Last post on Aug 01, 2013 at 6:53 AM
You are in the Saturn S-Series
What is this discussion about?
Saturn S-Series, Sedan
#259 of 1419 Saturn Sales YTD
May 02, 2000 (11:35 pm)
GM has released sales for all its divisions, including Saturn:
Total Saturn sales are up about 25% YTD (Jan-April) versus 1999. SL sales are down a bit, but LS sales more than make up for the shortfall. Still, Saturn sold about 47000 SL sedans YTD, more than a lot of GM sedans. I assume LS sales are more profitable, so I guess Saturn dealers must be doing OK.
To move those SLs, I hope GM will consider offering the GM Card discount to Saturn owners too. Right now, it applies to all GM divisions except Saturn and Saab. Just a thought.
May 03, 2000 (5:09 am)
You shouldn't have problems with the timing chain until at least 100k miles. Timing belts you should change at 60k but chains should last much longer. Saturn service depts are like that in my experience. You really have to fight to get anything done and then only expect a half-a$$ed job.
May 03, 2000 (3:24 pm)
fredfred3: I have a 5-year experience with my Saturn dealership service department up to this point. In my experience, I did not "have to fight to get anything done." However, I found that my service was sometimes dependent on whom I encountered at the coordinator's desk, whether the manager got involved, and who did the job itself. And my attitude was also important - it paid to be appreciative of the dealership's predicament at times.
Overall, Saturn has the best service of the dealerships I have dealt with (others were Mitsubishi, Ford, GM, Nissan - I exclude my local garage). My big beef was that I had to see them a lot during my 3-year warranty period.
May 03, 2000 (4:29 pm)
In Canada, you can now use your GM card for Saturn, Saab and Isuzu models also. I would think they would eventually do the same in the U.S.
#263 of 1419 re: GM Card!
May 03, 2000 (11:09 pm)
Thanks for the info that the GM card discount can be used to buy a Saturn in Canada! I wonder if I can cross the border to make the sale...just kidding. Seriously, I'll call the 800 # to see if just maybe the policy has changed in the US too.
#264 of 1419 Timing Chain
May 04, 2000 (3:21 pm)
In the past, when I've complained to the Saturn dealership and corporate, I didn't get any satisfaction. They weren't cooperative, because most of my repairs I had done at an independent garage and not by the dealership. In a way I can understand why they don't want to help me. But, Saturn is really big on the whole "Partnership" thing. Well, I did my part when I plunked down my money for my new car, and they haven't done a thing for me except charge $75 an hour for labor, and question the mechanics I use. If they want me to be a good partner to them, then they should be a good partner to me. And that will never happen.
Regarding the timing chain: there wasn't a problem with the chain. But, there are two PLASTIC slides that hold the chain. One of them broke, and caused the chain to jump some teeth, and that's what caused my problems. I ended up having them replace anything, since it's a 5-6 hour job, and it just saves time in the future. And, this mechanic charges $48 an hour for labor. I saved $200-$250 by taking it there instead of the dealership. So please don't talk to me about "Partnerships," becuase that's give and take, and all Saturn has done is take.
It seems like you either get a Saturn with no problems or you get one with lots of problems. I really didn't have any problems until it was about 4-1/2 years old.
#265 of 1419 Anothers Pain :(
May 05, 2000 (12:22 am)
I can speak for all Saturn owners who have had good luck to date with there cars by saying that I truly feel sorry for Ihcohen for all the problems she encountered. I was especially upset by the fact that lisa did as I suggested and offered or made it seem that she would buy a new Saturn if she could get a break on repairs and was dismissed as if her new business didn't matter. It is a true shame and this should never happen at Saturn.
Just the other day I went to Saturn for a free car wash ,and let it slip that I thought my car was pulling a tad to the right and they immediatly took it for a road test, readjusted my tire pressure, re adjusted the clutch too, all with out an appointment. I am almost always blown away by the fantastic service my Saturn dealership gives me (Saturn of Albany) NY.
I wish it could be the same for everyone, I wish everyone who buys a Saturn could receive the same wonderful treatment which I am now accustomed too. Don't give up Lisa, I know it may look dim but maybe there is still hope , good luck.
#266 of 1419 My 1992 SL2 & over 100K Miles
May 17, 2000 (6:25 pm)
About the over 100K thing. I had a 1985 Honda Accord (5 speed). When I sold the car, I had 414K miles on it. Yes I did a lot of travelling by car (fear of flying). I maintained the car so well, the dealer I traded it to was impressed. I believe they sold the car to young kid which happened to be a friend of mine, he drove the car for ANOTHER 200K with no problems. My Saturn now is very close to 150K miles. The only thing I had to change was the clutch (which a friend of mine burned out) and an alternator. Otherwise, I have absolutely no problems with my Saturn. I drive it daily; not as much as I used to, but often enough. The only drawback to the car is that I have to use a second battery because my system drains my battery (which I still have the original). That's my 59 cents.
May 17, 2000 (11:21 pm)
Glad to hear it maalth1, stories like yours are not that uncommon with Saturn owners. I only have 17k on mine, but have had only one minor problem that was fixed promptly. Hope you continue to enjoy your car.
May 19, 2000 (9:14 pm)
Seems to me you have a short in your wiring or some other electrical device is draining your battery so it won't start next morning on its own battery, since in your post, it read that you drive it daily. Or the alternator is not working properly and not fully charging the battery. Anyway seems to me you need to do some troubleshooting to find the source of your dead/weak battery.