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Audi A6

6896 messages,  Last post on Aug 19, 2009 at 3:36 PM

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What is this discussion about? Audi A6, Sedan


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#6629 of 6896
Re: Choices, choices, choices [ricka1] by habu
Mar 23, 2007 (9:42 am)
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Replying to: ricka1 (Mar 22, 2007 12:40 pm)

My 2006 A6 Avant just rolled over 14, 500 miles. It is 11 months old. It is my first german premium car. I have read about warranty costs and understand the costs for even routine maint willnever be low. The 15k service I just had done cost $274, which was covered under the program in place when I bought the car (basically an oil change and 2 pollen filters replaced). I asked about an oil change between scheduled services and was quoted 90 to 100 dollars.
However when I think about replacing the car in 3 years when the warranty expires I cannot imagine going into something less satisfying. The interior alone makes me smile everytime I get in. I'm hoping I can keep the cost of replacement in mind when I get my first big hit for maint, since it will easily cost $30k to replace this wagon when it is 4 years old. That should cover most of the problems I'll encounter.
#6630 of 6896
Re: Choices, choices, choices [habu] by sddoc07
Mar 23, 2007 (11:59 am)
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Replying to: habu (Mar 23, 2007 9:42 am)

Thank you for relating your personal experiences. I must say that customer service (or lack thereof) is another big concern of mine. I live in San Diego where the Audi dealers are notorious for being rip-off artist blowhards that take you to the bank while still treating you badly. In stark contrast, Acura and especially Lexus dealers are some of the nicest people I've ever met. Never had any experience with BMW dealers but I've heard my fair share of horror stories. Plus the idea of $100 oil changes and $5000 transmissions could keep me up at night...
#6631 of 6896
Time to trot this out again, I see. . . by markcincinnati
Mar 23, 2007 (1:23 pm)
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Repeat after me: these cars (and NOT JUST AUDIS) are breathtakingly EXPENSIVE to repair out of warranty.
 
They are also darn near breathtakingly EXPENSIVE to maintain out of warranty/program too.
 
Think a $89 oil change is high? Try $80 for wiper blades for pity's sake.
 
CPO'ing your own car is quite possible, and takes the worry out for 100,000 miles.
 
Buying the car, if it is not a BMW, with the extra charge maintenance plan is a reasonable approach, too.
 
The dealers -- no dealer -- is perfect. The "class" of service writer, technician, foreman and manager at these premo German dealers (generally speaking) is far above what I have seen almost anywhere else. Some are 4 year college grads -- not that that alone is any assurance that the service will be better. The point is the compensation these folks seem willing to pay does appear to attract highly trained and educated folks.
 
The guys at the very best Ford dealer (to pick one brand) and the customers too, just seem to me to be a notch or so down on the "refinement" totem pole.
There is no reason that things "ought" to be this way, but a visit to my Audi dealer is like a trip through a high end home show. Even the Cadillac dealer next door, owned by the same company, seems a far cry from the refinement at the German marquis.
 
The entire ambiance seems to be "we love cars, you love cars, we can talk about cars even if YOU aren't in the market for a car." The quattro cafe at my Audi dealer is always full of pastries, bottled water, juice and two kinds of soda. The TV, a large flat screen LCD is tuned to CNBC or some other news channel and there is a small area (2 cubby holes) that remind me of the Crown Room at an airport (Delta.)
 
The whole thing conveys or suggests you are in at least a 4 star hotel property. The only thing missing is the concierge.
 
"May I get you something to drink?"
 
"How about some merlot?"
 
"May I get you a soft drink?"
 
"Oh. Never mind."
#6632 of 6896
Re: Choices, choices, choices [sddoc07] by brian124
Mar 23, 2007 (1:45 pm)
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Replying to: sddoc07 (Mar 23, 2007 11:59 am)

There must be something about Audi in CA. My brother got taken to the cleaners on a lease by an Audi dealer in LA. I would agree that in the Midwest, Audi is usually nice to do business with. I hear good things about Lexus and my experience with Acura was good. I just had to keep bringing my TL back to get the sqeeks out of the darn sunroof and drivers seat. I felt like I was riding in a stagecoach. I had to turn the stereo up just to drown out the chirping.
 
Hey, we don't work for Audi and we're not going to convince you to buy one. The other cars you mentioned are all good cars too, if you can put up with the sound effects (just kidding).
#6633 of 6896
Test drove the Infiniti again... by sddoc07
Mar 26, 2007 (12:43 am)
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Ok, so I went for a second run at the M35/45 after recently driving the A6 and I realized that the back end is getting UGLIER, not prettier. What's worse is that when I see one on the road, I'm impressed right up until the point where I throw up in my mouth a little as I'm blinded by the size of those rear taillights/reverse lights. Who in god's name designed the rear of this thing?? The tail-lights are the size of golf kart rims! I don't think or know if I can live with that...
 
In contrast, when I sit in an Audi interior, I just wanna stay there forever...just so nice...sigh, this is going to be harder than picking names for my future kids
#6634 of 6896
Re: Test drove the Infiniti again... [sddoc07] by kgary
Mar 26, 2007 (2:55 am)
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Replying to: sddoc07 (Mar 26, 2007 12:43 am)

In contrast, when I sit in an Audi interior, I just wanna stay there forever...just so nice...sigh, this is going to be harder than picking names for my future kids
 
Pick the Audi, as far as the kids Elizabeth and Jennifer
#6635 of 6896
Re: Test drove the Infiniti again... by ricka1
Mar 26, 2007 (6:14 am)
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Funny, I felt the same way about the M35/45 tail. Looks bloated and the lights are cartoonish. For me, the exterior is nearly as important as interior creature comforts. I swore to never settle on a car where something would irritate me for the entire length of ownership.
 
Too bad as the M series gets rave reviews. But the back end would be better suited on a car in Roger Rabbit.
#6636 of 6896
Leather and wood combinations by aveghte
Mar 28, 2007 (4:26 pm)
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Is it possible to special order the dark wood with the beige interior?
 
On the Build your A6 section of the Audiusa web site it appears that you can only select birch wood with the beige leather.
#6637 of 6896
A6....and it is trouble already...... by ealazarus
Mar 29, 2007 (6:29 pm)
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2 weeks ago I picked up my new 2007 Audi A6 Quattro......the ride is a bit sportier than I am used to but I let some of the air out of the tires and I have to get used to it.
 
On Tueday night I started the car and the Bell went off and the "Light bulb" icon went on.....I went outside and saw that the drivers headlight on regular and Hi beam was O-U-T...I mean burned out after 2 weeks.
 
I took it into the Audi dealer in Austin today, Roger Beasley Audi, and they called me to say they needed to order the Headlight assembly and I should pick up the car and bring it back on Monday at 8am. He said they need to take off the bumper etc and it is a big job and they will try to have it done the same day but could not promise.
 
I asked if a loaner would be provided for me and he said no.
 
I then called the dealer that I leased it from in San Antonio and the General Manager called me back to say he needed to have the part ordered and he would call me tomorrow morning to discuss bringing the car in when they get the part and giving me a loaner.
 
San Antonio is 90 miles away. The Austin dealer is 33 miles away.
 
After 25 years of Mercedes, the thought of a repair like this and no loaner from the Austin Dealer is absurd. The thought of replacing the entire Headlight assembly and taking off the bumper and whatever else...means to me that this car will never be the same. And what if it is Electrical and not the bulb?
 
My wife and my best friend started a pool today to see how long it takes me to dump this car, take the loss and go back to Mercedes.
 
Roger Beasley Audi is dead to me. And right now the A6 doesn't look to good to me either. That is why I always get either a 30 or 36 month lease but this one may not make it to month #2.
 
Elliot
#6638 of 6896
Re: Trouble already by ricka1
Mar 30, 2007 (4:09 am)
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Sorry to hear your negative experience. Not sure why some dealers continue to push the envelope to p--s off customers--especially in the luxury market. Too much competition. We know cars have issues but a caring dealer who provides loaners and makes repairs as "painless" as possible build strong loyalty.
 
The problem dealers (who don't get it)unfortunately make it easy to dislike the entire manufacturer line. I'd go straight to the regional Audi representative. Audi has made huge advances in customer service/satisfaction and are under tight scrutiny to do whatever it takes to keep you happy. At least give 'em a chance.
 
Good luck.

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