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Smart Shopper Smart Shopper-Archives Any Questions for a Car Dealer? 
16377 messages, Last post on Feb 11, 2006 at 4:59 AM
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I does not surprise me at all that the dealers aren't allowing test drives for the Solstice. This year they should be able to sell every one they get and will have waiting lists - why mile up a car with test drives when you'll have no trouble selling it without one? Maybe, possibly you'll be able to find some Pontiac dealer with a demo, but I doubt it. Give it a year for the smoke to settle and the "gotta have it" people to get theirs, and things will go back to normal. But there's no percentage in getting huffy about it - it's currently a hot car and that's the way it is.
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the S2000 was like this at first too. usually what happens is you make the deal, contingent on a test drive. That way, they know you are serious (since not too many people will go through the whole purchase process, short of signing the final paperwork, just for a test drive). If you really hate it at that point, then they shred the papers and you walk out the door. If nothing else, it will keep them from getting sued for discrimination! |
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Replying to: mirth (Jan 27, 2006 12:48 pm) |
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We try to weed out the strokes and joyriders with S-2000's but some of these wannabees can be very creative and convincing that they are serious. And, if they get stupid while driving one they can get in trouble fast! |
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Replying to: sashajo (Jan 27, 2006 10:45 am) I do NOT want anyone test driving any new vehicle I would buy. 
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Replying to: hansienna (Jan 27, 2006 9:38 pm) |
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He wasn't happy. I'm sure you were curious but you have to understand, you basically wasted the time of a person who works on straight commission. I'm glad he was a professional about it and maybe you will remember him when you are a serious shopper at a later date. You must have a lot of extra time on your hands.
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Replying to: mirth (Jan 27, 2006 12:48 pm) Because it builds goodwill and very possibly may generate future customers for GM products. If I am an import driver and am mildly interested in the Solastice, I may become a GM customer for life if I can test drive and buy one. On the other hand, if I get that "no test drive" attitude, I will probably never set foot in a Pontiac dealership again. Wouldn't GM do anything these days to get new customers? The dealers should understand that and act as partnerships that they are. |
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Replying to: isellhondas (Jan 29, 2006 12:33 pm) Well, he went at a dead time, so there probably wasn't a "real" buyer at hand. Waste of time my foot. I'm not in sales, but this one strikes me as a doozy: "Oh you have a Highlander? How do you like it?" Then "May I ask where you bought it?" And if it was bought somewhere else, there is a great opportunity for pointing out the wonderful service at this here facility, and certainly you will be happy to show him the new model with the bigger engine... Who says he doesn't really like it and will buy one? Have you heard of impulse buying? Or is that something that doesn't happen in your neck of the woods, like odometer tampering or sub-standard CPO vehicles? As far as that "You must have a lot of extra time on your hands" remark, that strikes me as a cheap shot. It's $20-30k of somebody's money, what's wrong with taking a lively interest in it? I have "thought about" buying a Legacy for the past 8 years or so, and the dealership is 3 blocks from my house. I have never taken a test drive yet because I'm not serious and I know it. I am respectful of salespeople and of their time. But I'd say to go check something out with an interest towards future purchase is absolutely legit... a current HL owner is 1/2way there to buying another one, as far as I am concerned. -Mathias
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