- #16355 of 16377
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Re: Another SUV question... [golic]
by backy
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Feb 10, 2006 (12:33 pm)
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Replying to: golic (Feb 10, 2006 12:24 pm)
How about the RAV4--starts at just over $20k and is available with seating for 7. If you can wait a few months, the all-new Santa Fe will be out in the same price range and can also seat 7.
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- #16356 of 16377
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Re: names [mazda6iguy]
by mackabee
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Feb 10, 2006 (12:45 pm)
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Replying to: mazda6iguy (Feb 10, 2006 11:47 am)
And I can respect that. I work at a dealership that now employs upwards of 40-50 people and has a revolving door in the front entrance. I made a joke about it when the building was first built that the door was going to be used mainly by salespeople coming and going. This past Saturday and older couple driving a 2002 Avalon with our dealership logo pulled in. They weren't even out of their car and one of the newbies was already on top of them. I could see they were upset and even told the salesman to leave them alone and give them some space. They looked at a new Avalon that was on the porch and then walked into the showroom. I glanced inside and the gentleman motioned me to come in. He asked me if I could help them as they were not impressed by the attitude and aggresiveness of the new salesperson that had come up to them. I gladly showed them and Avalon, answered their questions and concerns. I asked who they had bought their previous car from and it was a gentleman that is now at one of our other locations (Not a Toyota store). They also cut to the chase and told me they would be buying a car today and wanted my very best price. I asked them what other cars they would be considering and they mentioned the Lexus es and the BMW 3 series. I informed them about the Lexus redesign coming up and offered to walk them next door to our BMW store and pair them up with one of my partners. After they came back from the test drive I had a proposal for them on a 2006 Limited Avalon then walked them over to our BMW store. My partner Mike was tied up at the time so they decided to stop by later in the day. As the day wore on I called them to find out if they had made a decision but did not get a return phone call. Monday morning I called again and this time the husband call me back. He had decided to go with the BMW since they already had an Avalon and he wanted to try something new. He complimented me on the way I handled the situation and also praised Mike on his performance. He made a comment to the effect that Mike and I should take the newbie and "train" him on the proper way to interact with customers. Later in the day Mike came over and thanked me and promised to send some business over my way. Which he will. I have this kind of relationship with other salespeople in our several franchises so I never have to worry about leaving my store on a busy Saturday to go look at a Honda, or Hyundai, or any of the other makes we sell as I know my partners at those stores will reciprocate.
Mackabee
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- #16357 of 16377
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Re: names [kdhspyder]
by dino001
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Feb 10, 2006 (12:49 pm)
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Replying to: kdhspyder (Feb 10, 2006 12:25 pm)
Good point, Spyder. When I had no money and wasn't very sure of myself, I ran away from a salesmen and wanted to be "left alone". When I got some money, I still wasn't very sure, so I liked to be left alone for longer.
Today, I have a bit more money than before (nothing big, but enough), I know I have an excellent credit and I'm not afraid. The other day I wanted to take a look at a Volvo V50 and went on Saturday morning to a local store. Since I entered through service and parked there, the salesguys did not see my car coming in - I just showed up on the parking lot. I caught myself getting annoyed when nobody came to me - I think I looked too young or something, so they decided I wasn't worth the trip outside. How do I know? Usually, when I drive to the front door with my WRX, I get a proper greeting. And yes, I am one of those "just looking what is in the market" guys with test drives way ahead of the possible purchase (don't do it too often, though - three-four times a year, tops  ).
Point is - the more money one have, the better they treat themselves, the less "afraid" they are of the salesguys. I really don't get those 750Li people in Rover's store. The only possible explanation is is they were windowshopping and then they realized it and got ashamed or something - got to go...
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- #16358 of 16377
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Re: Another SUV question... [golic]
by carlisimo
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Feb 10, 2006 (12:57 pm)
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Replying to: golic (Feb 10, 2006 12:24 pm)
Golic, I think it's gonna have to be a Minivan, an SUV (Rav4 is the smallest with 3 rows, I think), or a Mazda5.
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- #16359 of 16377
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Re: Do You Prejudge A Prospect? [martian]
by snakeweasel
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Feb 10, 2006 (12:59 pm)
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Replying to: martian (Feb 10, 2006 12:21 pm)
Suppose a dirty, almost homeless-looking gent walks in..and wants to check out an expensive car?
Remember the alternate reality where George Bailey never existed in "Its a Wonderful Life"? Remember at the bar where we see the druggist? I once worked in at a company where the owner looked at acted just like him. Yet he was loaded.
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- #16360 of 16377
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civic si question
by sigt1
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Feb 10, 2006 (1:14 pm)
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is civic si invoice true dealer price paid or is it dealer price plus hold backs
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- #16361 of 16377
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Re: civic si question [sigt1]
by bigdveedubgirl
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Feb 10, 2006 (1:18 pm)
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Replying to: sigt1 (Feb 10, 2006 1:14 pm)
Does it matter they go for sticker! 
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- #16362 of 16377
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Re: Do You Prejudge A Prospect? [martian]
by bigdveedubgirl
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Feb 10, 2006 (1:27 pm)
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Replying to: martian (Feb 10, 2006 12:21 pm)
We all prejudge, any salesperson says that they do not is lying to you. But you treat every person with kindness respect and that person you think is a bum might not be and buy a car from you.
I usually can smell B.S in the first 10 minutes. The guys that come in with the bling and always on the cell phone and talk about thier "business" look at A6s and then after we drive want a 499 lease payment, because they are making several "business" changes so they need a low payment.
Audi A6 and A8 buyers know what they want and all about the cars so when they come in they often want to be left alone until they are ready to buy. They come off aloof but they can be if they want they are buying and $85,000 car.
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- #16363 of 16377
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accident during test drive
by inajoong
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Feb 10, 2006 (1:38 pm)
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What happens if there is an accident during a test drive?
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- #16364 of 16377
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Re: names [british_rover]
by jipster
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Feb 10, 2006 (1:49 pm)
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Replying to: british_rover (Feb 10, 2006 11:33 am)
Of course I didn't mean to imply that YOU would sprint out at a customer british. I'm sure maybe one in a hundred salespeople would be so thoughtless/inexperienced to do such a thing. I just thought it humorous that someone would be so eager to make a sale that they would run out at me like that.
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