Last post on Sep 11, 2012 at 4:19 PM
You are in the Saturn S-Series
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Saturn S-Series, Sedan
Mar 04, 2003 (8:07 am)
My girl friend leased a new Saturn 2001 SC2 and has had major problems with this vehicle and the Saturn dealer and Saturn motor division. The 1st Problem was the recall for the fuel switch. Shortly after this was fixed the car started leaking antifreeze. I looked for the cause checking the hoses and radiator but could not find the reason for the leak. Since the car had less than 36K miles on it she took it to the dealer. The second problem turned out to be the intake manifold gasket. We were Lucky that it happened with so few miles on the car or we would have had to pay for it. Now here's where things get bad. After the car reached the 37.5K mile mark the transmission just died, AND JUST IN TIME FOR THE WARRANTY TO RUN OUT AT 36K MILES GOOOO FIGURE!!!!! Well we heard about saturn's rep. and immediately took it to Saturn of Devon where they informed us that the car was out of warranty and they didn't know if it would be covered. They said it might be covered if it was a manufacture defect,(AT 37.5K MILES YOU BET IT'S A DEFECT), but it was going to cost us $600.00 just to find out. This car HAS NOT been driven hard or abused and now we have to spend $600.00 to see if Saturn will cover a transmitsion that has only 37.5K miles!!! So much for Saturn SERVICE? So we called Saturn Motor Division and got the same reply from them about no Guarantees. We had no choice but to give them the $600.00. After the dealer took the trans out and inspected it they(in thier humble opinion) concluded that it could not be repaired and it was not a manufacture problem and informed us that a new trans would cost $4500.00!!! NOT INCLUDING THE $600.00 WASTED TO TELL US THAT IT WAS OUR PROBLEM NOR DID IT INCLUDE INSTALLATION!!!! After some words between the dealer and myself they tried to come up with some alternatives 1) rebult trans $3600.00 parts and labor 2) used trans $2450.00 parts and Labor.
Now you may think that the dealer is bending over backwards for us but REMEMBER THAT THE CAR HAS ONLY 37.5K MILES and it will cost us at least $2450.00 to fix!! This is an outrage!!! I have a 1991 1500 Chevy truck with over 160K miles on it when the trans went. I spent $1300.00 for a rebuilt trans and had someone else put it in. I asked the chevy dealer if that would effect the warranty, they said no! It cost me $400.00 to have installed bringing the total to $1700.00 With a 3 year 50K mile warranty. To put an end to this ranting we will NEVER get a Saturn AGAIN!!!!!!
Mar 04, 2003 (5:55 pm)
Very strange that your message is no longer available. If the host had removed it for some reason, he/she would have said something.
I'm sorry if this makes you feel worse, but I received a thank you note from my dealer today thanking me for bringing my car in for service. What other car company would do that? Its the little things that make me glad to own a Saturn.
neveragain: hopefully you can find a dealer as outstanding as mine (Saturn of Ellicott City).
#1060 of 1418 Just bought my third Saturn...
Mar 06, 2003 (3:08 pm)
I am very sorry to hear about those people that have had major problems with their cars. I myself am going on my third Saturn.
My two S Series vehicles (98SL and 01SL1) have not had any major problems. My third Saturn (2003 L200) is the best Saturn driving experience I have had yet. My retailer has been above average and as long as Saturn cars continue to have polymer i will continue buying them.
#1061 of 1418 good transportation
Mar 12, 2003 (7:59 am)
If you know anyone looking for good transportation to commute in or give to a teen, tell them to check out thier local Saturn store. All remaining 2002 S-Series in stock at the dealers are $4000 off sticker! We went and looked at our dealer and they had dozens of 2002 models in stock. We found a silver SL2 with auto, CD upgrade and sunroof that we like that will be about $11,800 after discounts. I think we will go again this weekend as we had just mailed our March payment to GMAC and I wanted to wait a few days to make sure our payoff is updated. We are still not sure we will trade, but if we get decent trade-in for our 1999 SL2, it will be tempting to get a sunroof and a new warranty for that kind of money.