Last post on Aug 01, 2013 at 6:53 AM
You are in the Saturn S-Series
What is this discussion about?
Saturn S-Series, Sedan
Dec 12, 2000 (11:56 pm)
Well, that is why I put the seriously in quotes to signify the difference. Just wanted to clarify, and I also mentioned that things do fluctuate from time to time and things are not always perfect at my local retailer. However, they have come through for me in ways Im sure other dealers wouldn't and overall I am more then satisfied. I wish all Saturn owners could have the same results, but Saturn retailers vary depending on the owner.
In 1999 when Saturn's customer satisfaction scores slipped five spots to number 6, Saturn Corporate enacted a corporate buy back of un friendly Saturn retailers to continue with industry leading customer service, and on a personal note, in my area they are soon to start building a new kind of Saturn retail facility which includes an even more user friendly atmosphere, fire place near customer seating, internet hookups and a coffee bar, not to mention an automatic car wash. Im seriously Looking foward to it.
Dec 13, 2000 (4:39 am)
If you indeed have all the service reccords, you may be able to get Saturn Corp to help you. I am sorry to hear about your situation, but most of the time when Saturn engines go bad it is because they have not been maintained properly. I am not suggesting your was not taken care of well, only helping you understand why your Saturn dealership told you that.
I would suggest you go over to www.saturnfans.com and post your message there and ask them for suggestions. There are many helpful people there, and are experts in the subject matter.
Dec 13, 2000 (6:17 pm)
Well I just have to disagree with the statement that most Saturn engines go bad because of poor maintenance. I personally know of 2 that needed rebuilding, my wife's for one, and both were well maintained. Saturn's "excuse" for me was high mileage and Saturn records showing excessive mileage between oil changes. As for the mileage, I have discussed it before, 83 K is NOT a lot of miles. As for the oil, I change it myself every 3,000 miles, Saturn only sees the car for major service and repairs, more often the later. The other rebuild was for compression rings. This according to the Saturn service tech. is a problem with 95 and 96 Saturn's. All engines blow given enough abuse, but a well maintained engine by today's standards should be good for 150 K unless there are quality issues.
#577 of 1419 You are right
Dec 14, 2000 (3:16 am)
But the majority of problems still occur when a car doesn't have proper maintincence.
The two cars you brought up are exceptions rather than the rule.
I owned a 86 Civic, the engine "drank" about 2 quarts of oil between changes. This was when the car was 8 years old, with 86K milage. It had its oil changed every 3000 miles.
#578 of 1419 Am I doing the right thing?
Dec 17, 2000 (9:17 pm)
I'm about to purchase a '98 SL2 from the dealer, 63,000 miles. It seems lower on power than the 2000 I rented to check the model out, and has one minor rattle in the dash, but that's about all I can see in terms of flaws. Is there an easy way to see if the car has mechanical problems? Saturn owners seem to either think their car is God's gift to humanity or the blackest pit of hell, very little in between. I love the way the car handles, shifts, doesn't dent, etc. but the naysayers worry me: I accelerate and brake hard, hence the sport model, and I don't want to wind up with an oil-burning, rotor-warping nightmare.
#579 of 1419 Yo fred
Dec 17, 2000 (9:33 pm)
Get the VIN number from the car and have a Saturn dealer run a universal history for the car. You will be able to see what kind of service was performed at any Saturn dealership. This will tell you if the car has been a problematic one.
If you are getting that SL2 for a good price (under 10K depending on equiptment) then you really can't go wrong. Its a lot of car for the money.
Dec 18, 2000 (3:51 pm)
You may want to update your profile since you claim to be shopping for a VW (costly car to own btw) One of the great things about Saturn is Low cost of ownership. Hence, www.intellichoice.com ratings. Also the 1998 Saturn S Series was one of the least problematic years, which has had lower problems then the VW Golf GTI, and NISSAN SENTRA SE in 1998. It scored in the top three in best initial quality by www.jdpower.com for 1998. As long as the price is good, and you have it checked by an authorized Saturn retailer, I say go for it.
#581 of 1419 Response to "My Saturn Nightmare" #571
Dec 26, 2000 (6:35 am)
We purchased our 1993 Saturn SL1 used with 63,000 miles from a dealer. We also purchased a 2 year warranty that included the drive train. After driving 2000 miles we checked the oil and found it to be low. This observation was repeatedly found every 800 to 1000 miles. We brought it back and the response was that it was still running and couldn't honor the warranty until the engine failed or we could prove that it was about to fail. A Saturn dealer told us that one of their customers was successful in hounding the company about fixing their oil burning engine (replacing the engine) but not without a real lot of time, aggravation and effort.
I can concur through our experience and others that I have talked with on the runarounds with the Saturn customer service people. We feel that they are put there to be nice but don't know anything beyond that and will not help with anything that is real.
But back to the oil problem;
the warranty ran out,
went to the Saturn dealer - was told the engine might have been improperly honed during manufacturing,
we still change the oil frequently,
we add oil every 700 miles (around town driving),
I looked into the one of the cylinders with a flashlight when I replaced the spark plugs and observed cross marks in the cylinder walls thereby concluding the oil consumption problem area,
we also did a "leak check" unlike a "compression check" which checks for any leaks in the engine cylinders and found that all cylinders were more leak that they should be but mostly worst from left to
right as you face the engine,
We now have 201,000 miles on the engine and it is still running great but we still need to check and add oil every week or two,
we can also say we have had very little else go wrong with the car - the dealer has always been fair - however,
We want a bigger car - the seats are too small!
There, I think I have said enough!!!
Anybody else have similar comments?
#582 of 1419 upadte on my experience
Jan 13, 2001 (11:50 am)
At the very beginning, I said I would keep people posted on my saturn sl2 bought new in april 1999. So far I have 42578 miles on it. I am using mobil 1 and change the oil and filter at 12000 miles with a fliter and top off at 6000 miles. Have had two warranty repairs, exhaust that had stress cracks and a outer door panel. Only other problem is the replacement transmission filter works loose and have to retighten and top off with trans fluid. The trans fluid and filter were changed around 33000 miles. Will put new plugs and plug wires at next scheduled oil change and air filter. So far no other problems but will agree with others that the front seat cushions could be a bit longer. If you have long legs, it doesn't fully support them. Still plan on putting 150,000 miles on it before getting another vehicle. How the vehicles I will be choosing from compare to each other determines what I will replace the saturn with.
#583 of 1419 95 SL1 engine trouble - Ken1776
Jan 16, 2001 (4:35 pm)
It sounds like I'm having the same problem as you. I was wondering what dealer said there was a known problem with 95 & 96 Saturns. I am going through a major engine problem now and Saturn is blaming the problem on poor maintenance. If I could get the source of where the info came regarding the "known problem" with the 95 & 96 Saturns it would be very helpful to me in my fight for repair work being paid for by Saturn.