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Smart Shopper Smart Shopper-Archives Any Questions for a Car Dealer? 
16377 messages, Last post on Feb 11, 2006 at 4:59 AM
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Replying to: travler (Feb 09, 2006 3:10 pm) |
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Replying to: golic (Feb 10, 2006 5:28 am) The whole idea is rather simple....land a customer on a car they will buy and get a commitment once they make an offer. not alot of back and forth and it can be rather quick and hassle free if you have an educated buyer who is ready to pull the trigger. |
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Replying to: golic (Feb 10, 2006 5:28 am) In a large domestic store with closers and towers, the salespeople, other than fleet and internet have no say whatsoever. In my store which is small with a huge (ha) staff of 4 salespeople. We can sell cars at EDMUNDS TMV and that is about it anymore discount we have to get manager approval. Someone like ISELL, I would think that he has some authority on pricing vehicles. But that doesnt always mean you will get the biggest discount either. BUT most successful salespeople "know when to hold em and when to fold em" meaning sometimes you can hold gross, but sometimes its better to take the mini and get the metal down the street. Also a seasoned salesperson, will value your time (because if he/she is succesful you are not the only car he/she is going to sell that day) and will determine your needs and get to the point. Happy shopping! |
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Replying to: isellhondas (Feb 09, 2006 2:34 pm)  Hey, here's a strange bit of trivia ... I just checked both our profiles and it says we both joined April 13, 2001. That's too coincidental ... maybe we were both around before that, but edmunds didn't start keeping track of us till that date ... (?) ... Aaaanyhoo... moving on.  EDIT: oh, that must be it. Just checked Terry's and Mackabee's profiles and they also joined April 13, 2001. Geez, now I'm really wondering how long we've all been burning our time on these boards. |
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Replying to: golic (Feb 10, 2006 5:28 am) If the salesman has to go to the sales manager to get an OK on your offer, then you see the salesman as a friend trying to help you get the best possible deal. The dealers want you to think like that, so that is why they have the salesman running back and forth to the sales manager.
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Replying to: qbrozen (Feb 10, 2006 8:16 am)
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Replying to: bobst (Feb 10, 2006 8:22 am)
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Replying to: bobst (Feb 10, 2006 8:18 am) |
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When do you start calling customers by their first names? Personally, I don't care for it. I want to be "Mrs. Last Name" at least at first greeting, and quite possibly throughout the transaction. It seems like almost every salesman jumps right in with the first name thing as if I were their long-lost friend, unless it happens to be a young salesperson right out of college. Then they seem to think about it a bit, probably because of the age difference. Once someone starts calling me "Bianca" it feels rude to say "that's Mrs. xxx," but if someone starts in with the last name, eventually I can say "Oh, do please call call me Bianca," which seems like a nicer direction to go in. Do the sales manuals address this in how you should greet your customers?
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Replying to: qbrozen (Feb 10, 2006 8:23 am) |
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