Last post on Jul 23, 2010 at 10:27 AM
You are in the Audi A8
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Audi A8, Sedan
Jan 24, 2008 (7:30 pm)
I have owned 1999 A8 for past 6 years. Routine services had been with a local reliable mechanic as I lived 150 miles from the nearest dealer. I made the mistake of scheduling an oil change only with
Dwight Jepsons Sunflower Audi in Topeka, Ks. I unfortunately didn't ask ahead of time what the price would be. It took 90 minutes for an oil change only (no other fluids, no wash or vacuum) and I got a bill for $180.77(including 75 minutes of labor charge at $94 per hour). What a rip. The service manager said it is a hard car to service with an oil change and they only used "certified mechanics". If these guys were Audi certified, it wouldn't have taken 90 minutes. He then discounted to $156.33. The last time oil was changed at another Audi dealer, they charged me $79. The real kicker, I just bought my wife a new Audi from the same dealership in Nov 07. Fortunately, there is a service contract on that vehicle. Just wanted anyone who might be interested to avoid this dealership and their service at all costs. Also appreciate any thoughts about other experiences. Has anyone had any luck contacting Audiusa or other regional Audi representative.Thanks.
#1390 of 1483 Re: Dealer Service [hearthawk]
Jan 24, 2008 (8:43 pm)
That charge is high, although the 1999 A8 is a bit more difficult to do an oil change, in part due to the canister type filter and the lower engine cover that must be removed and replaced. Here in LA, the hourly rate at my dealer is $120. Even so, an oil change would be less money and you would go home with a newly washed car and would have been served freshly baked cookies. Come to think of it, maybe the car wash and cookies are one reason for the high hourly rate. Humm.
Feb 02, 2008 (3:32 am)
Thanks for input. Just to make matters worse, I discovered an oil leak since the oil change and noticed that they hadn't reset the oil warning signal. I took it back to them yesterday. You guessed it, 90 minutes later they informed me they couldn't get the warning signal reset and I would have to take it to another dealership. They hopefully fixed the leak by tightening the oil plug. I now have even bigger concerns about competency of the service dept. What a nightmare.
#1392 of 1483 Re: A8 service [hearthawk]
Feb 02, 2008 (8:57 am)
What a nightmare. And for just an oil change. It sounds like another dealer is the place to go. Try to locate one with a technician specifically trained on A8's. If you should ever go to a non-dealer for oil changes, make certain they use the factory specified oil. No substitutes.
#1393 of 1483 Re: Extended Warranty - 2004 A8L [michmport]
Feb 12, 2008 (8:51 pm)
I am looking into a "pre-owned" A8L in the Boston area. What year was your A8L? ALso, did you end up purchasing the extended warranty? if so, can you share how much?
Appreciate any feedback.
#1394 of 1483 warranty
Feb 16, 2008 (9:22 am)
Purchased a 2004 A8L with 40K. 6 Yr. 110K. The extended warranty cost about $650. It was a Audi Certified Pre-owned etc. Great car. Two Lexus previous. The Cup holders suck but at least the German's finally figured out "the Americans drive 600 to 800 miles on a straight road just to get across one state" and want some JUICE at their side. Just ran 640 miles at 90 / 95 mh 24 mpg.
Signed, an old 356 & 550 driver.
#1395 of 1483 Re: warranty [harbo]
Feb 16, 2008 (2:40 pm)
very nice. Thank you for the info. debating between an 2005 or 2004
Thanks again. good luck w/ the ride. sounds awesome.
#1396 of 1483 Re: Extended Warranty - 2004 A8L [dr_j_boston]
Mar 08, 2008 (4:23 pm)
Yes I purchased the warranty - $3800.
One of the mechanics convinced me we he said althought the trans rarely goes out on one of these - it would be $10,000 or more to replace the parts plus the labor cost. I didn't ask about the engine that was enough for me.
#1397 of 1483 2004 A8L Ignition
Mar 08, 2008 (4:29 pm)
I have a 2004 A8L and sometimes it does not turnover (start) on the first turn of the key. When I take the key out and start it again - it starts right up.
Dealer has changed out the ignition $400. But it is still happening. Dealer was only able to believe that it was happening because it happened to them while they had the car. Otherwise it was not showing up on the diagnostic.
Any advice before I take it back to them.
My rear vanity mirror won't stay closed. Dealer says $300 to replace the vanity component - does anyone have a less expensive fix.
Also - does anyone have a good mechanic in the chicago Illinois area.
Would welcome any help.
mike in chicago
#1398 of 1483 Re: 2004 A8L Ignition [michmport]
Mar 09, 2008 (2:52 pm)
I have had the same situation with the ignition key on my last two A8's (1999 & 2005). If my engine does not start on the first attempt, I have to remove the key and reinsert. This has been the case since they were new. I have been told, and since it has been the same on two cars now, I believe that this is designed into the car. Perhaps a theft deterrent? The fact that the technician did not think of it somehow does not surprise me.
As for your second and third questions, I can only offer sympathy. These days, repairs to something like a vanity mirror probably means a complete replacement. On my wife's Audi, for example, a small tear on the front of a radio knob resulted in a complete replacement of the radio, CD, tape player assembly.
When looking for a good repair facility, ask if they have a technician specifically factory trained on the A8.