Last post on Sep 02, 2013 at 11:01 AM
You are in the Oldsmobile Alero
What is this discussion about?
Oldsmobile Alero, Sedan
#165 of 3014 Ah yes, the Alero
Nov 16, 2000 (7:07 pm)
Well, the 1999 Alero is certainly a topic for discussion at my house! I have had mine less than one year, 8 trips to the dealer, 3 tows in the 8 trips, and they still cannot fix the poor thing. We have been told so many stories that it is now becoming humorous. I love the car, but hate not having it to drive. It has been a constant problem with electrical, finally being blamed on water in the fuse box, which cannot be traced to any source. I am not mechanical, but to me this is not logical. The sales dept at the dealer does not want it in trade because "it has too many problems." the service dept does not want it back to fix, because " they have no idea what is wrong with it." So what does one do? Well, fortunately rebates and 0% interest rates are popular now - it looks like a 2000 Dodge Intrepid is in my future, for a very low price and payment. Too bad Oldsmobile does not care if they lose a long time customer, and trust me, they don't care. I wish you all the best with your Alero's - they are a wonderful car for the money, if they run!
#166 of 3014 more, ah yes
Nov 16, 2000 (8:58 pm)
An update - the dealer is refusing to give my car back this time, attempting to talk us into a trade for a Grand Prix. In one hour, we have had five different stories from service and sales regarding the Alero. . .parts are on order, parts are not available, parts should be here tomorrow, take a brand new 2001 Grand Prix for the weekend. . . who is kidding who?
#167 of 3014 sunsetkq
Nov 16, 2000 (11:46 pm)
I would be inclined to take the 2001 Grand Prix for the long Thanksgiving weekend - and to drive it 1000 miles
BTW, why not Intrigue, if this is an Olds dealership?
#168 of 3014 Fit and Finish
Nov 17, 2000 (12:51 am)
Somebody mentioned my Alero may be a bad apple. But just about every major auto magazine such as Car and Driver and Edmunds reviewed the Alero and other Oldsmobiles mentioned its fit and finish problems. Lets face it. Oldsmobile, or GM for that matter can't match the imports, or even Chrysler and Ford in terms of fit and finish. JD Power statistics can back this up.
In response to SUNSETKG, I think you should check out your states lemon laws. It sounds like you bought a used car, because you said you bought a 1999 model and had it for less than a year. I believe lemons laws don't apply to used cars, but do some research and try contacting your states consumer protection agency or the Better Business Bureau. Good Luck.
#169 of 3014 Re: Fit and Finish
Nov 17, 2000 (1:39 am)
I disagree. My mom's original '99 Alero was bought back as a Lemon, but the one thing that car had in its favor was fit and finish. Very good; better than my Chevy MonteCarlo. She now has a '01 Alero and also with perfect fit and finish.
Yesterday I test-drove two Aleros at a Dealer and both were perfect except for one piece of bodyside molding coming off, but that is easily fixed.
Edmunds and Car& Driver traditionally give GM cars, and especially the lower-priced ones, poor ratings. Hey Edmunds people: not every car can be a toyota Corolla. I just wish they'd go a little easier on the GM products.
#170 of 3014 To 98montel ls
Nov 17, 2000 (1:45 am)
Just out of curiousity, did GM give your mother the current market wholesale value at the time, market retail value, or did she simply get a refund of the purchase amount? You said you mother now drives a 01. Does that mean GM bought your mother's Alero more than a year after she bought the car? That sounds good.
Nov 17, 2000 (3:31 am)
I disagree with whoever said that GM cars do not have as good fit and finish as others. I have a 98 Intrigue and my brother has a 99 Alero and the fit and finish are very good. Maybe not as good as a Lexus or a Caddy, but just as good IMO as similarly priced cars, including imports. And compared to Ford, GM is MUCH better. The Taurus does not hold a candle to the Intrigue. And I don't think that Chrysler is much better.
#172 of 3014 Fit and Finish
Nov 17, 2000 (3:44 am)
Look at the JD Power and Associates rankings and tell me Oldsmobile and GM ranks better than the imports in its Initial Quality Survey. Consuer Reports will also tell you that Ford is most reliable among domestic manufacturers overall and has better quality than GM or Chrysler.
#173 of 3014 wilhfurtw
Nov 17, 2000 (4:34 am)
I read the JD Power survey when shopped for a new car. I hesitated then between selecting either Buick Regal or Chevy Impala.
Of course, I did not memorize the table, and do not remember it so well now, about half-year later. But I remember very well, that Impala had a very good rating, something about mid 130-th defects per 100 cars, and the Buick had even better results. This is higher than with most of Japanese cars.
Nov 17, 2000 (1:49 pm)
to those who had comments - thanks for the suggestions. We have checked the state lemon laws, and yes we do qualify to file. it takes 2 to 4 months to gain a hearing, and no commitment of winning the claim. I do not want to drive this car through a Vermont winter with it breaking down all the time due to water in the fuse box. In Vermont, used cars still under the manufacturer's warranty do qualify for lemon law. Also, one must have the car in their possession as well as the work orders - all of which the dealer currently has in their possession. And further to be offered an Intrigue - well, I have had a lot of information given to me that this leaking problem is fairly inherent in the last 3 years of Oldsmobile production of several models. Also, the service dept at the dealership has told us of several models that they are fighting the same situation with, including Grand Am, Malibu, Cutlass, Alero. The latest update on the car today is that Oldsmobile never produced any of the parts that we need to fix the car. The replacement parts do not exist. The scenario just gets deeper and more complicated by the hour. The other difficulty is the dealership is an hour away from where I work, so only communication is generally by telephone. And I agree - I should get a Grand Prix to drive from today til after Thanksgiving! Better yet, they should just give me the car. ha ha ha My instinct is telling me that Oldsmobile has agreed to buy the car back from the dealer for full price, and now the dealer wants me to buy a brand new car, up one level on the scale. Who gains here?