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Smart Shopper Smart Shopper-Archives Any Questions for a Car Dealer? 
16377 messages, Last post on Feb 11, 2006 at 4:59 AM
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Please excuse me if this has been asked before. We ordered a common, saleable version of an import car, and the mfg hasn't filled the order yet (No VIN, the car is not in port.) Circumstances have changed, and I need to move on a purchase. Found the car at another dealer, who won't trade with dealer #1. Is it fair to ask for my deposit back? Again, the car has not been allocated to dealer #1 yet. |
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Alot depends on the dealer. I would talk to the manager and explain your situation...If the car isnt that uncommon they should be able to get one somewhere. Rich |
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| I don't know where you live but, in PA deposits are refundable up until the day you actually leave with the car. So hey you gotta do what you gotta do. If you need the car right now and someone else has it go ahead and ask for your money back. | |
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I posted this question in "Leasing questions" topic at FWI, but I thought I would get a dealer's perspective as well, since you guys deal with finance companies all day long. I have a car on lease, through the financial arm of the manufacturer. Recently I moved to another state and the local dmv requested some documents(titles etc.) from the finance company, so that the registration could be transferred to this state. The problem is, the finance company does not seem to be interested. I always get the answer that the original title has been lost and a duplicate has been applied for. This is going on for three months now. I have spoken to supervisors and I get the same canned answer. Do I have any rights at all in this situation? How can I gently but firmly pursuade them to act? Thanks |
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This is a tough one. Duplicate titles can often take 6-8 weeks in many states but three months is getting out of hand. I would ask for the supervisors boss and keep going up the food chain until you get results. Make sure you get names and extentions also.....This type of thing shouldnt be happening without a better explination. Also, does your lease contract say anything specific about this? Also, who is the lease source?? Rich |
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There is nothing in the contract about this. The lease source is the financial arm of the manufacturer who makes what your username refers to. Do you think writing a letter would make any difference, rather than just calls? |
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Sorry to hear who the source is...generally they are pretty good. A letter certainy can't hurt. I would make sure it's addressed to somebody specific and I would send it either overnight (signature reguired) or return receipt...I also would call every couple of days and ask for the supervisors, boss... if being reasonable dosnt work, being a big pain in the A** can sometimes do the trick. Of course, if they are being held up on the lost title, then they could be at the mercy of the state..waiting for the duplicate. That isnt your fault. Rich |
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| I am planning on buying a new car in the next few weeks and I am wondering if I should do any repairs to my trade-in ( replace muffler, replace shocks, fix cracked windshield ) before I bring it in? Worth it cost wise? I know the best way to go is to sell on open market, but too much hassle. Any advice would be greatly appreciated. Thanks. | |
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| I'm planning to trade in my car soon. Here is some detail. 1998 Honda Accord EX V6. Color: Black Cherry, about 53500 miles, good to excellent condition, (Need to wash a coffee stain on a carpet.) Clean title, Philly area. I'm thinking $14000 to $16000 would do reasonable. What do you guys think? | |
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I see the finance rates/rebates, following that is dealer incentives. Can we use this # to negotiate a better deal? |
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