Last post on Jan 28, 2013 at 5:55 PM
You are in the Sedans
What is this discussion about?
Audi A8, BMW 7 Series, Jaguar XJ-Series, Lexus LS 460, Mercedes-Benz S-Class, Volkswagen Phaeton, Maserati Quattroporte, Mercedes-Benz CL-Class, Sedan
Let's try to define this forum as being limited to luxury performance vehicles where the mainstream version in a typical configuration has an MSRP of at least $60k.
A luxury vehicle with a base price of $59k qualifies because it would typically be bought with some additional equipment, bringing the MSRP over $60k.
Vehicles like the E, 5, A6, M, or GS, even if available in certain versions over $60k, don't qualify because they are cars from companies that have higher end cars in their lineups.
#10468 of 24726 PR request
Sep 12, 2005 (2:04 pm)
A reporter is looking to interview folks who recently bought, ordered, or are considering ordering an AWD BMW 5-Series, Cadillac STS4, Mercedes-Benz E350 4Matic, Audi A6 Quattro or Lexus GS300 AWD and is getting the car to replace an SUV. Please respond to jfallonedmunds.com no later than Thursday, September 15, 2005 with your daytime contact information and the makes/models of the vehicles coming and going in your life at this time.
#10469 of 24726 Re: Really high end cars [anthonyp]
Sep 12, 2005 (4:28 pm)
Tony - I forget the actual rates but it does go by plane type. One of the guys I know would spend about $200K a year on flight time and for that he got something like 125 hours a year if I remember right. They only count actual time in the air and not ground delays. On layovers, it's like limo service - if you go somewhere and layover for many days - say NY-Miami - you end up being charged for 8 hours (assuming 4 hours per round trip), as the plane has to come back to its home airport. But if they can pick someone up nearby you get creditted back pro-rata - ie maybe they could pick up someone in Orlando or Atlanta on the return. I flew on one of the planes once roundtrip into Sarasota and it was great. Plenty of food, including ability to custom order and a real luxury cabin. As well the trip was much quicker as this particular plane flew at 47,000 feet - similar to the Concord. You can really see the curvature of Earth at that height and the flight is super smooth as you are above virtually all turbulence. The mags that you get that are proprietary to the flight provider are loaded with the ultimate in luxury advertising. Funny, but the one I flew on had ads from MB, Lexus and BMW but I never saw a Maybach, Rolls or Bentley ad and I scanned through about 4 months of mags onboard. I also brought one home for my wife and quickly regretted that poor decision. You can imagine the jewelry and fashion ads in these mags. It made Architectual Digest look like a shabby magazine.
#10470 of 24726 Re: Really high end cars [sv7887]
Sep 12, 2005 (6:49 pm)
SV, you didn't ask my advice, so forgive me. But go slow on stopping payment on the credit card. For the amount of money that is involved, the dealership will have to go after you and because it is over 2K in MA it won't be in small claims court where you could appear w/o a lawyer and informally present your case.
As I think someone else has suggested, now is the time to either unload the beast or bring it to an independent to be fixed. It shouldn't be at a $95 +_ per hour big city dealer with service writers who, you guessed it, write.
#10471 of 24726 Re: Really high end cars [ljflx]
Sep 12, 2005 (7:15 pm)
The last I heard on the time share jets or turbos is a one time payment of say three hundred thousand, and then a charge of eight hundred to sixteen hundred (for the faster palane) and you had to use say one hundred hours or something like that.....In my opinion those sort of charges can be used in a business, but if a person is earning a living it is hard to spend such an amount of money. I cant`e even spend the money for a first class ticket, so I`l see you all back in coach....It may be a poor experience back there but anyone can take it for a few hours...Then just take a nice shower and forget as soon as possible....I do think driving for eight hours is worse than coach, even in the highest luxury car... Those magazines can also make you feel extra poor., but the adds do let you dream for a little while Tony
#10472 of 24726 Re: Really high end cars [anthonyp]
Sep 12, 2005 (7:56 pm)
Tony - Just made roundtrip to South Carolina from New Jersey. I love to drive.
#10473 of 24726 Re: Really high end cars [blckislandguy]
Sep 13, 2005 (5:28 am)
Thanks for the good advice...Here's another twist to the story..Last night I went over all of my service invoices..Last year I had the front stabilizer bar bushings replaced...Then I looked at my invoice/estimate from last week, which claims the same bushings are in need of replacement! These things have been replaced, and I'm 100% sure there is nothing wrong with them!
This is fraud pure and simple...Also in the quote was a double billing of labor charges for the strut rod bushings and shocks..Both are included in 3 hrs of labor. The S/C charged me 3 hours for each. (I didn't have this done, but they've put it in writing). I'll consult with the MA Attorney General's office today..It's not an issue of money anymore, it's principle.
It's not the car that's the issue. It's a simple creaking noise from the front end, which only started after it was in the accident..Seeing as Lexus of Watertown did all of the repairs, I'm going to hold them accountable to fix it. After spending $8,000 ($5K of insurance) I'm definitely not going to let them get away with it.
I've given these fools 2 years to fix it. It's more of their incompetence than anything. I spoke with the service manager yesterday and they told me that they will have the shop foreman work on the car, and that I don't pay a dime in diagnosing costs. Sounds reasonably fair to me. But why should I trust them at this point? I'll have an independant such as Sears have a look and tell me what they think just to be sure.
The reason for the Dealer Service is this: They know the car the best(Well they are supposed to..) and warranty their work for a year. When they mess up, I have plenty I can do about it..At a small independant what recourse do you have should they make a mistake? People at Sears will often say, "Dealer only" They don't even want to touch the car...Plus I had a great relationship with Lexus of Watertown for over 12 yrs..That's why I am so upset!
#10474 of 24726 Re: Really high end cars [sv7887]
Sep 13, 2005 (8:10 am)
If it were me, I would've gotten rid of the car as soon as insurance took care of the initial repairs. Cosmetic stuff sure, but structural damage, no, the car is gone. I went through a somewhat similar situation a long time ago, (a supposedly "fixed" car post accident keeps having problems) and I definitely would not want to go through it again.
Sep 13, 2005 (11:07 am)
Fraud is really hard to establish.....When I was looking for an old post I came across one of yours, that sort of stated you told the dealer to make your car right no matter what....I to have now learned to get an approximate price...I think lexusguy is giving you some good advice. And I to would suggest you put this behind you...Tony
Sep 13, 2005 (11:28 am)
Thanks for your posts...It's been the same problem ever since the accident. My issue is with the Lexus mechanics..I work in Engineering and we take a diagnostic approach rather than replace parts blindly..Most of my experience was in England, and we'd never replace parts without being 100% sure it was the problem. I'll have Sears look at it and tell me what they think is wrong with it. The frame is ok as far as I know.
My view is that the Lexus dealer is responsible in a few ways...Two weeks ago I told them to have a look at the front end and tell me what's wrong with it..As you all know I got a laundry list of things. Where my anger comes from is that they wrote that the stabilizer bar bushings need to be replaced..Hmmm, considering it was just done last year, I have a hard time believeing that!! It also had double billings for labor on the Strut Rod bushings and Shock inserts...(The Service manager had already told me they're included in the same 3 hrs of labor!)
My gut instinct tells me the Foreman of the Service Dept will likely figure it out..With all the pressure on them, I'm willing to bet they won't give it back until they are sure they've licked the problem..The issue here is merely $$$..I feel having spent a few thousand, they should diagnose at their expense, and replace the parts that only need it. Once they've figured out what part is at fault, I will happily pay for the replacement.
They essentially want to do most of that, with the exception of charging me for replacing parts at will. I want a methodical approach taken here, with the least expensive parts replaced first. There isn't much left to replace at this point anyway!
Thanks for letting me vent!
Sep 13, 2005 (5:41 pm)
SV, please don't bring your Lexus to Sears for anything more than a DieHard. This is nutty.
On the other hand, you could bring it to the biggest Sears on the North Shore (the Liberty Mall in Danvers?) and leave it out front with a For Sale sign. You'd be out of the car by 5PM.