Last post on Nov 12, 2013 at 7:37 AM
You are in the Hyundai Elantra
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Hyundai Elantra, Sedan
#1518 of 5569 Problems, problems, problems!
Aug 03, 2001 (9:02 pm)
My first post was 1170 (reading that post will help this one make sense). I met with the rep and it was a great experience. After two service managers basically said nothing could be done with the door problem, the regional rep immediately identified a striker problem and gave instructions to the service manager. I was quite optimistic after my meeting with him.
Since then (and my last post), my problems have multiplied, and I'm demanding a refund.
There are 5 current issues: Wheel vibration, door closing, brakes that engage by themselves on the freeway, gas mileage (along with sporadic poor performance) and rattles.
All of the problems are intermittent (except for the doors), including the steering wheel vibration in the 60 - 70 mph range. Three unsuccessful attempts to repair. The repair attempts have focused on tire balance and run out. I have a different theory: some sort of resonance or oscillation from the suspension.
If the tires were the culprit, the problem would be consistent and repeatable. This is not the case. I read allot of posts in the 1300 - 1400 range that describe my symptoms. If a stabilizer bar (or some other part) started vibrating or oscillating, it could produce a vibration in the steering wheel.
Doors: Improved but still require slamming.
Brakes: Before I outline what's happening with my Elantra, I'd like to qualify my comments: I was a driving instructor for 8 years; 50K - 60K miles per year of driving with students: 1989 Colt for 214,000 miles, and a 1994 Kia for 175,000 miles. I'm very familiar with brake issues, as part of my job was maintaining the vehicles.
With the Elantra, the brakes had been remarkably smooth. I simply requested an adjustment to the safety interlock, since I nearly had to bottom out the brakes to take the car out of park.
The mechanic adjusted the brakes as well (even though not requested), and the problems since, have been horrendous. Basically, the pedal height(now) always varies (i.e., how far you have to push the pedal before the calipers engage). The brakes seem to "pump-up" by themselves. This happens--spontaneously--on the freeway, up to the point that the calipers start dragging on the rotors, causing the brakes to overheat and create a serious vibration (first occurrence I seriously thought the mechanic forgot to tighten the lug nuts--it was really that bad--and I had my kids in the car). The symptoms will completely disappear, and return in 100 - 200 miles. A return visit to the dealership did not solve.
I don't blame the mechanic--I think he uncovered a defect, most likely with the master cylinder. Just glad it surfaced now instead of at 40,000 miles when replacing pads would have caused the problem to surface.
I read a post that describes another problem I'm having. The other post said the car "drags" or loses power. I've experienced this symptom also. I know when the brakes are dragging, this happens as a result. However, it also happens when the brakes are not acting up. I suspect it may be related to the cooling system.
I also suspect the above problem, possibly with the cooling system, is why my gas mileage is all over the place (along with intermittent dragging brakes). Worst mileage: 18.7 with mostly freeway driving (conservative at that). Been averaging about 20 mpg overall.
I've requested a second meeting with the regional rep, and last week sent a 6 page letter detailing the symptoms and unsuccessful repair attempts. I still have not been contacted, and have recently been stepping up the number of calls to customer service. Customer service states that the rep has the file and letter, and is "researching" the case, "something they do prior to offering an exchange or refund."
Bottom line: I like the car when not giving problems, but particularly since the service rep has not contacted me, I'm now telling everyone how horrible my experience with this car is. The Kia, on the other hand, was really trouble free right up to the time we sold it.
As for our 2000 Accord: Wonderful! Period.
I got a great price on my Hyundai, but I'm looking to spend considerably more for proven reliability. The savings are not worth the frequent problems, even if the warranty covers them. After 10 visits to the service department in 3 1/2 months, I'm willing to pay to avoid the experience. Have made no decision on a replacement (make, model, etc.)...
Good luck with yours...!
Aug 04, 2001 (3:10 am)
... but the above post is one of the major reasons we passed on the Elantra GT. Sure, some folks claim to have no problems, but I'm still very skeptical of Hyundai's reliability. Ford is another brand to avoid, based on our experiences with our ZX3. The next time we shop for a car, "reliability" is going to be at the top of our shopping list - I just don't have the time or patience to deal with incompetent service departments.
#1520 of 5569 Re jmart post and bad service.
Aug 04, 2001 (4:14 am)
I sympathize with people who end up with nightmares in trying to save $1,000 or 2,000 on the purchase of a vehicle. The problem is, even if you have a longer/better warranty (which is debatable, due the exclusions;) than any other make; but cannot back it up with a competent service: IT IS A WORTHLESS WARRANTY! Period!
Bottom line: Is it worth taking a chance; and ending up with a lemon even if the odds are only 1 in 10 ? ? ?
#1521 of 5569 Warranty
Aug 04, 2001 (8:49 am)
From the horse's mouth:
"What Is Not Covered
The following is not covered, unless specifically stated in Hyundai policy or coverage:
*** Deterioration of rubber parts, upholstery and soft trim under normal use and exposure
*** Slight irregularities not recognized as affecting quality or function of the vehicle such as slight noise or vibration."
You get what you pay for, I guess!
PS : In canada the "warranty" is only 3yrs-36000miles.
Aug 04, 2001 (10:11 am)
All manufacturers produce lemons. This forum does not have many people complaining about their Hyundai's quality. Compare that to the Focus board.
The majority of the complaints are about doors being difficult to close or wheel shimmies. Nothing major. That goes for all Hyundai boards on Edmunds. I think that says alot.
Aug 04, 2001 (10:12 am)
Just did the 2nd oil and filter change on our 2001 Elantra. Used the Fram PH6607 oil filter this time. Found that it was quite a bit smaller than the Hyundai filter that we had used at 3,000 mile oil change. Not a problem, just an observation.
The Elantra, like the Subaru GL that I once owned, uses a compression washer on the oil plug. With the Subaru I found that I could get by with changing out the washer about once a year. The real test is whether you get any oil dripping afterwards. The washers aren't expensive, it's just a matter of remembering to buy them when you visit the parts counter!
Aug 04, 2001 (11:03 am)
I also do my own oil changes also and like you noticed the difference in the size of the Fram Oil Filter compared to the Hyundai Oil Filter. Anyway, I went with Purolator L14459 which is the exact same size as the Hyundai Oil Filter. In fact they look so much alike that they could be the OEM for Hyundai's Oil Filter. I am about to do my 3rd oil change. I only changed my washer once (first oil change). Probably change it out once a year.
As far as reliability is concerned this is the best new car I have ever owned with the exception of my 94 Mitsubishi 3000 GT VR4. But I expected that car to be perfect since the car was 45K in 94 (3 times amount of my 2001 Elantra). Anyway, I have 12500 miles and have not had a single problem. It hasn't been back to the dealer or anyone else for that matter. I also owned a 95 Elantra and had only 2 problems with that car in 75K miles. That was bad O2 sensor and broken AC/Air plastic vent. Both replaced under warranty. That car was so good that my sister and her husbad (they were really was skeptical of Hyundais) bought that car from me.
Its too bad that other owners are having problems with their 01 Elantras.
#1525 of 5569 bri70 and wheel shimmy lemon
Aug 04, 2001 (12:54 pm)
What constitutes a "MAJOR" problem with you? Have you ever had the infamous shimmy described in previous posts? Please note that the majority of the owners with new 2001 Elantra's are starting to find that this shimmy came on a new car, and after numerous attempts to fix it, it has shaken consumer confidence. I still notice a slight pull to the left and pulsating brakes at highway speed. Should I take this car back to the dealer, where they have had it a total of 2 weeks to bandaid the shimmy? This car barely has 3,000 miles on it. Hope I don't get the door problem. Stay in this forum because the shimmy is getting notorious, and we're not happy. So if your lucky enough to get the 2001 Elantra without the shimmy, good for you!
#1526 of 5569 To presario1
Aug 04, 2001 (3:07 pm)
>>...the door problem...<< I read somewhere else where a tech suggested to try to shut the door with the window cracked open...if the problem persists, then you have a problem, if not it is due to the tight seal-(because in previous models they had wind noise problem, so they made it seal tight). Just thought I will pass it on... NOT an owner yet...I am still undecided wether to buy or not to buy... or maybe wait for the 2002 to see if they fix some of the problems! .
Aug 04, 2001 (3:10 pm)
I'm sorry to see that some Elantra owners are having problems with their cars, and I hope that each of you can get your problems resolved satisfactorily. I know it can be a frustrating experience!
I don't believe these problems are widespread. Only a very small percentage of owners post on boards like Edmunds -- maybe 200 different people in this forum since the 2001 Elantra was put on the market out of close to 50,000 purchasers of this model in the U.S. Many of those that do post are people that are experiencing problems with their vehicles. I like to think the other 49,800 are out enjoying their drive!
Check any of the other forums -- many of those posting are people having problems with their cars. People who have these problems are drawn to forums to seek solutions and sometimes just to vent. But the great majority of buyers just enjoy their cars and never look at or post in a forum like this.
My point is that every model has some bad product out there, but the vast majority are without major defects. Hyundai's overall reliability cannot be determined by a few postings in Edmunds...