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Volkswagen Passat Prices Paid and Buying Experience

3318 messages, Last post on Nov 12, 2009 at 9:57 AM
You are in the Prices Paid: Buying & Leasing Experiences Forum. Your Hosts are car_man & kyfdx
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I just put a deposit on a new 2001.5 Passat GLS,automatic, weather pkg, monsoon syst.,luxury pkg., and in dash CD, for $24,422 not including tax and $120 lic. fee. I think I did pretty well for a first time new car buyer that had to go it alone. What do you think? Note: I live in the NYC metro area. |
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Thats a the best deal i have heard... I had paid $1100 more than u for the same car... but, thats becz, i had only a couple of dealers here... so couldnt negotiate much and also, only one had the color i wanted... Good Luck !!! Also, u must have noted that u are getting it below the invoice !!! thats pretty good ! |
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I'm with Car Man and the Grafs. The tone of that dealer's e-mail was sarcastic, condescending, unprofessional, and that last response about 'hope you find a car before 2002' is just plain immature. That is a response you would get from a 16 year old. I don't disagree with the dealer's position in not wanting to sell at the requested price, it's the juvenile way the dealer responded to the e-mail. By the dealer's response, he made it sound like they were asking for a free car! The requested price was only $200 less (~0.75%) than their lowest quote for crying out loud. Bottom line, I just hope that dealer realizes that the ill-will generated from that e-mail cost him more than the $200 it would have cost him to come down on his price! |
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I am a dealer. A dealer principal at that (So I guess I have the biggest horns? If I ever caught one of my emplyees sending smartaleck e-mails like that we would have a signifigant problem. That was rude and obnoxious and totally unprofessional. However, I do agree with one point that they made but I would have handled it far differentl, something like this: ===================================================================== Hello, I am John Doe and I am the Internet Manager for VW of Anytown. Thank you for your inquiry. Currently I have one Indigo Ink with Grey Leather GLX Wagon on the ground that is unspoken for and I have a Reflex Silver and Anthracite Blue on the way that will arrive by the 15th of April. They are also unspoken for. Our price on the car is $29,000. While I would love to earn your business, I am aware of the fact that I am quite a distance from your location and doubt I will be able to sell the car for substantially less than you will be able to get locally. However, I do have the 1 car available today, and the 2 available shortly if you are having difficulty locating the car near to where you live. A Phone call and a Credit Card deposit will secure any of these cars and I can arrange shipping if needed. Thanks again! John Doe Anytown Automall ==================================================================== It's like I say over and over again... It's not WHAT you say but HOW you say it... Bill (shaking head) |
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Let me see if I got this right. A person would drive from Virginia to New Jersey to buy a car and save $200? I'm trying to do the financial math in my hear right now. Hmmmm, a 5 hour trip by car (basically, from the DC area to the NYC area), meals while there, two hours to do all the paper work (OK, maybe an hour). So just on time you have a minimum of 11 hours invested. When you are there you have to eat, two people eating at McDonald's $8. Gas costs, too. I'm guessing $35-40 for gas. Tolls, NJ is good for tolls, $10. In cash, $53-58 and 11 hours of time. $145 divided by 11 hours equals $13 an hour to save $200. Hardly worth the worry, as I've had bar tabs that size. Oh and then, when you need service you take the Passat into the local dealership for service with the dealer stickers/license plate frame from New Jersey. And, (from a former salesman) a guaranteed bad CSI score for the saleman/dealership. Truly a deal to pass on. Rude or not. Some people don't understand tact and you have to result to rude. The salesman stated his price, not asking price but price. I agree with Cliffyb. |
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As an Internet Sales Manager, I have been subjected to any number of rude customers. I have had customers call me a liar, f-word me left and right, and any other manner of abuse. That NEVER excuses the kind of responses this joker sent to a customer, particularly as the customer wasn't rude at all! Now I get more than my share of people wasting my time as well, and you still have to behave as a professional. Jason P.S. Who do I have to beat up to get cars like this guy has? I don't have a single Passat Wagon, and only two on the way from the factory. |
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| if you could beat that price, why wouldn't you post it and leave it at that. If the person is that much of a penny-pincher they'll buy it from you, if not, they'll take that price to the local dealer and he either accepts it or he calls their bluff. | |
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Edmunds claims it is $26,114 and my bank says $26,664. Comments? Thanks. |
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Certainly how you would have responded would have been more professional than the Bernardsville dealer. But if you read thru the posts the Grafs are really the first ones to get rude. 1.They request a quote. 2.He quotes them. 3.They counter offer. 4.He declines their offer. 5.They go off on him like they found the holy grail of car info because they know invoice pricing. 6.The dealer sticks to his guns because he knows he will sell the car to someone local at his price. 7. The grafs speculate that because the dealer will not give them the deal they want that he must be having a bad day. 8.Now the dealer is annoyed so rather than telling them to get f***ed, he makes a retort to the effect that they want an impossible deal. 9.The grafs post the whole thing on the net in an attempt to hurt a person(s) livelihood. The grafs are the type of people that know the price of everything and the value of nothing! |
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The Edmund's Price is for the Base Price...they clearly, or maybe not so clearly, point out that it is plus Destination-$550....$26,114. 550 __________ $26,664. What all neglect to add is Port Prep($25) & FloorPlan Interest Reserve($92). Interestingly enough...if you fill out a quote form for Cars.com or Carpoint, both of these items Are included...These are fees that are just like the attendant fees on your phone bill or cable bill...you have to pay them as part of those services or sooner or later the plug will be pulled. The Dealer does not have any control over the Manufacturers Accounting Policies, as we have none over the Phone or Cable Cos. Accounting Policies. We all just pay the bills... I have contacted Edmund's about these omissions, but I guess my email was not too clear, and I will have to try again...they simply asked me if I thought there response was OK and they hadn't said anything. Advertising Fees are added only for those areas that have them...for example, I pay none...In San Jose it is $75...In Sacramento it is $100, I think.... So there you have it...Go get your GLX and Enjoy!!!! |
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