Last post on Nov 12, 2013 at 7:37 AM
You are in the Hyundai Elantra
What is this discussion about?
Hyundai Elantra, Sedan
Jul 20, 2006 (10:56 am)
I dont think you can make a blanket statement that ALL Hyundai dealers will cover this repair as warranty for over 100,000 miles.
Actually Hyundai has recognized that there was a problem with the exhaust manifolds for Elantras (I think for 1998 to 2001 but not sure on those years) and has warranted them for 10 years unlimited miles. Since it is Hyundai that is warranting them and that they pay the dealer for the warranty work I am pretty sure that most dealers will honor it.
I called the four dealers closest to my home and all said that they would honor the warranty. So its not a case of catching them on a good day and being lucky.
Jul 20, 2006 (11:39 am)
So Hyundai recognized it placed subpar parts on your car and then fixed them and you want to give them an award? That's one hell of a company...
How is it that Toyota can place representatives on Edmunds boards to answer questions about early Camry transmission issues (My friend who owns an 06 Camry has received 4 calls from Toyota corporate just to assure her and she hasn't even had a problem with the car!) and expediate service, yet Hyundai dealers won't even acwknowledge the shimmy problem affecting thousands of consumers, Hyundai Corporate refuses to respond to any letters/emails/calls to Consumer Affairs, and then to add insult to injury, wants to charge customers to "fix" the wheel issue on supposedly warrantied autos or force them to seek out other alternatives at the owner's expense (tire centers)? And somehow, owners on this board who even suffer from the problem find this perfectly acceptable? "Just go to a professional tire center and pay them to balance your tires," "just replace your rotors...no biggie," "go out and purchase hub centric rings," or my favorite, "it's only a little shimmy, I can live with it on my brand new car."
Are expectations of Hyundai so low that when they do anything at all, it's considered superb service?
Jul 20, 2006 (11:44 am)
I didnt realize that problem existed with the Elantra....
Sorry, you are right than. I didnt mean to challenge you.
#5064 of 5569 Re: lucky [germancarfan1]
Jul 20, 2006 (11:52 am)
So Hyundai recognized it placed subpar parts on your car and then fixed them and you want to give them an award?
Yes seeing that it lasted 130K miles and I seriously doubt that VW, Audi or MB would have replaced it at that point.
Its called standing behind your cars.
Hyundai Corporate refuses to respond to any letters/emails/calls to Consumer Affairs,
Also remember that Hyundai did issue a TSB.
Now if you want to talk about cars with reliability issues lets talk German cars.
Jul 20, 2006 (12:03 pm)
How do I get access to all the current Elantra TSB's??
Jul 20, 2006 (12:17 pm)
You should be able to get them from the Hyundai website. You will have to register for this but it is free.
#5067 of 5569 Re: TSB's [nodule]
Jul 20, 2006 (5:18 pm)
Here's a link to instructions I wrote on how to access the Hyundai WebTech page, including how to register and where to find the TSBs and stuff.
#5068 of 5569 Re: lucky [germancarfan1]
Jul 20, 2006 (7:27 pm)
Uhm, before you hold up Toyota for corporate excellence in customer service, consider that the company is under criminal investigation regarding the delay of a recall. Also recall how long it took Toyota to respond to the engine sludge problem.
The shimmy problem that some Elantras and other cars have can be hard to solve sometimes. You appear to have one of those cars where the solution isn't easy. But before giving up, I recommend you try a shop that specializes in wheel balancing and has the best equipment and experience.
Jul 21, 2006 (4:43 am)
So exactly how does one determine if a shop specializes in
wheel balancing and has the best equipment?
Walking into a shop and saying..."Hey, do you specialize
in wheel balancing and do you have the best equipment?"
They will look at you like your from another planet!
At least in central new jersey.
#5070 of 5569 Re: balancing [nodule]
Jul 21, 2006 (5:05 am)
So exactly how does one determine if a shop specializes in wheel balancing and has the best equipment?
Plug your zipcode into this webpage to find a shop with a Hunter GSP 9700 Balancing Machine. That's the one that can correct RFV.
I went into Mapquest and it looks like Princeton is pretty much the center of New Jersey. I plugged in Princeton's zipcode and it found 300+ shops with Hunter GSP 9700 Machines within a 50 mile radius of Princeton, including:
599 HIGHWAY 440
JERSEY CITY, NJ 07304