly mailed.
#6487 of 12737 wabends--congrats
May 17, 2003 (6:32 am)
After a little over three months owning my CPO MYO1 530i, I couldn't agree with you more that it's one sweet ride...congratulations.
#6488 of 12737 Models/Engines
May 17, 2003 (7:58 am)
bmwguru... The list was not broken down by models/engines sold in USA. Many of the ones listed were not sold in USA. Is just interesting to see what all models/engines existed. Is too bad USA is often left out in the cold for many of the most interesting ones. (I didn't even begin to list the various diesel and turbo-diesel engines BMW has used.)