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Any Questions for a Car Dealer? ![]()

16377 messages, Last post on Feb 11, 2006 at 4:59 AM
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We spot most everything. Here is how the process works...We must have 3 managers approve the spot delivery if we can't get an instant approval or decline from a lending source. Some take applications via the dealerships factory computer system and gives an instant answer...but most banks still take a couple hours. Rarely do we have to bring back a car. Usually it only happens if something dosnt show up on a credit report that we run or if the consumer fibs about his or her income and cant prove the amount. In my experience the huge percentage of returned spot deliveries is due to something that the consumer has either lied about or concealed. credit, insurance etc... Rich |
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I appreciate the responses. I suspected that in most cases a higher down payment was required if something popped up on a more complete credit check - at least when a major, respectable dealership is involved. I'm sure there are some dealerships that will throw every cheap trick in the book at you (I've dealt with one or two of those) but I can't imagine that's good for repeat business. I bought my car from a dealership that is about twenty miles away, but was treated well and expect to go back there in a few years for my next one. There is a Ford dealer six blocks from where I live, but when I was talking to them it was like I was watching the video supplement to www.carbuyingtips.com or the Clark Howard radio show. It was almost amusing. Thanks again, everyone. Hope you all have a good week for sales. |
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Dealers, What is the ratio of costumers who pay msrp to customers who pay close to invoice (according to your personal experience)? and do you see the 10 year warranty becoming common practice? |
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Deals that are sold at MSRP are not recorded as such, its just a dollar amount. So its hard for me to exactly tell you how many people pay full list vs. invoice. All I can give you is the national new car gross profit $1400. including any and all dealer incentives. Once you take out expenses like rent, salary, finance charges advertsing etc..the net profit drops down to $150-200 per new car sold...dont forget these numbers include everything from kia's to mercedes no I dont see the 10 year warranty going anywhere. simply people dont keep their cars that long...I expect scheduled maint. to become part of more car warranties. This is something that benefits everyone. high lines have been doing it for a while and its very popular. Rich |
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is part of the scheduled maintenance "plans" due to the fact that cpo vehicles have become a much more popular way to sell used cars, and this way the dealer is ensured that he at least has a vehicle that has been serviced regularly when it comes off lease? -Chris |
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| Dealer, while selling me a Chrysler for inv. + $295, is adding over $400 in zone charges. He says they cover advertising. Zone charge? | |
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I looking to buy that new Acura RS-X Type S when it's available but I'm not to sure how to get the best deal. Since it's gonna be a new model I'm sure the dealer won't be too anxious to lower the price below sticker. Any thoughts on how to get the best deal in this situation. I live in the northern Virginia area where we only have 3 Acura dealerships if that helps. Also, when I bought my 99 Honda Civic there was an "adjusted market value" sticker that the dealer adds on of about $1k. The dealer told me it was so they could make a "profit". But that didn't make much sense to me. Anybody ever hear of that. I've seen that window sticker at all the Honda dealerships in my area. |
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You wouldn't be shopping at Rosenthal Honda, by any chance, would you? That sticker is the most insulting practice I've seen in recent memory. Basically, it is a dealer add-on sticker that usually looks suspiciously like the official MSRP sticker. It is pure nonsense, but I'm sure it works on the unsuspecting shopper. Example: MSRP is 20,000, "add-on" sticker shows something like "$3,000 AMV" (additional market value), total price $23,000. When you start talking to the friendly dealer, he/she says, "Well, our normal selling price on this vehicle is 23,000, but we'll sell it to you at a discount of 3,500, or 19,500"....such a deal!!! You should ignore this sticker, and negotiate up from invoice on normal vehicles. For cars in short supply (i.e., Honda Odyssey, Acura TL, or the new Acura RSX), you are more likely to be stuck with near MSRP. My advice would be to completely ignore the add-on sticker, know real pricing before setting foot in the dealership, and also know what the demand is like for the car of interest. That way, you are most likely to get a fair deal..... Good luck!!! |
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.......Here is a boring story for - netsoltice - When I first got into the business in 1985, My first sales position was with one of the largest Cadillac stores in the country....and up to just recently...of the largest Nissan stores. We would sell 400 -425 cars a month....but anyway, I can remember at many a meeting with the entire staff..... the owner would tell the Finance dept ( 5 full timers )....If you are not bringing back, at least a car a week....You are not doing your jobs....and he was serious. What spotting means...is that you have a buyer that is satisfied with the deal....you have a seller that is also satisfied - the car is on the ground - they contract- and he is taking it home. Maybe this consumer is trying to borrow $25,000 on a $19,000 vehicle....Maybe the credit is a little shakey......Maybe the consumer has a couple of lates on the mortgage because of a 60 day lay-off, 8 months ago ....But if the owner/finance director/GSM thought, they could "get them done" ....We rolled the vehicle..that was SOP. The only point to this silly story is....I always would put a consumer "down the road"...."if" ..We felt there was any daylight...And to this day, I still do it at my stores....I feel this is the best way for the Lenders to look at the deal....and if the consumer might need some xtra monies because of his or her situation...they know what they have bought. But, to get back to your original question if everything is fine and there is no problems...No, you can't bring back the vehicle. But, if there is a problem do to financing...then yes, the dealers will take it back..10 miles or 1,000 miles...that's the fleas, that come with the dog..... Maybe this will help...? Terry. |
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