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Any Questions for a Car Dealer? - READ ONLY

16377 messages,  Last post on Feb 11, 2006 at 4:59 AM

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#15749 of 16377
Re: I'm sure... [landdriver] by imidazol97
Jan 29, 2006 (6:10 pm)

Replying to: landdriver (Jan 29, 2006 6:05 pm)

The one thing I miss in the description is the statement, "I bought my Highlander here from salesman so-and-so." Then it would have been reasonable to go back to drive to compare the models.
 
Maybe repeat buyers from another dealership would be someone to treat well for that next purchase like the previous poster was saying. But I would have gone back to where I bought the one I already have.
#15750 of 16377
Re: I'm sure... [steine13] by isellhondas
Jan 29, 2006 (8:44 pm)

Replying to: steine13 (Jan 29, 2006 5:36 pm)

In a perfect world, your post would make perfect sense.
 
1/2 way there? Hardly!
 
I used to respect your opinions.
#15751 of 16377
Re: I'm sure... [steine13] by qbrozen
Jan 30, 2006 (7:36 am)

Replying to: steine13 (Jan 29, 2006 5:36 pm)

a current HL owner is 1/2way there to buying another one
 
I don't know about you, but, out of EVERYBODY I know, I only know one person who has ever bought the same model vehicle twice (actually, in his case, about 4 times). Heck, in my case, I don't think I've even had the same manufacturer twice. So, at least in my experience and knowledge, "1/2 way there" isn't even in the ballpark.
#15752 of 16377
Re: I'm sure... [qbrozen] by kyfdx HOST
Jan 30, 2006 (7:51 am)

Replying to: qbrozen (Jan 30, 2006 7:36 am)

One specific data point...
 
My uncle bought an '04 Highlander Limited in August of '04... Just traded it in on a Highlander Hybrid a couple of weeks ago.. Didn't need it.. just wanted it..
 
My wife leased three straight Honda Accords.. '97, '99 and '01.. The '97 and '99 were both traded in after 24 months, before the lease term was up..
 
In my experience (not even including these examples), if someone is in the dealership with the same make of car... that is a live lead..
 
regards,
kyfdx
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#15753 of 16377
Re: I'm sure... [isellhondas] by zodiac2004
Jan 30, 2006 (7:56 am)

Replying to: isellhondas (Jan 29, 2006 8:44 pm)

1/2 way there? Hardly!

 
C'mon Craig.
You know Mathias is right.
Brand loyalty accounts for 80% or so of car sales and you know it.
If someone buys a Highlander, unless they are dissatisfied with the quality they are most likely to buy another highlander/sequioa/LX470.
Why else do you think all manufacturers spend so much time and money in developing entry level compacts with low margins.
To get the buyers young and impress them, and a majority of them will stay with the brand for life.
#15754 of 16377
impulse buyers by stickguy
Jan 30, 2006 (8:08 am)
are pretty common (and this is an area that I do know something about!).
 
IMO, anyone on the lot is a potential sale. yes, people with no money or job are not buying today, but a current owner of a fairly expensive model of the car you sell certainly might be.
#15755 of 16377
Re: I'm sure... [zodiac2004] by audia8q
Jan 30, 2006 (8:14 am)

Replying to: zodiac2004 (Jan 30, 2006 7:56 am)

Brand loyalty accounts for 80% or so of car sales and you know it.
 
You have anything that confirms your 80% number or did you just pick any random number???
 
CNN/money mag had a story on just this topic 1/19/06...
 
Toyota has the highest brand loyalty at 55%
Ford is a very close second at 53.4%
GM has the highest manufacturer loyalty at 63%
#15756 of 16377
Re: I'm sure... [kyfdx] by qbrozen
Jan 30, 2006 (8:18 am)

Replying to: kyfdx (Jan 30, 2006 7:51 am)

recent posts make me think that my personal experience is not all that common. I guess maybe I just hang out with more "car people" than is common. My friends and family are all pretty typically into cars, so nobody wants the same thing twice. They like to vary their driving experiences and try different flavors. I guess that's a rarer trait than I thought.(?)
#15757 of 16377
Re: I'm sure... [audia8q] by guss
Jan 30, 2006 (8:26 am)

Replying to: audia8q (Jan 30, 2006 8:14 am)

Toyota has the highest brand loyalty at 55%
 
I would say that is better than 50/50 he is buying another Highlander, or at least a Toyota.
#15758 of 16377
Re: I'm sure... [qbrozen] by kyfdx HOST
Jan 30, 2006 (8:29 am)

Replying to: qbrozen (Jan 30, 2006 8:18 am)

We are alike... but, not like most other people, I don't think...

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