Last post on Sep 28, 2013 at 5:35 PM
You are in the Chrysler Concorde
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Chrysler Concorde, Sedan
#215 of 1273 Chrysler Concorde LX..A Lemon
Feb 15, 2000 (2:52 am)
I have a 1999 Concorde with 14,000 miles which is currently in for service for the 8th time. The problems have been suspension and electrical. The car pulls to the left and so far by replacing sway bars, putting a reenforcement package on the front end and replacing the rack and pinion on the front left has not corrected the pulling problem. The electrical has been the windows intermittently not performing and the brakes lights sticking. The ignition column locks up and at times I am unable to "start" the car because the key can't turn in the ignition. Fortunately, with A LOT of play with the wheel it does unlock. I have applied for the lemon law. I LOVE the car and had a 1996 Chrysler Concorde. But, with all the problems I have had with this car..I think I will switch to a Ford Taurus.
Feb 15, 2000 (4:17 am)
OH BOY!!!!! Left pull???? I'm an EXPERT at this after 10 1/2 and 11,000 miles! You HAVE to read the info on my webpage- http://www.geocities.com/MotorCity/Flats/7501/
Hope it helps you because Chrysler WON'T despite what their "5-STAR" TV commercials show!
Feb 16, 2000 (3:19 am)
Check out the Toyota Solara SLE!!! Drive it. You'll see, hear and feel the difference BEFORE you even put it in gear!
Will get to your e-mail ASAP.
#219 of 1273 Fastdriver
Feb 16, 2000 (11:03 pm)
After reading your in depth and interesting web page about the problems you have had wirh your car and the run around you and many other posters in here received from Chrysler it has become obvious to me that if I develope a problem with my Concorde then I have no other recourse other then my selling dealer and to be honest that doesen't give me much peace of mind.
Even before reading your web page I realized that Chrysler was not customer friendly when I called the Chrysler extended warranty dept. to ask them a few questions....this is the honest truth....I called them several times and had to wait at least on hour on hold before I was able to talk with a rep....it was so frustrating to be on hold that long and to me it just shows the credibility of the company.
I consider myself a very reasonable person and I totally realize that there are two sides to every story and in this forum we only get to read the posters version of that story and not Chryslers but as for your situation of a represenative of Chrysler not at least returning your calls....well as far as I am concerned there is no defense for that.....and to be placed on hold for over an hour every time you call the warranty dept....well thats just a wrong way to treat customers....
I am not sure if anyone affiliated with Chrysler reads this forum but it would be a good idea for them to do so and even respond to some of the legitimate posts and make an effort to improve their customer relations.
we all have to realize that no company that is as large as Chrysler and produces as many cars as they do can even hope to manufacture a trouble free car...that would be impossible...but I think the frustration for most Chryler owners is not with the problems they develope with their car but what happens after they develope the problem and attempt to resolve it through Chrysler co.
Fortunately for me as yet I have not had the problems many others in here have had but after reading previous posts I totally realize what I am in store for if I should have a problem and have to contact Chrysler.
Feb 17, 2000 (2:42 am)
You have MORE recourse then JUST your selling dealer! You can bring your car to ANY Chrysler dealer for warranty work! I've been through TWO "5-STAR" Chrysler dealers with little success and much aggravation and incompetence. When all my transmission fluid leaked out in December while I was 90 miles from home, the dealer I had been going to told me on a Monday, when I called at 8 AM, that they couldn't look at it until Wednesday.
So, I called the friendly Dodge dealer down the street who took the car right away AND told me that I was more than welcome to bring it there any time! This was AFTER they saw its history on the computer. This dealer was the closest thing to a 5-Star dealer that I ever dealt with so far.
I've said it before and I'll say it again- until it hits them in their pocketbooks nothing will change! If people in all these Chrysler topics in Edmunds keep buying their cars/trucks/vans, what incentive is there to CHANGE OR handle things differently? Makes sense to me!
#221 of 1273 Emily820 !!
Feb 18, 2000 (6:13 pm)
Have you performed the TSB for the left pull ?
Regarding the steering wheel issue I would like to assume that you are not turning the steering wheel after you have removed the keys from the ignition because if you are then it is not a problem but is actually a feature of the car.Check the owner's manual for details.
Also ..you will at times see the brake light sticking on if you keep pushing the pedal after you have switched off the car. In this case ..just start the car and then push the brake pedal again to get it back to normal.
As I mentioned above .. if this is happening in other situations then maybe I am wrong.
#222 of 1273 Steering column and brakes lites
Feb 21, 2000 (12:28 am)
Thanks for your reply, binu. I plead ignorance on the TSB ??? I read the owners manual regarding the ignition..and it definitely locks up. No amount of moving the wheel slightly to the right or left disengages the ignition lock. A replacement ignition cylinder has been ordered. As for the brakes, when I walked away from the car, the brakes lights were not on. When I came back to the car the brakes lights were on. This car has had quite a few electrical problems. The 2nd motor for the passenger window has been replaced. The garage rotated the front tires this last time in...and this helped the left pulling. There is still a left sway..but not as bad as it has been. They were unable to get the transmission to act up..but the trans definitely slips. I had a 96 Concorde..and had service on it 1 time. A new car should not require service this many times. I am frustrated and want my money back.
#223 of 1273 93 concorde
Feb 24, 2000 (4:44 am)
Does anyone have any comments, good, bad or ugly, about this potential purchase? I'm considering buying a 1993 Concorde from an in-law for $7,000. It has only 50k, leather, tapedeck, power windows, and I don't know what else. It's in great shape and seems to be a reasonable price, yet I don't know anything about this make's track record.
Any suggestions are appreciated.
Feb 26, 2000 (3:50 pm)